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Lenovo ThinkPad S531 User Manual

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User Guide

ThinkPad S531

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  Summary of Contents for Lenovo ThinkPad S531

  • Page 1: User Guide

    User Guide ThinkPad S531...
  • Page 2 • Appendix D “Notices” on page 125 The Safety, Warranty, and Setup Guide and the Regulatory Notice have been uploaded to the Web site. To refer to them, go to http://www.lenovo.com/ThinkPadUserGuides and follow the instructions on the screen. First Edition (June 2013) ©...
  • Page 3: Table Of Contents

    8 operating system ... Setting the security chip ... An introduction to Lenovo programs ..Using the fingerprint reader..
  • Page 4 ....Calling Lenovo ... . . Installing the driver for USB 3.0 (for Windows Finding ThinkPad options .
  • Page 5 ....Substances Directive (RoHS) ..European Union RoHS ... © Copyright Lenovo 2013...
  • Page 6 User Guide...
  • Page 7: Read This First

    © Copyright Lenovo 2013...
  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 10: Power Cords And Power Adapters

    that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
  • Page 11: Extension Cords And Related Devices

    Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2013...
  • Page 12: External Devices

    In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
  • Page 13: Heat And Product Ventilation

    • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). © Copyright Lenovo 2013...
  • Page 14: Electrical Current Safety Information

    Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 15: Using Headphones Or Earphones

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 16 User Guide...
  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 11 • “Operating environment” on page 12 • “Lenovo programs” on page 12 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 18 To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12 •...
  • Page 19: Right-Side View

    ThinkPad pointing device TrackPoint pointing stick Touch pad The keyboard contains the ThinkPad pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “Using the ThinkPad pointing device”...
  • Page 20: Left-Side View

    • The combo audio jack does not support a conventional microphone. For more information, see “Using audio features” on page 32. USB 3.0 connector The Universal Serial Bus (USB) 3.0 connector is used for connecting devices compatible with a USB interface, such as a USB printer or a digital camera.
  • Page 21 Advanced ➙ Global Power Settings. Then select Enable Always On USB and click OK. • For Windows 8: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select Enable when the computer is off under Always On USB.
  • Page 22: Bottom View

    Memory-upgrade slot You can increase the amount of memory in your computer by installing a memory module in the memory-upgrade slot. Memory modules are available as options from Lenovo. Integrated battery Use your computer with the battery power whenever ac power is unavailable.
  • Page 23: Rear View

    Rear view Figure 5. Rear view Status indicators Your computer has several status indicators that show the status of your computer. Fn Lock indicator The Fn Lock indicator shows the status of the Fn Lock function. For more information, see “Special keys” on page 19.
  • Page 24: Locating Important Product Information

    There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer bottom cover assembly.
  • Page 25: Certificate Of Authenticity Label

    LAN card” on page 64. Note: Only Lenovo authorized wireless LAN cards are allowed to be used in your computer. If you install an unauthorized card that is not approved for use in your computer, the computer will not start, but will only display an error message and emit audible beeps.
  • Page 26: Features

    The following figure shows the location of the Certificate of Authenticity label of your computer: Note: The Certificate of Authenticity label applies only to computers preinstalled with the Windows 7 operating system. Features This topic lists the features of your computer. Processor To view the system properties of your computer, do the following: •...
  • Page 27: Specifications

    Access Connections™ program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Chapter 1 Product overview...
  • Page 28: Operating Environment

    Lenovo ThinkVantage Tools. Then double-click a program icon to access the program. Notes: • If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it indicates that you need to install the program manually. To install the program manually, double-click the program...
  • Page 29 Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.
  • Page 30: Accessing Lenovo Programs On The Windows 8 Operating System

