Multitech MT200A2W-G User Manual

Multiconnect aw analog-to-wireless converter
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MultiConnect™ AW
Analog-to-Wireless Converter
User Guide

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Summary of Contents for Multitech MT200A2W-G

  • Page 1 MultiConnect™ AW Analog-to-Wireless Converter User Guide...
  • Page 2 The Knowledge Base provides immediate access to support information and resolutions for all Multi-Tech products. Visit http://www.multitech.com/kb.go Installation Resources To download manuals, firmware, and software, visit http://www.multitech.com/setup/product.go. Support Portal To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com...
  • Page 3: Table Of Contents

    MT200A2W-G ................................10 MT200A2W-C1 ................................11 MT200A2W-H5 ................................13 Power ................................... 14 Power draw for MT200A2W-G ............................14 Power Draw for the MT200A2W-H5 (GSM850/HSDPA) ....................14 Power Draw for the MT200A2W-C1 ..........................15 Cellular Information ..............................15 Antenna System for Cellular Devices ..........................15 PTCRB Requirements for the Antenna ...........................
  • Page 4 Contents Configuring the Port ..............................23 GPRS Cellular Port Configuration ........................... 23 GSM Cellular Port Configuration ............................ 24 CDMA Cellular Port Configuration ..........................26 Chapter 4 – Device Configuration ........................27 Introduction Menu ................................ 27 Device Configuration ..............................28 Cellular Port Configuration ............................28 GPRS Cellular Port Configuration ...........................
  • Page 5 Contents REACH Statement ................................54 Registration of Substances ............................. 54 Substances of Very High Concern (SVHC) ........................54 Restriction of the Use of Hazardous Substances (RoHS) ....................55 Information on HS/TS Substances According to Chinese Standards................56 Information on HS/TS Substances According to Chinese Standards (in Chinese) ............57 依照中国标准的有毒有害物质信息...
  • Page 6: Chapter 1 - Product Overview

    PSTN network and using a cellular modem, the affordable MultiConnect AW converter gives new life to devices currently using traditional analog dial-up communications. ● The MultiConnect AW model (MT200A2W-G) with either internal GPRS or GSM cellular modem allows connection to the cellular packet data network (GPRS) or the circuit switched data network (GSM). ●...
  • Page 7: At Command Information

    Chapter 1 – Product Description and Specifications AT Command Information The AT commands for the MultiConnect AW are published in separate documents. These commands are documented in the Reference Guide for the GPRS AT Commands for Multi-Tech G2 Cellular Modems (MT200A2W- G), the Reference Guide for the CDMA C1 AT Commands for the Multi-Tech Modems or the H5 AT Commands for Multi-Tech H5 modems.
  • Page 8: Interference With Pacemakers And Other Medical Devices

    Chapter 1 – Product Description and Specifications ● Éteignez votre appareil sans fil dans un avion. Utilisant des dispositifs électroniques portables dans un avion peut mettre en danger le fonctionnement de l'avion, peut perturber le réseau cellulaire, et est illégal. Le non- respect de cette restriction peut entraîner la suspension ou le refus des services cellulaires au contrevenant, une action en justice, ou les deux.
  • Page 9: Device Maintenance

    The Link Status LED lights when the unit is registering with the network and blinks when the unit is registered with the network. ● The Power LED lights when power is supplied to the unit. ● The SIM door on the right side provides access to the SIM card holder. MT200A2W-G and MT200A2W-H5 MT200A2W-C1 MultiConnect AW User Guide...
  • Page 10: Package Contents

    Notes: ● If required, your wireless provider will supply the SIM card. ● If you are mounting the unit to a flat surface, you must supply the mounting screws. Specifications MT200A2W-G Category Description Standard GPRS; Class 10 Band, Frequency Quad-band GSM 850/900/1800/1900 MHz Packet Data Up to 85.6K bps Coding Scheme CS1-4...
  • Page 11: Mt200A2W-C1

