Multitech MultiConnect MT200A2W-H5-EU User Manual

Aw analog-to-wireless converter
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MultiConnect™ AW
Analog-to-Wireless Converter
User Guide

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Summary of Contents for Multitech MultiConnect MT200A2W-H5-EU

  • Page 1 MultiConnect™ AW Analog-to-Wireless Converter User Guide...
  • Page 2 The Knowledge Base provides immediate access to support information and resolutions for all Multi-Tech products. Visit http://www.multitech.com/kb.go Installation Resources To download manuals, firmware, and software, visit http://www.multitech.com/setup/product.go. Support Portal To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com...
  • Page 3 Contents MultiConnect AW User Guide...
  • Page 4: Table Of Contents

    Contents Contents Chapter 1 – Product Overview .......................... 7 Features ..................................7 AT Command Information ............................... 8 Safety ....................................8 RF Safety ..................................8 Interference with Pacemakers and Other Medical Devices ..................... 9 Handling Precautions ............................... 9 Device Maintenance ..............................10 Vehicle Safety.................................
  • Page 5 Contents Chapter 3 – Configuring Ports ......................... 24 Connecting to the Device .............................. 24 Logging In ..................................25 Configuring the Port ..............................26 GPRS Cellular Port Configuration ........................... 26 GSM Cellular Port Configuration ............................ 27 CDMA Cellular Port Configuration ..........................29 Chapter 4 –...
  • Page 6 Contents Waste Electrical and Electronic Equipment Statement ....................56 WEEE Directive ................................56 Instructions for Disposal of WEEE by Users in the European Union ................56 REACH Statement ................................57 Registration of Substances ............................. 57 Substances of Very High Concern (SVHC) ........................57 Restriction of the Use of Hazardous Substances (RoHS) ....................
  • Page 7: Chapter 1 - Product Overview

    Chapter 1 – Product Overview The MultiConnect™ AW Analog-to-Wireless converter is a convenient turnkey solution that allows legacy equipment with built-in analog modems to connect to a cellular network. By emulating the traditional dial-up PSTN network and using a cellular modem, the affordable MultiConnect AW converter gives new life to devices currently using traditional analog dial-up communications.
  • Page 8: At Command Information

    Chapter 1 – Product Description and Specifications AT Command Information The AT commands for the MultiConnect AW are published in separate documents. These commands are documented in the Reference Guide for the GPRS AT Commands for Multi-Tech G2 Cellular Modems (MT200A2W- G), the Reference Guide for the CDMA C1 AT Commands for the Multi-Tech Modems or the H5 AT Commands for Multi-Tech H5 modems.
  • Page 9: Interference With Pacemakers And Other Medical Devices

    Chapter 1 – Product Description and Specifications ● Fonctionnement de votre appareil à proximité d'autres appareils électroniques peuvent causer des interférences si l'équipement est insuffisamment protégé. Respectez les panneaux d'avertissement et les recommandations du fabricant. ● Différentes industries et les entreprises limitent l'utilisation des appareils cellulaires. Respectez les règlements sur l'utilisation des équipements radio dans les dépôts de carburant, les usines chimiques, ou lorsque des opérations de dynamitage sont en cours.
  • Page 10: Device Maintenance

    Chapter 1 – Product Description and Specifications Device Maintenance To maintain the MultiConnect: ● Do not attempt to disassemble the device. There are no user serviceable parts inside. ● Do not expose your device to any extreme environment where the temperature or humidity is high. ●...
  • Page 11: Front Panel

    Chapter 1 – Product Description and Specifications Front Panel The front panel displays three Signal Strength LEDs, a Carrier Detect LED, a Link Status LED, and a Power LED. Signal Strength LEDs display the internal wireless device signal level when they are on; when they flash, a failure has occurred.
  • Page 12: Specifications

    Chapter 1 – Product Description and Specifications ● 1 power supply ● 1 Quick Start Guide Notes: ● If required, your wireless provider will supply the SIM card. ● If you are mounting the unit to a flat surface, you must supply the mounting screws. Specifications MT200A2W-G Category...
  • Page 13: Mt200A2W-C1