    Lenovo program to launch it. If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the cursor to the bottom right corner of the screen to bring up the charms.
  • Page 31 Lenovo programs, Microsoft programs, and other third party programs. • Lenovo QuickSnip The Lenovo QuickSnip program provides you with a quick and easy way to capture and share your experience. It enables you to grab a screenshot, snip and save the screenshot, and use it in other applications.
  • Page 32 • Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. • Password Manager The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites.
  • Page 33: Chapter 2. Using Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you registered your computer with Lenovo, you will also receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
  • Page 34 • To download the user guide in another language, go to: http://www.lenovo.com/support. Then follow the instructions on the screen. On the go and need to use battery power more effectively? • To conserve power, or to suspend operation without exiting applications or saving files, see “Power-saving modes”...
  • Page 35: Special Keys

    “Computer stops responding” on page 91 • “Power problems” on page 104 Special keys The following figure shows the locations of main special keys for ThinkPad S531. Additional shortcut keys Your computer has four additional shortcut keys: • : Launch calculator •...
  • Page 36 When the Fn Lock function is enabled: The Fn Lock indicator turns on. To input F1–F12, press the function keys directly. To initiate the special function of each key, you need to press the Fn key and the corresponding function key. •...
  • Page 37: Using The Thinkpad Pointing Device

    Using the ThinkPad pointing device The ThinkPad pointing device consists of the TrackPoint pointing stick and the touch pad . The whole touch pad is an active area sensitive to finger movement. The left click zones and right click zones work as the left and right mouse buttons on a conventional mouse.
  • Page 38: Power Management

    • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8: – Open the Lenovo Support program and click Battery Health. – Open the Lenovo Settings program and click Power. Using the ac power adapter The power to run your computer can come either from the lithium-ion (Li-ion) battery pack provided with it, or from ac power through the ac power adapter.
  • Page 39: Charging The Battery

    The ac power adapter that comes with your computer has two basic components: • The transformer pack that converts ac power for use with the computer. • The power cord that plugs into the ac outlet and into the transformer pack. Attention: Using an improper power cord could cause severe damage to your computer.
  • Page 40: Power-Saving Modes

    • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8: Right-click the battery status icon from the Windows notification area and click Power Options.
  • Page 41: Connecting To The Network

    • For Windows 7: Use the Access Connections program. For instructions on how to start the Access Connections program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8: Open the Lenovo Settings program and click Location Awareness. Then follow the instructions on the screen.
  • Page 42: Wireless Connections

    • If you use the wireless feature (the 802.11 standard) of your computer simultaneously with a Bluetooth option, the data transmission speed can be delayed and the performance of the wireless feature can be degraded. Note: You can purchase a wireless network card as an option from Lenovo at: http://www.lenovo.com/accessories/services/index.html. Using the wireless features...
  • Page 43: Using Bluetooth

    • For Windows 7: Use the Access Connections program. For instructions on how to start the Access Connections program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8: Open the Lenovo Settings program and click Location Awareness. See “Accessing Lenovo programs on the Windows 8 operating system”...
  • Page 44 Checking the wireless network connection status You can check your computer wireless network connection status and wireless signal strength through the wireless network connection status icon in the Windows notification area. The more bars encompassed, the better the signal. For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless network connection status icon in the Windows notification area.
  • Page 45: Attaching An External Monitor

    • Power to the wireless radio is on. The signal strength of the wireless connection is marginal. • Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve the signal strength, move your computer closer to the wireless access point. Note: If you have trouble in making a connection, try moving your computer closer to your wireless access point.
  • Page 46: Changing Display Settings

    9. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 10. Click the Driver tab. 11. Click Update Driver. 12. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer.
  • Page 47: Setting Up A Presentation

    Note: If the projector connector is not compatible to the HDMI port on your computer, you can purchase a converter cable on http://www.lenovo.com/accessories/services/index.html. It might take several seconds before the projector displays the image. If you do not see your desktop displayed after 60 seconds, press F7 to switch between different display output locations.
  • Page 48: Using Audio Features

    To launch the integrated camera and configure the camera settings, do the following: • For Windows 7: Open the Communication Utility program. • For Windows 8: Open the Lenovo Settings program, and click Camera. When the camera is started, the green camera-in-use indicator turns on.
  • Page 49: Using A Media Card