    Chapter 1 – Product Description and Specifications Category Description Analog Connection Supports connection speeds up to 33600bps (V34) Command Connector DE9 (female connector) Dial Connector RJ11 Antenna Connector RF Antenna: SMA (female connector). Refer to Antenna Specifications. Power Connector 2.5mm miniature screw-on Voltage Range 9V to 32V @ 400mA Dimensions...
  • Page 12 Chapter 1 – Product Description and Specifications Category Description Serial Command Port Fixed @ 115200bps Analog Connection Supports connection speeds up to 33600bps (V34) Command Connector DE9 (female connector) Dial Connector RJ11 Antenna Connector RF Antenna: SMA (female connector). Refer to Antenna Specifications. Power Connector 2.5mm miniature screw-on Voltage Range...
  • Page 13: Mt200A2W-H5

    Chapter 1 – Product Description and Specifications MT200A2W-H5 Category Description Standard High Speed Packet Access (HSPA+) Band, Frequency Penta band 850/900/1700/1900/2100 MHz Data Speed HSDPA data service of up to 7.2 Mbps HSUPA data service of up to 5.76 Mbps Data Format For serial interface -- Asynchronous, 8-n-1, fixed 115Kbps Flow Control...
  • Page 14: Power

    Chapter 1 – Product Description and Specifications Power Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into your power source when determining product load. Power draw for MT200A2W-G Input Voltage= 9.0Volts Sleep Mode Typical Maximum Peak Tx Peak Rst (Inrush) GSM850 9.26...
  • Page 15: Power Draw For The Mt200A2W-C1

    Chapter 1 – Product Description and Specifications Power Draw for the MT200A2W-C1 US CELLULAR 800 MHz Input Voltage =9V Sleep Mode Typical Maximum Peak Tx Peak Rst (Inrush) Current (A) 0.110 0.190 0.410 0.590 0.455 Watts 1.019 1.76 3.76 Input Voltage =20V Sleep Mode Typical Maximum...
  • Page 16: Ptcrb Requirements For The Antenna

    Chapter 1 – Product Description and Specifications PTCRB Requirements for the Antenna There cannot be any alteration to the authorized antenna system. The antenna system must maintain the same specifications. The antenna must be the same type, with similar in-band and out-of-band radiation patterns. FCC Requirements for the Antenna The antenna gain, including cable loss, for the radio you are incorporating into your product design must not exceed the requirements at 850 MHz and 1900 MHz as specified by the FCC grant for mobile operations and fixed...
  • Page 17: Command Connector

    Chapter 1 – Product Description and Specifications Command Connector The following table explains the pin functions. Command Connector External Power (DE-9 - Female) Signal IN/OUT Pin 1 CD Pin 2 RX Pin 3 TX Pin 4 DTR Pin 5 GND Pin 6 DSR Pin 7 RTS Pin 8 CTS...
  • Page 18: Chapter 2 - Installation

    Select Your Product and select the desired model of MT200A2W from the pull down listing. Insert the SIM Card into Holder This section applies to models MT200A2W-G and MT200A2W-H5. The MultiConnect requires the power supply connection to begin operation. It also requires a SIM card (Subscriber Identity Module) in the unit to operate on a GPRS/GSM and HSPA+ network.
  • Page 19: Optional - Attach The Modem To A Flat Surface

    Chapter 1 – Product Description and Specifications Connect the antenna to the ANT connector on the back of the unit and tighten by hand. : Using a wrench to tighten the antenna or tightening the antenna above 7 inch-pounds may cause WARNING the connector to spin, which can cause the solder connection between the coax and connector to fail.
  • Page 20 Chapter 2 – Installation MultiConnect AW User Guide...
  • Page 21: Chapter 3 - Configuring Ports

    Chapter 3 – Configuring Ports Before you start configuring your MultiConnect unit, establish a wireless network account. Then, log into your MultiConnect unit using either HyperTerminal or an equivalent terminal emulation program. Connecting to the Device The following configuration procedures use the Windows XP Operating System. Older Windows versions have similar paths to HyperTerminal.
  • Page 22: Logging In

