Internet Problems/Solutions - Sahara NetSlate a510 User Manual

Internet Problems/Solutions

Problem
Unable to connect to
the Internet.
Possible Cause
Account for Internet
Service Provider
(ISP) is not properly
configured.
No valid network
connection detected.
Wireless transmitter
is turned off.
Wireless security set-
tings are not correct.
SIM card not inserted
(with optional TK 3G
WWAN Expansion
module)
SIM card not inserted
(3G mode only)
Wireless networking
mode not correct.
(only when optional
3G Data Module is
installed)
Solution
Contact your ISP for assistance.
Check the network status icon in the
System Tray ( ) to make sure you are
connected to a valid network. If not,
rerun the Network Set-Up Wizard or
contact your Network Administrator.
Check the wireless power toggle on the
top of the Tablet PC (
it is switched on.
Make sure that the wireless security set-
tings of your tablet match the settings
of the wireless access point you are try-
ing to connect to, and that the network
access Password (WPA), PIN (Protected
Set-up), or Key (WEP) is correct.
Make sure that the SIM card provided
by your wireless ISP is correctly installed
in the 3G WWAN expansion module's
SIM port.
Make sure that the SIM card provided
by your wireless ISP is correctly installed
in the tablet's SIM port located in the
Wireless Compartment (see the section
Back View in the chapter Touring the
Sahara NetSlate for its location).
Check the wireless power toggle on
the top of the Tablet to make sure it is
in the proper mode (blue = WiFi only,
orange=3G only, purple=both active).
Use the wireless mode button to place
the tablet into the proper mode (see see
the section Front View in the chapter
Touring the Sahara NetSlate for its
location).
Chapter 07: Troubleshooting
)to make sure
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