Panasonic KX-TCA355 Operating Instructions Manual
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Panasonic KX-TCA355 Operating Instructions Manual

Panasonic KX-TCA355 Operating Instructions Manual

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Thank you for purchasing the Panasonic KX-TCA355 DECT Portable Station (PS).
Please read this manual carefully before using this product and save this manual for
future use.
This manual is designed to be used with the KX-TCA355 DECT Portable Station and a
Panasonic KX-TDA series/KX-TD816/KX-TD1232 Business Telephone System.
This product meets IP54 classification (PS only).
Please use only a Panasonic battery and charge the battery for at least
5.5 hours before initial use.
DECT Portable Station

Operating Instructions

Model No.
KX-TCA355

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Summary of Contents for Panasonic KX-TCA355

  • Page 1: Operating Instructions

    Please read this manual carefully before using this product and save this manual for future use. This manual is designed to be used with the KX-TCA355 DECT Portable Station and a Panasonic KX-TDA series/KX-TD816/KX-TD1232 Business Telephone System. This product meets IP54 classification (PS only).

  • Page 2: Table Of Contents

    Table of Contents Before Initial Use .................... 4 Before Operating the PS................5 Location of Controls ..................5 Connection ....................6 Battery Installation..................7 Battery Charge .................... 7 Power On/Off ....................8 Display Icons....................8 Operation Outline ..................9 Function Menu Display................10 PBX Feature Menu..................
  • Page 3 Table of Contents Others......................45 Walkie-Talkie..................... 45 Using the Belt Clip..................47 Wall Mounting ................... 47 Troubleshooting ................... 48 Troubleshooting ..................48 Important Information .................. 49 Battery Information..................49 Splash-resistant (PS only)................. 51 Shock-resistant (PS only)................51 Dust-resistant (PS only) ................51 Safety Instructions..................

  • Page 4: Before Initial Use

    • * Consult your dealer for more details. The following features described in this manual are not available when the PS is used with a Panasonic KX-TD816/KX-TD1232 Business Telephone System: • Incoming Call Distribution Group (ICD-Group) - Incoming Call Log Group, Group Calls, etc.

  • Page 5: Before Operating The Ps

    Before Operating the PS Before Operating the PS Location of Controls Ringing/Charge Indicator Receiver Display Headset Jack Open the Soft Keys cover. CANCEL/POWER Joystick CLEAR/TRANSFER TALK/SP-PHONE MESSAGE INTERCOM RECALL Microphone Charge Contact Back view Speaker...

  • Page 6: Connection

    AC adaptor Cord holder • Use only the included charger. • Use only the included Panasonic AC adaptor. For KX-TCA355CE users: model no. PQLV206CE For KX-TCA355UK users: model no. PQLV206E For KX-TCA355AL users: model no. PQLV206AL...

  • Page 7: Battery Installation

    Before Operating the PS Battery Installation Insert the battery as shown. Close the cover as indicated by the arrow. Close the clasp to secure the cover in place. Battery Charge At the time of shipment, the battery is not charged. Please charge the battery for at least 5.5 hours before initial use.

  • Page 8: Power On/Off

    Before Operating the PS Power On/Off Power Off Power On Press POWER for about 2 seconds. Press POWER for about 2 seconds. The display will go blank. • When the PS is turned on, it will be in standby mode. Standby mode is the state of the PS when it is not performing any operations and is awaiting calls.

  • Page 9: Operation Outline

    Functions of the PS are accessed through the display menu, and selected with the joystick and soft keys. The guidance display is shown in standby mode for easy operation. <PBX System Phonebook> <PBX Extension Phonebook> <Incoming call log group> 01 JUL. 15:03 Panasonic Anne David Baker 99998822 9876543210 <Handset Phonebook>...

  • Page 10: Function Menu Display

    Before Operating the PS Function Menu Display Press the joystick to display the function menu. Main menu – while in standby mode Caller ID: Displays the incoming call log. Ringer Option: Displays the “Ringer Option” menu. New Phonebook: Caller ID Creates a new item in the Handset Phonebook.

  • Page 11: Pbx Feature Menu

    Before Operating the PS PBX Feature Menu Functions of the PS can be activated through the display key list. Move the joystick left to display the key list. Pause: Inserts a dialling pause. FWD/DND: Used to change Call Forwarding or Do Not Disturb settings.