    Chapter 3 – Configuring Ports Change the Bits per second to 115200. Click Apply and then click OK. Press ENTER. Logging In The Login screen displays. Enter the default password, admin. The Introduction Menu displays and prompts What would you like this port to do? Enter A to select Display Main Menu (Configuration options).
  • Page 23: Configuring The Port

    When you use a terminal emulation program to connect to your MultiConnect, it detects the unit’s configuration. The analog (PSTN) port menu defaults to a typical configuration. For the MT200A2W-G and MT200A2W-H5 use either the default GPRS or select GSM port configuration. For the MT200A2W-C1, CDMA is the only port configuration option.
  • Page 24: Gsm Cellular Port Configuration

    Chapter 3 – Configuring Ports GPRS Port Options GPRS Network Dependent Option Default Description B) Protocol TCPClient Select either TCPClient, Telnet, UDP, or PassThru C) Inbound or Outbound Outbound only No selection. D) Wireless Connection On Demand Select either On Demand or Always On. Note: If you want Always On, do not select this option until you finish making other configuration changes.
  • Page 25 Chapter 3 – Configuring Ports Enter 2 for GSM. The GSM Cellular Port menu displays. Set the port options as described in GSM Port Options. Save your configuration by entering a + at the prompt. Return to the Main Menu and wait for the cellular wireless network and the analog modem to change to a READY state.
  • Page 26: Cdma Cellular Port Configuration

    Chapter 3 – Configuring Ports CDMA Cellular Port Configuration Enter 1 for Cellular Port. CDMA is the default for the MT200A2W-C1, so the CDMA Cellular Port menu displays. Set the port options as described in CDMA Port Options. Save your configuration by entering a + at the prompt. Return to the Main Menu and wait for the cellular wireless network and the analog modem to change to a READY state.
  • Page 27: Chapter 4 - Device Configuration

    Chapter 4 – Device Configuration Introduction Menu Use Introduction Menu to configure your device, upgrade firmware within the device, or develop a script to automatically configure multiple devices. Options are: ● A) Display Main Menu (configuration options) which allows you to configure the MultiConnect. Refer to Device Configuration in this chapter.
  • Page 28: Device Configuration

    Chapter 4 – Device Configuration Device Configuration The Main Menu lists configuration and navigation options. Navigation options include exiting and refreshing the page. To select an configuration option: ● Enter the option number. To save changes and exit: ● Enter +. To exit without saving changes ●...
  • Page 29: Gprs Cellular Port Configuration

    Chapter 4 – Device Configuration GPRS Cellular Port Configuration Network Dependent Option Default Description A) GPRS or GSM GPRS The GPRS or GSM option is based on the SIM installed in the unit. 1) GPRS option requires a packet switched cellular network. 2) GSM option requires circuit switch cellular network.
  • Page 30 Chapter 4 – Device Configuration G) Remote IP None Remote IP is the IP address of the device you are connecting to for outbound. When you change the Remote IP, it becomes the new default IP. Phone Number/IP Conversion Table Option Default Selection...
  • Page 31 Chapter 4 – Device Configuration characters that belong to the payload must be sent by the host on the serial port preceded by a DLE character. Similarly, ETX characters received by the TCP/IP stack from the Internet are sent to the host through the serial port preceded by a DLE character. Q) TCP TxDelay This option determines the time delay introduced before sending milliseconds...
  • Page 32: Gsm Cellular Port Configuration

    Chapter 4 – Device Configuration GSM Cellular Port Configuration Network Dependent Option Default Description A) GPRS or GSM GPRS The GPRS or GSM option is based on the SIM installed in the unit. GSM option requires a circuit switched cellular network. B) Protocol Pass Thru This option defaults to Pass Thru and there are no additional...
  • Page 33: Cdma Cellular Port Configuration

    Chapter 4 – Device Configuration CDMA Cellular Port Configuration Network Dependent Option Default Description A) CDMA CDMA (Internal) No selection B) Protocol TCPClient 1) TCPClient option is an internet protocol intended to get data from one network device to another. 2) Telnet option is a client communication.
  • Page 34: View Or Change Phone Number/Ip Conversion Table