    Chapter 1 – Product Description and Specifications UL Listed at 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above 40° C and has not been evaluated by UL for ambient greater than 40° C. “UL has evaluated this device for use in ordinary locations only.
  • Page 14 Chapter 1 – Product Description and Specifications d'autres emplacements en plein air n'a pas été évaluée par UL. La certification UL ne s'applique pas ou s'étendre à utiliser dans des véhicules ou les applications en extérieur ou dans ambiante dépasse 40 ° C.» Alimentation en option doit être UL alimentation ITE marquée LPS ou classe 2 classé...
  • Page 15: Mt200A2W-H5

    Chapter 1 – Product Description and Specifications MT200A2W-H5 Category Description Standard High Speed Packet Access (HSPA+) Band, Frequency Refer to the following Frequency Bands table for details. Data Speed HSPA+ data service of up to 21.0 Mbps HSUPA data service of up to 5.76 Mbps Data Format For serial interface -- Asynchronous, 8-n-1, fixed 115Kbps Flow Control...
  • Page 16: He910 Telit Transmission Output Power

    Chapter 1 – Product Description and Specifications Frequency Bands Mode Freq. TX (MHz) Freq. RX (MHz) Channels TX - RX offset GSM850 824.2- 848.8 869.2 - 893.8 128 - 251 45 MHz EGSM900 890.0 - 914.8 935.0 - 959.8 0 - 124 45 MHz 880.2 - 889.8 925.2 - 934.8...
  • Page 17: Power

    Chapter 1 – Product Description and Specifications Power Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into your power source when determining product load. Power draw for MT200A2W-G Input Voltage= 9.0Volts Sleep Mode Typical Maximum Peak Tx Peak Rst (Inrush) GSM850 9.26 9.25...
  • Page 18: Power Draw For The Mt200A2W-C1

    Chapter 1 – Product Description and Specifications Power Draw for the MT200A2W-C1 US CELLULAR 800 MHz Input Voltage =9V Sleep Mode Typical Maximum Peak Tx Peak Rst (Inrush) Current (A) 0.110 0.190 0.410 0.590 0.455 Watts 1.019 1.76 3.76 Input Voltage =20V Sleep Mode Typical Maximum...
  • Page 19: Ptcrb Requirements For The Antenna

    Chapter 1 – Product Description and Specifications PTCRB Requirements for the Antenna There cannot be any alteration to the authorized antenna system. The antenna system must maintain the same specifications. The antenna must be the same type, with similar in-band and out-of-band radiation patterns. FCC Requirements for the Antenna The antenna gain, including cable loss, for the radio you are incorporating into your product design must not exceed the requirements at 850 MHz and 1900 MHz as specified by the FCC grant for mobile operations and fixed...
  • Page 20: Command Connector

    Chapter 1 – Product Description and Specifications Polarization Vertical TRP/TIS Including cable loss the total radiated power (TRP) at the antenna shall be no less than +22/24.5 dBm for 850/1900 MHz respectively, and the total isotropic sensitivity (TIS) at the antenna shall be no less than -99/101.5 dBm for 850/1900 MHz respectively. Command Connector The following table explains the pin functions.
  • Page 21: Chapter 2 - Installation

    Account Activation for Wireless Devices Please refer to Multi-Tech’s Cellular Activation Web site at http://www.multitech.com/activation.go information on activating your cellular modem. On the Cellular Activation Web site, click the down arrow in Select Your Product and select the desired model of MT200A2W from the pull down listing.
  • Page 22: Optional - Attach The Modem To A Flat Surface

    Chapter 2 – Installation Connect the antenna to the ANT connector on the back of the unit and tighten by hand. : Using a wrench to tighten the antenna or tightening the antenna above 7 inch-pounds may cause WARNING the connector to spin, which can cause the solder connection between the coax and connector to fail.
  • Page 23 Chapter 1 – Product Description and Specifications MultiConnect AW User Guide...
  • Page 24: Chapter 3 - Configuring Ports

    Chapter 3 – Configuring Ports Before you start configuring your MultiConnect unit, establish a wireless network account. Then, log into your MultiConnect unit using either HyperTerminal or an equivalent terminal emulation program. Connecting to the Device The following configuration procedures use the Windows XP Operating System. Older Windows versions have similar paths to HyperTerminal.
  • Page 25: Logging In

