5 Correcting malfunctions
5
Correcting malfunctions
Before sending the appliance to Royal
check whether you can correct the malfunctions yourself.
WARNING:
Before starting to troubleshoot, switch the appliance off and pull out the mains plug. Never use a
defective appliance.
Malfunction
Possible cause
Appliance does
Plug is not plugged in or the
not work
appliance is not switched on.
Socket does not carry any current.
Power cable is damaged.
Appliance does
Dust container is full or blocked.
not suck up any
dirt.
Selected brush/nozzle or setting on
"carpet/hard floor" switch are
incorrect for the type of flooring.
Filter is dirty.
Nozzle, telescopic tube or suction
hose are blocked.
Appliance is
Sucked-in particles are blocking the
making
air-way.
unusually loud
noises while
running
6
Cleaning
WARNING:
Before you clean the appliance, switch off the appliance and remove the mains plug.
6.1 Cleaning the housing
Only clean the housing with a slightly damp cloth.
ATTENTION:
Do not use any cleaning agent, scouring agent or alcohol as these can damage the housing.
6.2 Cleaning the filters
To clean the filters, see
®
Appliance Customer Services, use the following table to
Chapter 4, "Filters".
Solution
Plug in the plug or switch the appliance on,
Chapter 3.1, "Vacuuming".
Test the cylinder vacuum cleaner at another
socket which you are sure carries current.
Have the cable replaced by Royal
Appliance Customer Services, address:
Page 35, "Warranty".
Empty/clean dust container.
Adjust your brush/nozzle selection or the
setting of the "carpet/hard floor" switch to
the type of flooring.
Clean the corresponding filter,
"Filters".
Remove the blockage. If necessary, use a
long wooden rod for this (e. g. a broom
handle).
Remove the particles. If necessary, use a
long wooden rod for this (e. g. a broom
handle).
®
Chapter 4,
33