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HP D7808A User Manual

Hp 56k v90 pci.
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HP D7808A
HP D7808T
HP 56K V90 PCI
Fax Modem
User's Guide

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   Summary of Contents for HP D7808A

  • Page 1

    HP D7808A HP D7808T HP 56K V90 PCI Fax Modem User’s Guide...

  • Page 2

    Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3

    Fax Modem Card User’s Guide (this manual) CD-ROM 2 Floppy Disks RJ-11 Telephone Cable HP Fax Modem User’s Guide...

  • Page 4: Important Information

    Telephone Line Compatibility Use an Analog Telephone Line To use the HP Modem, you must have an analog telephone line. If you are not sure if you have an analog telephone line or a digital line, have it verified by the person in charge of your telephone system before you install your modem.

  • Page 5: Table Of Contents

    This Manual ........8 HP Fax Modem Features ......8 System Requirements .

  • Page 6: Table Of Contents

    HP Hardware Accessory Warranty ....45 HP Software Warranty ......46 HP Software License Agreement .

  • Page 7

    Whether you want to access the Internet (surf the Web, exchange email, access newsgroups), do fax mailings, or simply receive faxes on your PC, your HP Fax Modem provides the high-speed transmission capabilities you need.The HP Fax Modem is ideal for accessing graphics- intensive web sites, as well as for downloading high- bandwidth audio and video files from the web.

  • Page 8: This Manual, Hp Fax Modem Features

    Introduction This Manual This Manual This manual shows you how to get your HP Fax Modem up and running. It includes information about installing the modem card, software drivers, and fax software provided with the modem. HP Fax Modem Features...

  • Page 9: System Requirements

    System Requirements The HP Fax Modem can be installed on selected HP Vectra PCs, HP Brio PCs, and HP Kayak PC Workstations. To learn if the HP Fax Modem is qualified for use with your HP computer, consult HP’s web site at: For HP Vectra PCs http://www.hp.com/go/vectraaccessories...

  • Page 10: Before You Start

    Introduction Before You Start Before You Start 1 Check that the following items were provided with the HP Fax Modem installation kit: The internal modem card. Write down its serial number here: The RJ-11 telephone cable. This is a standard telephone cable that you use to connect the modem card to the wall jack for an analog telephone line.

  • Page 11

    Use of a telephone line connected to a company telephone system (PBX, Key systems, etc.) is not supported by the HP Fax Modem. If you have Windows 95, the Windows 95 CD-ROM or HP Recovery CD-ROM that came with your PC. English...

  • Page 12: Software Provided, How Your Hp Fax Modem Works

    The HP Fax Modem can send or upload data at up to 36.6 Kbps. Also, it is capable of downloading at 56 Kbps. However, current regulations limit download speeds to 53 Kbps.

  • Page 13: 2 Installing Your Hp Fax Modem

    Installing Your HP Fax Modem This chapter will guide you through the installation of the hardware and software for your modem. You should read this chapter before starting the installation process.

  • Page 14: Installation Overview, Online Help

    Installation Overview The following steps must be carried out in the correct order to ensure the proper installation of your HP Fax Modem: 1 Install the modem card in your computer. 2 Connect the modem to an analog telephone line.

  • Page 15: Step 1: Installing The Modem Card In Your Pc

    Installing Your HP Fax Modem Step 1: Installing the Modem Card in Your PC Step 1: Installing the Modem Card in Your PC This section explains how to install the modem card in your computer. You must install the modem card before installing any drivers or software.

  • Page 16

    Installing Your HP Fax Modem Step 1: Installing the Modem Card in Your PC NOTE Your modem may look different from the examples shown, but the procedure for installing the card is the same. The PC’s accessory card slots may also be different from the examples shown.

  • Page 17: Step 2: Connecting The Modem To The Telephone Line

    Step 2: Connecting the Modem to the Telephone Line 1 Plug one end of the cable that came with the HP Fax Modem into the LINE jack on the modem. Plug the other end of the cable into a wall jack for an analog telephone line.