    You also can use the integrated camera with other programs that provide features such as photographing, video capturing, and video conferencing. To use the integrated camera with other programs, open one of the programs and start the photographing, video capturing, or video conferencing function. Then, the camera will start automatically and the green camera-in-use indicator will turn on.
  • Page 50 Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed. To access the card, you must remove it once, then insert it again. User Guide...
  • Page 51: Copyright Lenovo

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area.
  • Page 52: Comfort

    Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
  • Page 53: Traveling With Your Computer

    Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.
  • Page 54: Travel Accessories

    • HDMI cable • Converter cable for HDMI port If you are traveling to another country, you might need to consider an ac power adapter for the country to which you are travelling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...
  • Page 55: Chapter 4. Security

    Refer to the instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of locking devices and security features.
  • Page 56: Power-On Password

    9. In the Confirm New Password field, retype the password and press Enter. Note: You might want to record your password and store it in a safe place. Otherwise, if you forget it, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
  • Page 57 Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 58: Supervisor Password

    The next time you turn on your computer, you will have to type the user or master hard disk password in order to start your computer and get access to your operating system. Changing or removing a hard disk password Follow steps 1 through 7 in “Setting a hard disk password”...
  • Page 59 – Deleting the power-on password – Changing or deleting the supervisor password – Enabling or disabling the Wake on LAN feature – Enabling or disabling the Internal Network Option ROM feature – Changing date and time – Enabling or disabling the Lock UEFI BIOS Settings feature –...
  • Page 60: Hard Disk Security

    Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 61: Setting The Security Chip

    For details about Windows BitLocker Drive Encryption, see the Windows Help and Support, or search for “Microsoft Windows BitLocker Drive Encryption Step-by-Step Guide” on the Microsoft Web site. Disk Encryption hard disk drive and Encryption solid-state drive Some models contain the Disk Encryption hard disk drive or Encryption solid-state drive. This feature helps to protect your computer against security attacks on media, NAND flash or device controllers by use of a hardware encryption chip.
  • Page 62: Using The Fingerprint Reader

    1. Turn on your computer. 2. Do either of the following: • For Windows 7: To start the Lenovo Fingerprint software, refer to “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8: To start the Lenovo Fingerprint software, refer to “Accessing Lenovo programs on the Windows 8 operating system”...
  • Page 63 2. Apply light pressure and swipe your finger across the reader in one smooth motion. Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: • Scratching the surface of the reader with a hard, pointed object. •...
  • Page 64: Notice On Deleting Data From Your Hard Disk Drive Or Solid-State Drive

    (payware) or service (pay service) specifically developed for the purpose. For disposing of data on the hard disk drive or solid-state drive, Lenovo provides the Secure Data Disposal tool. To download the application, go to: http://www.lenovo.com/support...
  • Page 65 For more information about how to use your antivirus software, refer to the help information system of your antivirus software. Chapter 4 Security...
  • Page 66 User Guide...
  • Page 67: Chapter 5. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 51 • “Recovery overview for the Windows 8 operating system” on page 56 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...
  • Page 68: Performing Backup And Recovery Operations

    To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems.
  • Page 69: Using The Rescue And Recovery Workspace

    This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 70: Creating And Using A Rescue Medium

    Creating a rescue medium This section provides instructions on how to create a rescue medium. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 71: Reinstalling Preinstalled Applications And Device Drivers

    Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 86. Solving recovery problems...
  • Page 72: Recovery Overview For The Windows 8 Operating System

    • Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Creating and using a recovery media” on page 51. Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence.
  • Page 73 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Restart your computer following the instructions on the screen. For more details about the recovery solutions provided on computers preinstalled with the Windows 8 operating system, refer to the help information system of the Windows 8 operating system. Chapter 5 Recovery overview...
  • Page 74 User Guide...
  • Page 75: Chapter 6. Replacing Devices