    Chapter 4 – Device Configuration J) View or change Phone This option allows for additional connections to be added to Number/IP Conversion Table the Phone Number/ IP Conversion Table. When a dialed number matches one of those in this table, the default Remote Port and IP options are overridden during the call.
  • Page 35: Pstn Modem Settings

    Chapter 4 – Device Configuration Option Default Description Modem Initialization “ “ Allows you to enter initialization commands into the internal analog String modem. Modem Settings V34,33600 Allows you to reconfigure the internal analog modem. Select this option to change baud rate, flow control, etc. See PSTN Modem Settings. PSTN Modem Settings Use the PSTN Modem Settings menu to reconfigure analog modem.
  • Page 36: System Login

    Chapter 4 – Device Configuration Option Default Description/Options E) Flow Control RTS/CTS Options are: A) RTS/CTS B) XON/XOFF C) Disable F) Auto Modulation Options are: A) ON or B) OFF Negotiation G) Handshake Enter a value from 0 to 255 seconds. Zero disables the timer. TimeOut Timer (sec) System Login Option...
  • Page 37: Timers

    Chapter 4 – Device Configuration Timers Option Default Description A) Menu Inactivity Timer 30 (sec) Enter, in seconds, how long a menu displays with no activity. Zero disables the timer. B) No Signal Reset Timer 300 (sec) Use this timer to reset the device if it cannot find a signal strong enough to establish a wireless connection.
  • Page 38: System Reboot

    Chapter 4 – Device Configuration System Reboot To reboot the system: ● Enter Y or yes. Enable Debug To turn on debugging: ● Enter Y. MultiConnect AW User Guide...
  • Page 39: Chapter 5 - Upgrading Firmware

    Find the firmware file and double-click the file name to open the WinZip Self-Extractor. Click Browse and find the Flash Wizard folder. In a default installation, this is C:\Program Files\MultiTech Systems\Flash Wizard\. Click Unzip. You must extract the firmware file to the Flash Wizard folder.
  • Page 40: Identifying The Com Port

    Chapter 5 – Firmware Upgrade Identifying the COM port Go to Start I Control Panel and then Open Device Manager. Verify the COM port that is connected to the MT200A2W unit. In this example, it is MosChip PCI Serial Port (COM18).
  • Page 41 Chapter 5 – Firmware Upgrade Close the terminal program. Double-click the Flash Wizard icon or filename to run Flash Wizard. The Identifying Devices window displays as the Flash Wizard locates and identifies the devices connected to your system. Note: If the message ERROR: No valid devices detected displays, verify that the MultiConnect is turned on, that all cables are correctly and securely attached, and the correct COM port is being used.
  • Page 42: Restoring Parameters

    Chapter 5 – Firmware Upgrade When the flash upgrade is complete, Programming Complete appears. Click Next. The Results window appears. Click Finish to exit Flash Wizard. Restoring Parameters Your MultiConnect has been updated. You can now open your terminal program to re-set your Device Configuration.
  • Page 43: Chapter 6 - Configuration Scripts

    MultiConnect. This chapter includes samples for GPRS/GSM and CDMA configurations. GPRS/GSM Configuration Script Example ;TeraTerm Script ;Configuration Script for MT200A2W-G (GPRS) device ;Date: 02/28/2011 ;Author: ;Version: 1.0 - Initial Version ;NOTE: use ';' to comment out any option and its corresponding wait'OK'...
  • Page 44 Chapter 6 – Configuration Scripts sendln "yes" wait 'ConfigMenuScript' pause 1 ;---------------------------------------------------------------------------------------------- ; Cellular port section ;---------------------------------------------------------------------------------------------- sendln "1 A GPRS" ; Choices for the last parameter: "GPRS", "GSM" wait 'OK' pause 1 sendln "1 B TCPCLIENT" ; Choices for the last parameter: "TCPCLIENT", "TELNET", "UDP", "PASSTHRU" wait 'OK' pause 1 sendln "1 C OUTBOUND"...
  • Page 45 Chapter 6 – Configuration Scripts pause 1 ; sendln "1 L ???" ; for the last parameter: Enter the APN USERNAME for option L if applicable ; wait 'OK' ; pause 1 ; sendln "1 M ???" ; for the last parameter: Enter the APN PASSWORD for option M if applicable ;...
  • Page 46 Chapter 6 – Configuration Scripts ; pause 1 ; sendln "2 B E RTS_CTS" ; Choices for the last parameter: "RTS_CTS", "XON_XOFF", "DISABLE" ; wait 'OK' ; pause 1 ; sendln "2 B F ON" ; Choices for the last parameter: "ON", "OFF" ;...
  • Page 47: Cdma Configuration Script Example

