Frequently Asked Questions; I Have Forgetten The User And / Or Password; Ip Address Configuration; Network Configuration - TECHVIEW IP Camera Instruction Manual

8.3 Frequently Asked Questions

Note:
1) Any question you would meet, please check Network connections firstly.
2) Check the working status revealed by the indicators on the network server, hub,
exchange and network card. If abnormal, check the network connections.
8.3.1 I have forgotten the administrator username and/or password.
To reset the administrator username and password, Press and hold down the RESET
BUTTON for 5 seconds. Release the power button and the username and password
will be reset back to the factory default administrator username and password.
Default administrator username: admin
Default administrator password: No password

8.3.2 IP Address configuration

Check whether IP address of the IP Camera server shares the same subnet as your
work station: Click My Computer > Control Panel>Network & Dial-up Connections >
LAN > Attributes >Internet Protocols (TCP/IP), and check IP Address and Subnet
Mask. Make sure they are in the same subnet when configuring IP Camera IP
address manually.Unable to access IP Camera via web browser
8.3.3

Network Configuration

Double Check to ensure that your HTTP server software is configured and running
properly. If you re running any firewall software, make sure it s allowing inbound
connections to port 80,Also, if you happen to be using a cable/DSL router, make sure
you ve set up port forwarding properly. ( consult your router s documentation for more
information ) .If none of these seem to be the problem, it s also possible that your
ISP is blocking inbound connections to port 80 –many IPSs have done this because
of internet worms such as Code Red, If this is the case, you „ll have to setup your
HTTP server on an alternate port (such as 8080).
8.3.4 No Monitoring picture
It
has four reasons Images of the abnormal factors:
1、If its not use Directx function and lead to not normal to display the color image.Please
install DirectX and open the start menu then input the command.
Picture 120
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