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Troubleshooting
If you have any questions, please consult the troubleshooting guide below.
NO PICTURE OR SOUND
•
Ensure the power button is on.
•
Ensure the power outlet is operational.
• Ensure the power cord is not damaged.
• Ensure the power plug is connected firmly to the
outlet.
PICTURE BUT NO SOUND
•
Ensure the audio jacks are securely connected.
•
Ensure the audio connector is not damaged.
•
Ensure the volume is turned up in VOUCH setup.
•
Ensure you have set the player's AUDIO settings correctly.
• Ensure you have entered the correct AV input for your TV
•
Ensure the audio is not set to mute.
SOUND BUT NO PICTURE
•
Ensure the video jacks are securely connected.
• Ensure you have entered the correct AV input for your TV
•
Ensure the video connector is not damaged.
•
Ensure you have set the player's VIDEO settings correctly.
POOR PICTURE OR SOUND
• Ensure you have set the player's AUDIO settings correctly.
• Ensure the disc is not scratched or stained.
• Ensure the AV connector or the output terminal is not
damaged.
"BAD DISC" DISPLAYED
• Ensure the disc is not warped, damaged or deformed.
• Ensure the disc is not badly stained or damaged.
• Ensure the disc format is compatible with the player.
• Please check whether you have tried to play a software CD.
If so, please restart the player.
REMOTE NOT WORKING
• Make sure the Main units POWER button is on
•
Ensure the remote batteries are working.
•
Point the remote control directly at the player's IR
sensor.
•
Remove any obstacles between the remote and
the IR sensor.
UNIT NOT WORKING
• Turn off the power, and then turn it on again.
"NO DISC" DISPLAYED
. • Ensure you have put the disc on the tray.
• Ensure the disc is not upside down.
• Ensure the disc is not distorted, stained or
scratched.
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