    Chapter 3 – Configuring Ports Change the Bits per second to 115200. Click Apply and then click OK. Press ENTER. Logging In The Login screen displays. Enter the default password, admin. The Introduction Menu displays and prompts What would you like this port to do? Enter A to select Display Main Menu (Configuration options).
  • Page 26: Configuring The Port

    Chapter 3 – Configuring Ports Configuring the Port When you use a terminal emulation program to connect to your MultiConnect, it detects the unit’s configuration. The analog (PSTN) port menu defaults to a typical configuration. For the MT200A2W-G and MT200A2W-H5 use either the default GPRS or select GSM port configuration. For the MT200A2W-C1, CDMA is the only port configuration option.
  • Page 27: Gsm Cellular Port Configuration

    Chapter 3 – Configuring Ports GPRS Port Options GPRS Network Dependent Option Default Description B) Protocol TCPClient Select either TCPClient, Telnet, UDP, or PassThru C) Inbound or Outbound Outbound only No selection. D) Wireless Connection On Demand Select either On Demand or Always On. Note: If you want Always On, do not select this option until you finish making other configuration changes.
  • Page 28 Chapter 3 – Configuring Ports Enter 2 for GSM. The GSM Cellular Port menu displays. Set the port options as described in GSM Port Options. Save your configuration by entering a + at the prompt. Return to the Main Menu and wait for the cellular wireless network and the analog modem to change to a READY state.
  • Page 29: Cdma Cellular Port Configuration

    Chapter 3 – Configuring Ports CDMA Cellular Port Configuration Enter 1 for Cellular Port. CDMA is the default for the MT200A2W-C1, so the CDMA Cellular Port menu displays. Set the port options as described in CDMA Port Options. Save your configuration by entering a + at the prompt. Return to the Main Menu and wait for the cellular wireless network and the analog modem to change to a READY state.
  • Page 30: Chapter 4 - Device Configuration

    Chapter 4 – Device Configuration Introduction Menu Use Introduction Menu to configure your device, upgrade firmware within the device, or develop a script to automatically configure multiple devices. Options are: ● A) Display Main Menu (configuration options) which allows you to configure the MultiConnect. Refer to Device Configuration in this chapter.
  • Page 31: Device Configuration

    Chapter 4 – Device Configuration Device Configuration The Main Menu lists configuration and navigation options. Navigation options include exiting and refreshing the page. To select an configuration option: ● Enter the option number. To save changes and exit: ● Enter +. To exit without saving changes ●...
  • Page 32: Gprs Cellular Port Configuration

    Chapter 4 – Device Configuration GPRS Cellular Port Configuration Network Dependent Option Default Description A) GPRS or GSM GPRS The GPRS or GSM option is based on the SIM installed in the unit. 1) GPRS option requires a packet switched cellular network. 2) GSM option requires circuit switch cellular network.
  • Page 33 Chapter 4 – Device Configuration F) Remote Port Remote Port is the IP port that the remote device listens on. When you change the Remote Port, it becomes the new default port. G) Remote IP None Remote IP is the IP address of the device you are connecting to for outbound.
  • Page 34 Chapter 4 – Device Configuration an end of connection or to receive a clear indication of the end of a connection from the TCP/IP stack. DLE Mode 1 is enabled, the [ETX] characters means a request or an indication of end of connection. As a consequence, [ETX] characters that belong to the payload must be sent by the host on the serial port preceded by a DLE character.
  • Page 35: Gsm Cellular Port Configuration

    Chapter 4 – Device Configuration GSM Cellular Port Configuration Network Dependent Option Default Description A) GPRS or GSM GPRS The GPRS or GSM option is based on the SIM installed in the unit. GSM option requires a circuit switched cellular network. B) Protocol Pass Thru This option defaults to Pass Thru and there are no additional...
  • Page 36: Cdma Cellular Port Configuration

    Chapter 4 – Device Configuration CDMA Cellular Port Configuration Network Dependent Option Default Description A) CDMA CDMA (Internal) No selection B) Protocol TCPClient 1) TCPClient option is an internet protocol intended to get data from one network device to another. 2) Telnet option is a client communication.
  • Page 37: View Or Change Phone Number/Ip Conversion Table