  • Page 12: Flexible Key Display

    Before Operating the PS Flexible Key Display A flexible key can be used either to seize a line in order to make or receive an outside call (F-CO key), or used as a function key. Move the joystick right to display the flexible key list.

  • Page 13: Soft Key Display

    Before Operating the PS Soft Key Display Icons and information shown on the display will vary depending on the state of use. To select an item shown on the display, press the corresponding soft key. Used to clear the memo alarm Opens the Handset Phonebook.

  • Page 14: Ringer Volume Adjustment

    Before Operating the PS Ringer Volume Adjustment Press the Select “ Press the Select “Ringer Press the Ringer joystick. joystick. joystick. Option”. Volume”. Select the desired Press the setting (6 levels/ joystick. Meeting Mode/Off). • In Meeting Mode: Vibration only/Key tone off/Microphone volume high •...

  • Page 15: Key Lock

    Before Operating the PS Key Lock You can lock the dialling buttons while the PS is in idle status. <Display icon> Unlocked Locked Press the joystick for more than 2 seconds to lock/unlock. Selecting the Display Language Press the Select “ Press the Select “Display Press the...

  • Page 16: Making Calls

    Making Calls Making Calls Calling Another Extension extension no. Talk. Press TALK/ Dial the extension Press CANCEL number. SP-PHONE. to end call. Calling an Outside Party Using the line access numbers outside phone no. CO line group no. Press Talk. Press Enter the line Dial the outside...

  • Page 17: Hot Key Dial

    Making Calls Hot Key Dial You can make a call by simply pressing an assigned hot key. Press and hold the Press TALK/SP-PHONE. assigned hot key. • To assign a phone number as hot key, see page 30. Using the Call Log Description Feature Display Icon...
  • Page 18 Making Calls Using the Incoming Call Log Talk. Select the Press TALK/ Press CANCEL desired item. SP-PHONE. to end call. Using the Incoming Call Log Group group no. Enter the desired Press the right Press the right Press the right incoming call log soft key.

  • Page 19: Using The Phonebook

    Making Calls Using the Phonebook Feature Display Icon Description Handset You can make a call using the numbers stored in Phonebook the Handset Phonebook (See page 26). PBX System You can make a call using the numbers stored in Phonebook the Business Telephone System.
  • Page 20 Making Calls • * Press the dialling button (0-9) that corresponds to the letter you are searching for. Press the dialling button repeatedly until the desired key is displayed. • You can search for an item stored in the Phonebook, as shown below: <Index Search-Handset Phonebook>...

  • Page 21: Receiving Calls

    Receiving Calls Receiving Calls Intercom Calls/Outside Calls/Group Calls While receiving a call Intercom Calls/Outside Calls/Group Calls To answer a call Talk. Press TALK/ Press CANCEL SP-PHONE. to end call. Intercom Calls To answer a call Press INTERCOM. Talk. Press CANCEL to end call. Outside Calls To answer a call on a specific line Press the CO key number (0-9, , #).

  • Page 22: Caller Id

    Receiving Calls Caller ID If an outside call which contains Caller ID information is received, this information will be logged in the incoming call log. <Caller ID display> <Standby mode> Date Time Status of the Received Received call 301:Paul 02 JUL. 14:59 Old:Answered James Smith James Smith...

  • Page 23: During A Conversation

    During a Conversation During a Conversation Transferring a Call Transferring to another extension During a conversation extension no. Talk. Press Press CLEAR/ Dial the extension CANCEL TRANSFER. number. to end call. Transferring to an outside party During a conversation outside phone no. CO line group no.
  • Page 24 During a Conversation To hold (Exclusive Call Hold) You can place a call on hold so that only you can retrieve the call. During a conversation Press the left soft key. Press the left soft key again. • The method used to hold a call depends on the Call Hold mode (Regular Hold/ Exclusive Call Hold).

  • Page 25: Hands-Free Conversation

    During a Conversation Hands-free Conversation You can talk with the calling party through the speaker of the PS. During a conversation Press TALK/SP-PHONE to toggle between the two modes (Hands-free/Receiver). • If you put the PS on the charger during a conversation, the call will be disconnected.

