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The CD/DVD does not work – no sound during
CD/DVD playback
CD/DVD:
Cause
CD inserted incorrectly
CD faulty or not standard
Loudspeaker
User and/or supervisor password forgotten
Supervisorpassword:
User password:
Cause
Forgotten password
Acoustic warnings
Acoustic warnings
Error message:
Cause
A beep sounds every few seconds
The battery is almost flat.
A26391-K200-Z226-1-7619, edition 2
Troubleshooting
► Check whether the CD/DVD has been
properly inserted into the drive.
► Check whether the CD/DVD is scratched,
warped, dirty or damp.
► Make sure that you use a CD/DVD that
complies with the standards.
► Press the key combination for Switching the
loudspeakers on/off to check whether the
loudspeakers are switched off.
► Press the key combination for
Increasing/decreasing the volume to
check the volume.
Troubleshooting
► If you have forgotten your user password,
enter the supervisor password or contact
your system administrator.
► If the supervisor password is also no longer
available, please contact our Hotline/Help
Desk. You must provide proof of ownership
for the notebook. The helpdesk will then
refer you to our service partner, who will
unlock your notebook (for a charge).
Troubleshooting
► Charge the battery.
Troubleshooting and tips
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