    Chapter 4 – Device Configuration J) View or change Phone This option allows for additional connections to be added to Number/IP Conversion Table the Phone Number/ IP Conversion Table. When a dialed number matches one of those in this table, the default Remote Port and IP options are overridden during the call.
  • Page 38: Pstn Modem Settings

    Chapter 4 – Device Configuration Option Default Description Modem Initialization “ “ Allows you to enter initialization commands into the internal analog String modem. Modem Settings V34,33600 Allows you to reconfigure the internal analog modem. Select this option to change baud rate, flow control, etc. See PSTN Modem Settings. PSTN Modem Settings Use the PSTN Modem Settings menu to reconfigure analog modem.
  • Page 39: System Login

    Chapter 4 – Device Configuration Option Default Description/Options E) Flow Control RTS/CTS Options are: A) RTS/CTS B) XON/XOFF C) Disable F) Auto Modulation Options are: A) ON or B) OFF Negotiation G) Handshake Enter a value from 0 to 255 seconds. Zero disables the timer. TimeOut Timer (sec) System Login Option...
  • Page 40: Timers

    Chapter 4 – Device Configuration Timers Option Default Description A) Menu Inactivity Timer 30 (sec) Enter, in seconds, how long a menu displays with no activity. Zero disables the timer. B) No Signal Reset Timer 300 (sec) Use this timer to reset the device if it cannot find a signal strong enough to establish a wireless connection.
  • Page 41: System Reboot

    Chapter 4 – Device Configuration System Reboot To reboot the system: ● Enter Y or yes. Enable Debug To turn on debugging: ● Enter Y. MultiConnect AW User Guide...
  • Page 42: Chapter 5 - Upgrading Firmware

    Find the firmware file and double-click the file name to open the WinZip Self-Extractor. Click Browse and find the Flash Wizard folder. In a default installation, this is C:\Program Files\MultiTech Systems\Flash Wizard\. Click Unzip. You must extract the firmware file to the Flash Wizard folder.
  • Page 43: Identifying The Com Port

    Chapter 5 – Firmware Upgrade Identifying the COM port Go to Start I Control Panel and then Open Device Manager. Verify the COM port that is connected to the MT200A2W unit. In this example, it is MosChip PCI Serial Port (COM18).
  • Page 44 Chapter 5 – Firmware Upgrade Close the terminal program. Double-click the Flash Wizard icon or filename to run Flash Wizard. The Identifying Devices window displays as the Flash Wizard locates and identifies the devices connected to your system. Note: If the message ERROR: No valid devices detected displays, verify that the MultiConnect is turned on, that all cables are correctly and securely attached, and the correct COM port is being used.
  • Page 45: Restoring Parameters

    Chapter 5 – Firmware Upgrade When the flash upgrade is complete, Programming Complete appears. Click Next. The Results window appears. Click Finish to exit Flash Wizard. Restoring Parameters Your MultiConnect has been updated. You can now open your terminal program to re-set your Device Configuration.
  • Page 46: Chapter 6 - Configuration Scripts

    Chapter 6 – Configuration Scripts The following are example scripts you can use to configure a MultiConnect through a terminal program. These examples were created with Tera Term. Multi-Tech System does not support the Tera Term terminal emulator; it was used to show how a terminal emulator can be used to configure a script for the MultiConnect. This chapter includes samples for GPRS/GSM and CDMA configurations.
  • Page 47 Chapter 6 – Configuration Scripts sendln "yes" wait 'ConfigMenuScript' pause 1 ;---------------------------------------------------------------------------------------------- ; Cellular port section ;---------------------------------------------------------------------------------------------- sendln "1 A GPRS" ; Choices for the last parameter: "GPRS", "GSM" wait 'OK' pause 1 sendln "1 B TCPCLIENT" ; Choices for the last parameter: "TCPCLIENT", "TELNET", "UDP", "PASSTHRU" wait 'OK' pause 1 sendln "1 C OUTBOUND"...
  • Page 48 Chapter 6 – Configuration Scripts pause 1 ; sendln "1 L ???" ; for the last parameter: Enter the APN USERNAME for option L if applicable ; wait 'OK' ; pause 1 ; sendln "1 M ???" ; for the last parameter: Enter the APN PASSWORD for option M if applicable ;...
  • Page 49 Chapter 6 – Configuration Scripts ; pause 1 ; sendln "2 B E RTS_CTS" ; Choices for the last parameter: "RTS_CTS", "XON_XOFF", "DISABLE" ; wait 'OK' ; pause 1 ; sendln "2 B F ON" ; Choices for the last parameter: "ON", "OFF" ;...
  • Page 50: Cdma Configuration Script Example