    5. Click Yes in the Setup Warning window, then the computer will be turned off automatically. Wait three to five minutes to let the computer cool. Replacing the base cover assembly Before you start, print these instructions. © Copyright Lenovo 2013...
  • Page 76 To replace the base cover assembly, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 59. 2. Close the computer display, and turn the computer over. 3. Remove the six screws , then loosen the remaining three screws , and then remove the base cover assembly Note: Follow the corresponding direction as shown in the following illustration to remove each screw.
  • Page 77: Replacing The Hard Disk Drive Or Solid-State Drive

    Replacing the hard disk drive or solid-state drive Before you start, print these instructions. Attention: The hard disk drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines: • Replace the hard disk drive or solid-state drive only if you upgrade it or have it repaired. The connectors and slot of the hard disk drive or solid-state drive are not designed for frequent changes, or drive swapping.
  • Page 78 5. Remove the hard disk drive or solid-state drive by lifting the tab. 6. Place the new hard disk drive or solid-state drive into the drive bay. 7. Slide the hard disk drive or solid-state drive horizontally and firmly into the connector .
  • Page 79: Replacing A Memory Module

    Replacing a memory module Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster. To replace or add a memory module, read the following prerequisites, and then the instructions. When replacing a memory module, be sure to follow the precautions. Note: The operating speed of the memory module has dependency on the system configuration.
  • Page 80: Replacing A Wireless Lan Card

    6. With the notched end of the memory module toward the contact edge side of the socket, insert the memory module into the socket at an angle of about 20 degrees; then press it in firmly . Pivot the memory module downward until it snaps into place. Note: Make sure that the memory module is firmly installed in the slot and cannot be moved easily.
  • Page 81 4. If a tool for removing connectors is included in the package with the new card, use the tool to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them.
  • Page 82 7. Connect the antenna cables to the new card. 8. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 59. 9. Turn the computer over again. Connect the ac power adapter and all cables. User Guide...
  • Page 83: Chapter 7. Advanced Configuration

    • If you install a new Windows 8 operating system, go to http://www.lenovo.com/drivers to download and install the latest device drivers.
  • Page 84: Installing The Windows 7 Operating System

    9. Install device drivers. See “Installing other drivers and software (for Windows 7)” on page 70. Installing the registry patches for Windows 7 Go to http://www.lenovo.com/support and install the following registry patches: • Registry patch enabling Wake Up on LAN from Standby for Energy Star •...
  • Page 85: Installing The Windows 8 Operating System

    The device drivers are available at http://www.lenovo.com/drivers. Click your computer product name to view all the device drivers for your computer. Attention: Always go to http://www.lenovo.com/drivers for the latest device drivers. Do not download them from the Windows Update Web site.
  • Page 86: Installing The Thinkpad Monitor File For Windows 2000/Xp/Vista/7/8 (For Windows 7)

    Note: If you cannot find this directory on your hard disk drive or solid-state drive, download the ThinkPad monitor file for Windows 2000/XP/Vista/7/8 from the ThinkPad Web site at: http://www.lenovo.com/drivers Note: Before you install this file, ensure that the correct video driver has been installed.
  • Page 87: Main Menu

    1. Turn on the computer. When the logo screen is displayed, press the F1 key. The ThinkPad Setup program main menu opens. If you have set a supervisor password, the ThinkPad Setup program main menu will be displayed after you enter the password. You can start ThinkPad Setup by pressing Enter instead of entering the supervisor password.
  • Page 88 • Default values are in boldface. The default settings are already optimized for you. If you consider changing the computer configuration, proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results. • On each submenu, press Enter to show selectable options and select a desired option, or type desired values from the keyboard directly.
  • Page 89 Table 4. Config menu items (continued) Menu item Submenu item Selection Comments USB UEFI BIOS Support • Disabled Enable or disable boot support from USB storage devices. • Enabled Always On USB • Disabled The USB ports can charge external device during low power •...
  • Page 90 Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Display Boot Display Device • ThinkPad LCD Select a video device for boot. • HDMI • Display on dock Graphics Device • Integrated Graphics Integrated Graphics mode will achieve longer battery life.
  • Page 91: Date/Time Menu

    Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Note: The ac power adapter must be disconnected to perform this operation. The built-in battery will be automatically enabled when the ac power adapter is reconnected. Beep and Alarm Password Beep •...
  • Page 92: Security Menu

    Security menu If you need to set the security features of your computer, select Security from the ThinkPad Setup menu. Notes: • Default values are in boldface. The default settings are already optimized for you. If you consider changing the computer configuration, proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results.
  • Page 93 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Power-On Password • Disabled Refer to “Power-on password” on page 40. • Enabled Hard Disk1 Password • Disabled Refer to “Hard disk passwords” on page 40. • Enabled Hard Disk2 Password •...
  • Page 94 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Memory Protection Execution Prevention • Disabled Some computer viruses and worms cause memory buffers to overflow. • Enabled By selecting Enabled you can protect your computer against attacks by such viruses and worms. If you find that an application program does not run correctly after choosing Enabled, select Disabled...
  • Page 95: Startup Menu

    Table 5. Security menu items (continued) Menu item Submenu item Selection Comments module. Computrace is an optional • Permanently monitoring service from Absolute Disabled Software. Note: If you set the computrace module activation to Permanently Disabled, you will be unable to enable this setting again.
  • Page 96 1. Select Boot or Network Boot, then press Enter. The default boot list is displayed, showing the order in which devices will be started up. Even devices that are not attached to or installed on your computer are listed. • Use the Boot submenu to specify the startup sequence that runs when you turn on the power. •...
  • Page 97: Restart Menu

    Table 6. Startup menu items (continued) Menu item Selection Comments UEFI/Legacy Boot • Both Select system boot capability. • UEFI Only • Both: The system will boot by the following UEFI/Legacy Boot Priority • Legacy Only setting. UEFI/Legacy Boot Priority •...
  • Page 98: Updating Your System Uefi Bios

    UEFI BIOS in order for the new addition to work properly. To update your UEFI BIOS, go to the following Web site and follow the instructions on the screen: http://www.lenovo.com/drivers Using system management This section is intended primarily for network administrators.
  • Page 99: Setting Management Features

    This updating can be done after normal working hours and on weekends, to save time and increase productivity. Users are not interrupted during normal working hours, and LAN traffic is kept to a minimum. If a computer is turned on by the Wake on LAN function, the Network boot sequence is used. Asset ID EEPROM The Asset ID EEPROM contains information about the system, including its configuration and the serial numbers of key components.
  • Page 100 Flash update Your network administrator can remotely update the system programs on your computer from a management console. The following requirements must be met: • Your computer must be started over the LAN. • Your computer must be engaged in a Preboot eXecution Environment. •...
  • Page 101: Chapter 8. Preventing Problems

    10. Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. 11. Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
  • Page 102: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of the problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/drivers.
  • Page 103: Taking Care Of Your Computer

    For more information about how to use System Update, refer to “An introduction to Lenovo programs” on page 14. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.
  • Page 104: Cleaning The Cover Of Your Computer

    Register your computer Register your ThinkPad computer with Lenovo at http://www.lenovo.com/register. This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades.
  • Page 105 7. Wipe the cover with the clean sponge. 8. Wipe the surface again with a dry, soft, lint-free cloth. 9. Wait for the surface to dry completely and remove any fibers from the cloth. Cleaning your computer keyboard To clean the computer keyboard, do the following: 1.
  • Page 106 User Guide...
  • Page 107: Chapter 9. Troubleshooting Computer Problems

    For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. Troubleshooting If your computer has an error, it typically displays a message or an error code, or a beep sounds when you turn it on.
  • Page 108: Spills On The Keyboard

    • If you can not turn off your computer by pressing and holding the power button, remove all power sources from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole. To locate the emergency reset hole, see “Bottom view” on page 6. 2.
  • Page 109 Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check the Security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced. •...
  • Page 110: Errors Without Messages