  • Page 18: Step 3: Installing The Drivers, In Windows 95

    Installing Your HP Fax Modem Step 3: Installing the Drivers Step 3: Installing the Drivers This section shows you how to install the drivers for your HP Fax Modem. In Windows 95 NOTE Ensure that Plug and Play is enabled in your PC’s BIOS Setup program.

  • Page 19

    Installing Your HP Fax Modem Step 3: Installing the Drivers 4 The next message says that a certain file could not be found on the CD-ROM. In the selection box, Copy files from select (the floppy disk drive) and click .

  • Page 20: In Windows 98

    Installing Your HP Fax Modem Step 3: Installing the Drivers In Windows 98 NOTE Ensure that Plug and Play is enabled in your PC’s BIOS Setup program. This will ensure that the newly installed modem is detected. To do this, enter the PC’s BIOS Setup program by pressing...

  • Page 21: In Windows Nt 4.0

    A:\setup.exe floppy disk drive) and click 4 The Modem Board Installation Wizard is launched. This will guide you through the installation of the HP Fax Modem drivers. 5 Once completed, click the button then click...

  • Page 22: To Verify The Modem Installation

    Installing Your HP Fax Modem Step 3: Installing the Drivers 9 Once completed, click To Verify the Modem Installation To verify that the modem has been successfully installed in Windows 95, Windows 98, and Windows NT 4.0: 1 Click the...

  • Page 23: Step 4: Setting Up Your Computer's Internet Connection, In Windows 95

    Connection This section shows you how to set up your computer so you can connect to the Internet using your HP Fax Modem. Skip this section if you do not want to use your modem to connect to the Internet.

  • Page 24

    Installing Your HP Fax Modem Step 4: Setting up your Computer’s Internet Connection 9 In the next window, enter the area code, phone number and country of your Internet Service Provider. 10 Click Next 11 In the box, click Internet Properties Dialogue...

  • Page 25

    Installing Your HP Fax Modem Step 4: Setting up your Computer’s Internet Connection In Windows NT 4.0 Before you start, you must have your Internet Service Provider’s phone number handy. If you do not have an Internet Service Provider, you will need to get one before proceeding.

  • Page 26

    Installing Your HP Fax Modem Step 4: Setting up your Computer’s Internet Connection 10 Once your computer has restarted, you must configure your Internet Service Provider’s phone number and other details before being able to access the internet. Click the...

  • Page 27: Step 5: Installing And Setting Up The Fax Software

    Step 5: Installing and Setting up the Fax Software Step 5: Installing and Setting up the Fax Software The CD-ROM that came with your HP Fax Modem contains the fax software. 1 Insert the CD-ROM in the CD-ROM drive. 2 Run the Setup Wizard by clicking...

  • Page 28

    4 Click . The Setup Wizard automatically detects your Next modem and collects information about your modem. 5 The wizard then displays your HP Fax Modem. Ensure that it is selected and click 6 Click Next 7 Enter the information requested, name, company, address and so on.

  • Page 29

    Installing Your HP Fax Modem Step 5: Installing and Setting up the Fax Software 8 Select your country, enter your area dialing code and dial number for an outside line (if needed). Complete the Call information if this applies to you. Click...

  • Page 30: Registering The Fax Software

    Installing Your HP Fax Modem Step 5: Installing and Setting up the Fax Software Registering the Fax Software Once you have installed and set up RingCentral Fax, you can register it. Although you can register it at any time, it is best to register it now.

  • Page 31: Getting Information About Using The Fax Software

    Installing Your HP Fax Modem Step 5: Installing and Setting up the Fax Software Getting Information About Using the Fax Software For information about using RingCentral Fax, consult the RingCentral Fax online help. There are two ways to access the...

  • Page 32

    Installing Your HP Fax Modem Step 5: Installing and Setting up the Fax Software English...

  • Page 33: 3 Troubleshooting

    Troubleshooting This chapter provides information for troubleshooting problems you may have with your modem.