    Chapter 6 – Configuration Scripts ;----------------------------------------------------------------------------------------------- sendln "1 D ON_DEMAND" ; Choices for the last parameter: "ON_DEMAND", "ALWAYS_ON" wait 'OK' pause 1 ;-------------------------------------------------------------- ; Save Configuration? ;-------------------------------------------------------------- sendln "SAVE" wait 'OK' pause 3 ;-------------------------------------------------------------- ; Configuration is done ;-------------------------------------------------------------- sendln "FINISH" CDMA Configuration Script Example TaraTerm Script ;Configuration Script for MT100A2W (CDMA) device...
  • Page 51 Chapter 6 – Configuration Scripts pause 1 sendln "C" wait 'Are you sure you want to start the configuration script?' wait 'Enter (yes/no) => ' sendln "yes" wait 'ConfigMenuScript' pause 1 ;---------------------------------------------------------------------------------------------- ; Cellular port section ;---------------------------------------------------------------------------------------------- sendln "1 B TCPCLIENT" ;...
  • Page 52 Chapter 6 – Configuration Scripts ; wait 'OK' ; "12000", "9600", "4800", "2400", "2200", "1200", "300" ; sendln "2 B B V34" ; Choices for the last parameter: "V92", V90", "V34", "V32BIS", "V32", ; wait 'OK' ; "V22BIS", "V22", "BELL212A", "BELL103" ;...
  • Page 53 Chapter 6 – Configuration Scripts ; wait 'OK' ; sendln "5 E ?????" ; Choice for the last parameter: Enter the SMTP server ; wait 'OK' ; sendln "5 F ?????" ; Choice for the last parameter: Enter the SMTP domain ;...
  • Page 54: Chapter 7 - Troubleshooting

    Chapter 7 – Troubleshooting Flashing Signal Strength LEDs Flashing signal strength LEDs indicate a failure condition has occurred. ● Low Flashing LED – Physical connection failed ● Medium Flashing LED – Analog line has returned to on-hook ● High Flashing LED – PPP user interrupt error ●...
  • Page 55: Appendix A - Regulatory Compliance

    Council Directive 2014/53/EU on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. Multitech declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The declaration of conformity may be requested at https://support.multitech.com.
  • Page 56: Industry Canada

    Appendix A – Regulatory Compliance Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur. This device complies with Industry Canada RSS Appliance radio exempt from licensing. The operation is permitted for the following two conditions: the device may not cause harmful interference, and the user of the device must accept any interference suffered, even if the interference is likely to...
  • Page 57: Reach Statement

    Appendix B – Environmental Information REACH Statement Registration of Substances After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view Multi-Tech Systems, Inc. products would be considered as “articles”.
  • Page 58: Restriction Of The Use Of Hazardous Substances (Rohs)

    Appendix B – Environmental Information Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc. Certificate of Compliance 2011/65/EU Multi-Tech Systems confirms that its embedded products comply with the chemical concentration limitations set forth in the directive 2011/65/EU of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS) These Multi-Tech products do not contain the following banned chemicals ●...
  • Page 59: Information On Hs/Ts Substances According To Chinese Standards

    Appendix B – Environmental Information Information on HS/TS Substances According to Chinese Standards In accordance with China’s Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.
  • Page 60: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    Appendix B – Environmental Information Information on HS/TS Substances According to Chinese Standards (in Chinese) 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准-中华人民共和国《电子信息产品污 染控制管理办法》(第 39 号),也称作中国 RoHS,下表列出了 Multi-Tech Systems, Inc. 产品中可能含有的 有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害/有毒物质/元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚...

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