Chapter 17: Solving Print Quality Problems - IBM INFOPRINT 1116 User Reference

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Use the following tables to find solutions for printing problems you have encountered. If you cannot fix
the problem, contact the place where you bought your printer. You may have a printer part that
requires cleaning or replacement by a service technician.
Problem
Light or blurred characters.
Toner smudges appear on the front
or back of the page.
Vertical or horizontal streaks appear
on the page.
Argecy Computer Corporation 248-324-1800
Solving print quality problems
What to do
The print cartridge may be getting low on toner:
1 Remove the print cartridge.
2 Shake it from side to side to redistribute the toner.
3 Reinstall it.
• Make sure you are using recommended print media (see
Media types and sizes.)
• If you are printing on special media, for example, card stock
or labels, be sure you selected the correct paper type in the
printer driver.
• The printer detects a print cartridge error. Replace it.
• Make sure the paper is straight and unwrinkled.
• Replace the print cartridge.
• Replace the print cartridge.
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