  • Page 34: If You Have A Problem

    Troubleshooting If You Have a Problem If You Have a Problem If you have a problem with your HP Fax Modem, please complete these steps in full before contacting your HP Support provider: 1 Check the modem hardware. 2 Check the driver installation.

  • Page 35: Step 1: Check The Modem Hardware

    Step 1: Check the Modem Hardware Step 1: Check the Modem Hardware Your HP Fax Modem includes a diagnostics utility. You can use this utility to ensure that your modem hardware is functioning correctly. The diagnostics utility also checks the phone line connection, including dial tone detection.

  • Page 36: Step 2: Check The Driver Installation, In Windows 95 And Windows 98

    Modems 7 In the dialog box, select the Modem Properties tab. Your HP Fax Modem should be allocated Diagnostics to one of the COM ports. If this is not the case, the driver is incorrectly installed (refer to “If the Driver is Incorrectly Installed” on page 37).

  • Page 37: If The Driver Is Incorrectly Installed, In Windows Nt 4.0

    Settings Control Panel 2 Double-click the icon. Your HP Add/Remove Programs Fax Modem should be listed. If the HP Fax Modem is not listed, the driver was incorrectly installed. Click Cancel 3 Then, in the , double-click the Control Panel Modems icon.

  • Page 38: Step 3: Use The Troubleshooting Tree

    Troubleshooting Step 3: Use the Troubleshooting Tree Step 3: Use the Troubleshooting Tree Symptom Question to Ask Possible Cause Recommended Action Unable to dial Install on direct line coming Connect a telephone onto Incompatibility between or no dial tone from telephone operator. the modem’s phone PABX (company telephone Alternatively, contact your...

  • Page 39: Troubleshooting

    You have more than one 1. Determine which modem unable to find or than one modem installed. modem driver installed. driver to use. Choose the HP to use the modem. To do this, click Start (Driver installed twice, Fax Modem that is working...

  • Page 40: Step 4: Consult The Windows Online Help, Hp Customer Care Service And Support

    RingCentral Fax installation, you can access the help in the location you chose.) HP Customer Care Service and Support The latest drivers and utilities are available on HP’s web site http://www.hp.com/go/vectrasupport For the latest information on HP accessories, refer to HP’s...

  • Page 41: Regulatory Information And Warranty

    Regulatory Information and Warranty...

  • Page 42: Regulatory Information

    Manufacturer’s Address: 5 Avenue Raymond Chanas 38053 Grenoble Cedex 09 FRANCE Declares that the product: Product Name: HP 56K V90 PCI Fax Modem Model Number: HP D7808A / HP D7808T Conforms to the following Product Specifications: SAFETY International: IEC 950:1991 +A1 +A2 +A3+A4...

  • Page 43

    • consult the dealer or an experienced radio/TV technician for help. Hewlett-Packard’s FCC compliance tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.

  • Page 44

    Regulatory Information and Warranty Regulatory Information For Canada Only The standard connecting arrangement code for this equipment as specified in CP-01, section 1.8 is CA11A. The Industry Canada Label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements.

  • Page 45: Hp Hardware Accessory Warranty

    HP Hardware Accessory Warranty This HP accessory is covered by a limited hardware warranty for a period of one year from the date of purchase by the original end-user. The type of service provided is return to an HP or repair-authorized reseller service-center.

  • Page 46: Hp Software Warranty

    WARRANTY STATEMENT INCLUDED WITH THIS PRODUCT. Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DAYS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the software will be uninterrupted or error free.

  • Page 47: Hp Software License Agreement

    UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE PRODUCT LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU, THE CUSTOMER, AS PART OF THE HP ACCESSORY. IT SHALL SUPERSEDE ANY NON-HP SOFTWARE LICENSE TERMS THAT MAY BE FOUND ON-LINE, OR IN ANY DOCUMENTATION OR OTHER MATERIALS CONTAINED IN THE ACCESSORY PRODUCT PACKAGING.

  • Page 48

    Regulatory Information and Warranty HP Software License Agreement English...

  • Page 50

    D7808-90001 Part Number 11/98 in Taiwan Printed Paper not bleached with chlorine...

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D7808t

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