  • Page 26: Using The Phonebook

    Using the Phonebook Using the Phonebook Handset Phonebook You can store up to 200 phone numbers in the Handset Phonebook. Each phone number can be assigned a name and category number for easy access. All phonebook items are stored in alphabetical order. Incoming Call Identification You can organise entries in the Handset Phonebook into one of 9 categories.
  • Page 27 Using the Phonebook Editing Press the Select the Press the Select Press the left soft key. desired item. joystick. “Edit”. joystick. name Name Edit the name Press the joystick. (max. 16 characters). phone no. Phone Number Edit the Press the phone number* joystick.

  • Page 28: Storing An Item In The Handset Phonebook

    Using the Phonebook Deleting Press the Select the Press the Select “Delete”. left soft key. desired item. joystick. Press the Select “Yes”. Press the joystick. joystick. Storing an Item in the Handset Phonebook Using the Outgoing Call Log Press the Select the Press the Select “Save...
  • Page 29 Using the Phonebook Using the Incoming Call Log Group group no . Move the Press the Enter the Press the Select the joystick joystick . desired item. right incoming call UP or DOWN . soft key. log group no. name phone no.

  • Page 30: Hot Key Dial

    Using the Phonebook Hot Key Dial The phone numbers stored in the Handset Phonebook can be assigned as hot keys. Select the Press the Select “Reg. Press the Press the left desired item. joystick. joystick. soft key. to Hot Key”. Select a blank Press the joystick.

  • Page 31: Entering Characters

    Using the Phonebook Entering Characters You can enter characters and digits using the dialling buttons. You can select one of 5 character modes by pressing the right soft A, a B, b key while entering a name. The function icon above the soft key C, c displays the current character mode.
  • Page 32 Using the Phonebook Character Mode Table...

  • Page 33: Feature List

    Feature List Feature List This feature list applies only when your PS is connected to a KX-TDA series Business Telephone System. For further information, refer to the KX-TDA series/KX-TD816/ KX-TD1232 Business Telephone System User Manual or consult your dealer. R.B. Tone: Ringback Tone ICD Group: Incoming Call Distribution Group PIN: Personal Identification Number Feature...

  • Page 34: Useful Features

    Feature List Feature Operation Making Calls To set To cancel While listening to busy tone Automatic Callback To answer from an idle extension To answer from an idle outside line Busy While listening to callback ring While listening to callback ring outside phone no.

  • Page 35: Do Not Disturb

    Feature List Feature Operation Useful Features All Calls Do Not Outside Calls Disturb Cancel Intercom Calls Directed extension no. Call Pickup Group group no. (2 digits) Sending a While listening to busy tone Call Waiting Wait for an answer. Tone* To set/cancel for intercom calls No call To set/cancel for outside calls...
  • Page 36 Feature List Feature Operation Useful Features To set message parameter no. (1-9) (if required) Absent Message To cancel ICD Group Log-in/ Specified For Log-in extension no. Log-out For Log-out Extension Setting Clear To leave a message waiting indication When the called extension is busy or does not answer Caller Message To cancel a message waiting indication...

  • Page 37: Programming

    Programming Programming Changing the Initial Settings You can customise the handset by editing the settings found under “Setting Handset” in the menu list, as follows: Press the Select Press the Select the Press the joystick. joystick. desired joystick. “ Setting main item.

