Troubleshooting - Philips AZ127 User Manual

• Do not use solvents such as benzene,
thinner, commercially available cleaners,
or antistatic spray intended for analogue
records.
Clean the disc lens
• After prolonged use, dirt or dust may
accumulate at the disc lens. To ensure good
play quality, clean the disc lens with Philips
CD lens cleaner or any commercially
available cleaner. Follow the instructions
supplied with cleaner.
Clean the heads and the tape paths
• To ensure good recording and play quality,
clean the heads A, the capstan(s) B, and
pressure roller(s) C after every 50 hours
of tape operation.
• Use a cotton swab slightly moistened with
cleaning fluid or alcohol.
• You can also clean the heads by playing a
cleaning tape once.
Demagnetise the heads
• Use a demagnetising tape available at your
dealer.
12 EN

7 Troubleshooting

Warning
•
Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact Philips,
make sure that the device is nearby and the
model number and serial number are available.
No power
• Ensure that the Mains cord is connected
securely.
• Ensure that there is power at the AC
Mains.
• Ensure that the batteries are inserted
correctly.
No sound or poor sound
•
Adjust the volume.
No response from the unit
• Disconnect and reconnect the AC power
plug, then turn on the system again.
•
As a power-saving feature, the unit
switches off automatically 15 minutes after
track play reaches the end and no control
is operated.
Poor cassette sound quality
• Ensure that heads in the cassette holder
are clean.
• Ensure that a NORMAL (IECI) cassette
tape is used for record.
Cassette does not work for record
• Ensure that cassette tabs are not broken.
No disc detected
• Insert a disc.
•
Check if the disc is inserted upside down.