Troubleshooting - Steam Planet MA6023 Installation And Operation Manual

TROUBLESHOOTING

Problem
1. Power line is not connected properly.
2. Insufficient power supply.
Unit does not start
3. Fuse is damaged
4. Current circuit breaker is damaged.
1. Current circuit breaker tripped or damaged
Switch failure
2. Short circuit
1. The intake valve or drain valve is damaged
2. The drain for the drain valve is jammed.
Automatic shutdown
1. Electric components were damaged.
2. Electrical circuit is worn out.
1. No water supply
2. Water pressure is too low
3. The heating element of the steam generator is
No steam 4. No water in steam generator
5. Steam pipe is jammed or broken
6. Heating time is not set
7. Temperature in the unit is higher than the set
1. Water pressure is too high
2. Intake valve or drain valve is jammed
Automatic Protection
3. Drain pipes and drain is jammed
4. Steam pipes are jammed
1. Heating element is damaged
No sauna
2. Circuit board or the component is damaged
Temperature is too 1. Preset temperature is too high
high 2. Temperature sensor is damaged
1. Preset time ran out
Steam is Shutting off 2. Preset temperature is too low
3. Heating element is damaged
Water from steam 1. The water level sensor is damaged
outlet 2. The water level circuit is not working
1. No signal
2. Volume not high enough
3. Speaker is damaged
Audio not working
4. Antenna is loose/no signal
5. Circuit board is damaged
6. Circuit is loose, or there is no contact
Screen problem
Water & Drain Valve
problem
Possible Reason
damaged
steam temperature setting
Problem with the control cable
Water level control cable is not properly
connected
Solution
1. reconnect the power supply
2. Power supply must reach 50/60Hz – 220V
3. Replace the 2A fuse
4. Replace the circuit breaker.
1. Replace the circuit breaker or reset.
2. Recheck the circuit.
1. Replace the intake valve or drain valve.
2. Clear out the drain pipe.
1. Repair or replace the corresponding components.
2. Replace circuit breaker.
1. Wait for the water supply to start
2. Install Pressure pump
3. Replace heating element
4. Check the water intake valve.
5. Clean out the jammed materials or replace the pipe.
6. Set Steam timer
7. Raise the temperature on the keypad/ remote
1. Lower water pressure
2. Clear out jamming material in intake and drain valves
3. Clean out the drain pipe
4. Clear out the steam pipes
1. Replace the heating element
2. Replace circuit board
1. Adjust the temperature lower
2. Replace the sensor
1. Reset the time
2. Increase the temperature on keypad/remote
3. Repair or replace the heating element
1. Check the sensor
2. Check the water level circuit
1. Readjust for FM signal
2. Increase the volume
3. Replace the speaker
4. Connect the antenna and adjust the direction
5. Replace circuit board
6. Re-plug the circuit component or replace
Check the control cable, release and re-plug. Note:
align arrows and plug tightly
Check the water level control cable between steam
generator and the electrical box. Release the screw
and re-plug in the head.
16 | P a g e
Rev 10/2012