  • Page 38: Handset Setting Menu Layout

    Programming Handset setting menu layout Memo Alarm Setting Handset Ringer Option Ringer Volume Vibration EXT Ringer Type INT Ringer Type Group Ring Type Private Ring Charger Key Tone Tone Option Range Warning Standby Display Display Option Select Language LED Colour Private Colour Category Name Caller ID Disp...
  • Page 39 Programming Main Item Sub Item Description Setting Default Alarm no. An alarm will sound at the set time. Memo Alarm Alarm mode A memo can also be displayed. (Off/Once /Daily) (See page 42.) Not Stored Alarm time Enter memo. 15 Ringer Types 6 levels/ Adjusts the ringer volume.
  • Page 40 Programming Main Item Sub Item Description Setting Default Selects the LED colour for Select a Category. Private Colour Display Option calls in each category. Colour “Private Colour” Green (Green/Red/ setting has priority over the Orange) “LED Colour” setting. Category Name Edits the category name.
  • Page 41 Programming Main Item Sub Item Description Setting Default Base no. Registers a handset to Register H/set Registration Base PIN a base unit. Not stored [Personal Identification Number] H/set PIN Cancels the registration of Cancel Base (Default: 0000) Not stored a handset. Base no.
  • Page 42 Programming Memo alarm setting Press the Select Press the Select Press the joystick . joystick . joystick . “ Setting “Memo Handset”. Alarm”. Select the Select the Press the Press the Alarm mode joystick . alarm number joystick . (Off/Once/Daily). (1-3).
  • Page 43 Programming Flexible key edit Press the Select Press the Select Select Press the joystick . joystick . “ “Other “Flex Key joystick . Setting Handset”. Option”. Edit”. Press the Select the Press the Select the Press the Press the joystick . joystick .
  • Page 44 Programming Main Item Sub-Items PBX setting Menu Caller ID Ringer Volume Ringer Option Vibration EXT Ringer Type INT Ringer Type Group Ring Type Private Ring Charger New Phonebook Memo Alarm Setting Handset Ringer Option Ringer Volume Vibration EXT Ringer Type INT Ringer Type Group Ring Type Private Ring...

  • Page 45: Others

    Using Walkie-Talkie mode, you can communicate with another handset even when out of range of a base unit. Only a Panasonic DECT Portable Station which supports Walkie- Talkie can be used. Handsets have to be in Walkie-Talkie mode, and have the same Walkie-Talkie group number.
  • Page 46 Others Setting the Walkie-Talkie mode Press the Select Press the Select Press the joystick. joystick. “Setting”. joystick. “ Walkie- Talkie”. group no. handset no. Enter the group Press the Enter the handset Press the Press the number* (3 digits). joystick. number (1-9).

  • Page 47: Using The Belt Clip

    Others Using the Belt Clip You can hang the handset on your belt. To remove the belt clip. Allows phone straps and similar objects to be connected. Wall Mounting Connect the AC adaptor to the charger. Cord holder AC adaptor To AC Outlet Using the wall mounting template below, insert two suitably sized screws into the...

  • Page 48: Troubleshooting

    Troubleshooting Troubleshooting Troubleshooting Problem Description and Solution The PS does not work. • The battery is drained. → Charge the battery fully. (See “Battery Charge” on page 7.) • The PS has been cancelled or the PS has not been registered.

  • Page 49: Important Information

    Important Information Important Information Battery Information After your Panasonic battery is fully charged [at 25 °C]: Operation Operating Time While in use (TALK) 17 hrs approx. While not in use (Standby) 270 hrs approx. • Operating time may be shortened depending on usage conditions and ambient temperature.
  • Page 50 Important Information Please replace with Panasonic battery only. • Please order part number N4HHGMB00007 or HHR-P103. If you replace the battery before the low battery warning appears, the battery strength icon may display an incorrect reading. In this case, use the PS as normal with the new battery installed.

  • Page 51: Splash-Resistant (Ps Only)

    Important Information Splash-resistant (PS only) The PS is designed to be splash-resistant, and meets IP54 classification for water- protection. You can use the PS with wet hands. • Do not immerse in water or leave under running water. • Keep the PS away from salt water and corrosive liquids. •...
  • Page 52 Important Information Installation Environment 1) Water and moisture: Do not use the charger near water — for example, near a bathtub, washbowl, sink, etc. Damp basements should also be avoided. 2) Heat: The PS and the charger should be kept away from heat sources such as radiators, kitchen ranges, etc.
  • Page 53 SMELL OR MAKES AN UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE. TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT DISASSEMBLE THIS UNIT.

  • Page 54: Specifications

    Important Information Specifications General 5ºC - 40ºC (41ºF - 104ºF), 20% to 80% relative air humidity Operating conditions (dry) Dimensions Approx: 152 mm (height) x 52 mm (width) x 29 mm (depth) Mass (weight) Approx: 171 g Power supply Ni-MH battery (3.6 V, 650 mAh) Protection IP54 Up to 17 hours talk time (approx.) or 270 hours (approx.)

  • Page 55: Disposal Information

    Important Information Disposal Information Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households) This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis.
  • Page 56 Telecom’s network services. PTC200 4.12 (2) (b) Handset Instability 2. When attached to some longer lines this Panasonic KX-TCA355AL DECT Cordless Handset may display instability immediately after dialling if the handset is placed facedown on a hard surface.

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