Amplicomms BigTel 200 User Manual page 44

A
PPENDIX
I keep losing my connection
• Make sure you aren't too far from the base station (in ideal
conditions, it should work up to 300 metres outdoors and up
to 50 metres indoors).
• The base station may not be in an ideal location – consider
moving it.
My handset keeps switching off
• It may need recharging. So it can charge fully, place your
handset on its charger base for at least 16 hours (make sure
the power socket is switched on!).
• Replace the rechargeable batteries. Any replacement batter-
ies should be the same type as those provided.
Caller's identification (Call Line ID) isn't working
• Check you have this service on your phone line. Please call
your network provider.
• The caller may have withheld their phone number.
My handset or base doesn't ring
• Check that the ringer is on. See pages 29 and 33.
I've got a buzzing noise on my radio, TV or computer
• We suggest you use your cordless handset at least one
metre away from electrical equipment and mobile phones.
There is interference in the earpiece and/or internet con-
nection is very slow when using the phone
• You must plug the phone into the wall socket via an ADSL fil-
ter if you have broadband internet on your phone line.
42
Helpline UK 0844 800 6503
(See page 41 for costs and hours of operation)