Warranty - Vistaflame VF-55-FS Owner's Manual

Pellet stove
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Sherwood Industries Ltd. ("Sherwood") hereby warrants, subject to the terms and
conditions herein set forth, this product against defects in material and workmanship
during the specified warranty period starting from the date of original purchase at retail.
In the event of a defect of material or workmanship during the specified warranty period,
Sherwood reserves the right to make repairs or to assess the replacement of a defective
product at Sherwood's factory. The shipping costs are to be paid by the consumer.
All warranties by Sherwood are set forth herein and no claim shall be made against
Sherwood on any oral warranty or representation.
Conditions
ƒ A completed warranty registration must be submitted to Sherwood within 90 days
of original purchase via the online warranty registration page or via the mail-in
warranty registration card provided. Have the installer fill in the installation data
sheet in the back of the manual for warranty and future reference.
ƒ This warranty applies only to the original owner in the original location.
ƒ The unit must have been properly installed by a qualified technician or installer, and
must meet all local and national building code requirements.
ƒ The warranty does not cover removal and re-installation costs.
ƒ Sherwood Industries Ltd. reserves the right to make changes without notice.
ƒ Sherwood Industries Ltd. and its employees or representatives will not assume
any damages, either directly or indirectly caused by improper usage, operation,
installation, servicing or maintenance of this appliance.
ƒ A proof of original purchase must be provided by you or the dealer.
Category
Parts
& Labour
1
Firebox Brick Panels
Firebox
Heat Exchanger
Burn Pot
Firebox Liner Panels
Ceramic Glass
2
Pedestal / Legs
(excluding finish)
Surround Panels
(excluding finish)
Exterior Panels
(excluding finish)
Electrical Components
Steel Brick Liner
Exterior Surface Finishing
3
Second replacement part – 1 year, labour not included
1
Glass is covered only for thermal breakage
2
Exterior Surface finishing covers Plating, Enamel or Paint and excludes colour changes, chipping, and fingerprints
3
Cast Agitator: 1 year for pellet. Not covered when burning alternative fuels. (Cast agitators are a consumable item)
Warranty for VistaFlame Pellet Products
One Year
Exclusions
An expanded list of exclusions is available at www.vistaflame.ca
This warranty does not cover:
ƒ Damage as a result of improper usage or abuse.
ƒ Damage caused from over-firing due to incorrect setup or tampering.
ƒ Damage caused by incorrect installation.
To the Dealer
ƒ Provide name, address and telephone number of purchaser and date of purchase.
ƒ Provide date of installation. Name of installer and dealer. Serial number of the
appliance. Nature of complaint, defects or malfunction, description and part # of any
parts replaced.
To the Distributor
ƒ Sign and verify that work and information are correct.
Sherwood Industries Ltd.
6782 Oldfield Road, Victoria, BC . Canada V8M 2A3
www,vistaflame.ca
Two Year
Parts only
Limited Lifetime
(7yr)
Up to 5 years
February 2012
13

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