    • Message: 2100: Detection error on HDD0 (Main HDD). Solution: The hard disk drive is not working. Have the hard disk drive serviced. • Message: 2101: Detection error on HDD1 (Ultrabay HDD) Solution: The Ultrabay hard disk drive is not working. Have the Ultrabay hard disk drive serviced. •...
  • Page 111: Beep Errors

    If a power-on password is set: – Press any key to display the prompt for the power-on password. If the brightness level of the screen is low, increase it by pressing F6. – Type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced.
  • Page 112: Networking Problems

    If your memory module is not operating properly, check the following items: 1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.
  • Page 113: A Wireless Lan Problem

    • Problem: The Wake On LAN feature is not working. Solution: – Ensure that Wake On LAN is enabled in ThinkPad Setup. – If it has been enabled, check with your LAN administrator for the necessary settings. • Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.
  • Page 114: Problems With The Keyboard And Other Pointing Devices

    Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices. ThinkPad pointing device problems • Problem: The pointer drifts when the computer is turned on or after it resumes normal operation. Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal operation.
  • Page 115 – If you are using the ac power adapter, or using the battery and the battery gauge shows that the battery is not depleted, press F6 to make the screen brighter. – If your computer is in sleep mode, press Fn to resume from the sleep mode. –...
  • Page 116: External Monitor Problems

    External monitor problems • Problem: The external monitor is blank. Solution: To bring up the image, press F7 and select the desired monitor. If the problem persists, do the following: 1. Connect the external monitor to another computer to ensure that it works. 2.
  • Page 117 11. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 12. Clear the Show compatible hardware check box. 13. Select your monitor manufacturer and model. 14. After updating the driver, click Close. 15.
  • Page 118: Audio Problems

    Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors. • Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display.
  • Page 119: Fingerprint Reader Problems

    • Problem: The volume sliders do not stay in place when some audio applications are used. Solution: It is normal for the sliders to change position when certain sound applications are used. The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves.
  • Page 120: Battery Problems

    1. Turn off the computer. 2. Connect the ac power adapter to the computer and let it charge. If the battery pack cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced. • Problem: Your computer shuts down before the battery status icon shows that the battery is empty, or the computer operates after the battery status icon shows that the battery is empty.
  • Page 121: A Power Button Problem

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.
  • Page 122: Problems With Drives And Other Storage Devices

    Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it into an electrical outlet. • Problem: The computer display remains blank after you press Fn to return from sleep mode. Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep mode.
  • Page 123: A Software Problem

    Solution: On the Boot menu of ThinkPad Setup, ensure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key.
  • Page 124 User Guide...
  • Page 125: Chapter 10. Getting Support

    If your system is installed with the Windows 7 operating system, register your computer with Lenovo at http://www.lenovo.com/register. For more information, see “Registering your computer” on page 17. If your system is installed with the Windows 8 operating system, click Lenovo Support from the Start screen. Click Registration. Then follow onscreen instructions.
  • Page 126: Getting Help And Service

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
  • Page 127: Finding Thinkpad Options

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 128: Purchasing Additional Services

    Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for Lenovo and non-Lenovo hardware, operating systems, and application programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installations services. Service availability and service name might vary by country.
  • Page 129: Appendix A. Regulatory Information

    • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile • Find Me Profile • Immediate Alert Profile © Copyright Lenovo 2013...
  • Page 130: Location Of The Ultraconnect Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 131: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 132: European Union - Compliance To The Electromagnetic Compatibility Directive

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 133: Korea Class B Compliance Statement

    Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Appendix A. Regulatory information...
  • Page 134 User Guide...
  • Page 135: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 136: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 137: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/recycling Battery recycling information for Taiwan Battery recycling information for the United States and Canada...
  • Page 138 User Guide...
  • Page 139: Appendix C. Energy Star Model Information

    Windows Help and Support information on your computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while your computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 140 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...
  • Page 141: Appendix D. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 142: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
  • Page 143: Appendix E. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
  • Page 144: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. User Guide...
  • Page 145: Appendix F. Eurasian Compliance Mark

    Appendix F. Eurasian compliance mark © Copyright Lenovo 2013...
  • Page 146 User Guide...