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For more information on using the software, refer to the IBM RecordNow and
IBM DLA help information on the Software and User's Guide CD.
Backing up a CD
To copy a commercial CD, you must own the copyright or obtain permission
from the copyright owner. If you do not own the copyright or do not obtain
permission from the copyright owner, you might be violating copyright law
and might be subject to payment of damages or other remedies. For more
information on copyright law, consult your legal advisor.
Problem solving
Computer problems can be caused by hardware, software, or user error. The
information in this section might be useful to help you solve problems or to
gather helpful information you can pass on to a service technician. You might
also need to refer to your computer, operating-system, or sound-adapter
publications.
Review the following list for any problem descriptions that might fit your
situation.
You cannot create a multisession disc.
Be sure that there is enough space left on the disc for another session. Writing
a session requires lead-in and lead-out space (about 15 MB) in addition to the
data that is recorded.
You cannot successfully write to a CD-R or CD-RW disc.
Take the following actions:
1. Verify that the process is not being interrupted by a screen saver, an
antivirus program, an Internet or e-mail program, or other software.
Disable the functions that might interrupt the write operation.
2. Verify that the hard disk has been defragmented.
3. Consult the hard disk drive manufacturer or vendor if an older hard disk
drive is conducting a thermal recalibration during a write operation.
4. Replace the CD if it is bad or scratched.
5. Disable the Windows Auto Insert Notify function on your CD-ROM and
CD-RW drives.
Chapter 2. Using the CD-RW/DVD drive
9
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