    Chapter 6 – Configuration Scripts ;----------------------------------------------------------------------------------------------- sendln "1 D ON_DEMAND" ; Choices for the last parameter: "ON_DEMAND", "ALWAYS_ON" wait 'OK' pause 1 ;-------------------------------------------------------------- ; Save Configuration? ;-------------------------------------------------------------- sendln "SAVE" wait 'OK' pause 3 ;-------------------------------------------------------------- ; Configuration is done ;-------------------------------------------------------------- sendln "FINISH" CDMA Configuration Script Example TaraTerm Script ;Configuration Script for MT100A2W (CDMA) device...
  • Page 48 Chapter 6 – Configuration Scripts pause 1 sendln "C" wait 'Are you sure you want to start the configuration script?' wait 'Enter (yes/no) => ' sendln "yes" wait 'ConfigMenuScript' pause 1 ;---------------------------------------------------------------------------------------------- ; Cellular port section ;---------------------------------------------------------------------------------------------- sendln "1 B TCPCLIENT" ;...
  • Page 49 Chapter 6 – Configuration Scripts ; wait 'OK' ; "12000", "9600", "4800", "2400", "2200", "1200", "300" ; sendln "2 B B V34" ; Choices for the last parameter: "V92", V90", "V34", "V32BIS", "V32", ; wait 'OK' ; "V22BIS", "V22", "BELL212A", "BELL103" ;...
  • Page 50 Chapter 6 – Configuration Scripts ; wait 'OK' ; sendln "5 E ?????" ; Choice for the last parameter: Enter the SMTP server ; wait 'OK' ; sendln "5 F ?????" ; Choice for the last parameter: Enter the SMTP domain ;...
  • Page 51: Chapter 7 - Troubleshooting

    Chapter 7 – Troubleshooting Flashing Signal Strength LEDs Flashing signal strength LEDs indicate a failure condition has occurred. ● Low Flashing LED – Physical connection failed ● Medium Flashing LED – Analog line has returned to on-hook ● High Flashing LED – PPP user interrupt error ●...
  • Page 52: Appendix A - Regulatory Compliance

    Appendix A – Regulatory Compliance Appendix A – Regulatory Compliance EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 2004/108/EC of 31 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility;...
  • Page 53: Industry Canada

    Appendix A – Regulatory Compliance Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur. This device complies with Industry Canada RSS Appliance radio exempt from licensing. The operation is permitted for the following two conditions: the device may not cause harmful interference, and the user of the device must accept any interference suffered, even if the interference is likely to...
  • Page 54: Reach Statement

    REACH Statement Registration of Substances After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view Multi-Tech Systems, Inc. products would be considered as “articles”.
  • Page 55: Restriction Of The Use Of Hazardous Substances (Rohs)

    Appendix B – Environmental Information Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc. Certificate of Compliance 2011/65/EU Multi-Tech Systems confirms that its embedded products comply with the chemical concentration limitations set forth in the directive 2011/65/EU of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS) These Multi-Tech products do not contain the following banned chemicals ●...
  • Page 56: Information On Hs/Ts Substances According To Chinese Standards

    Appendix B – Environmental Information Information on HS/TS Substances According to Chinese Standards In accordance with China’s Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.
  • Page 57: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    Appendix B – Environmental Information Information on HS/TS Substances According to Chinese Standards (in Chinese) 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准-中华人民共和国《电子信息产品污染控制管理办法》(第 39 号),也称作中国 RoHS,下表列出了 Multi-Tech Systems, Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害/有毒物质/元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (CR6+) (PB) (Hg) (CD)

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