Multitech MultiConnect AW User Manual

Analog-to-wireless converter
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MultiConnect™ AW
Analog-to-Wireless Converter
User Guide

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Summary of Contents for Multitech MultiConnect AW

  • Page 1 MultiConnect™ AW Analog-to-Wireless Converter User Guide...
  • Page 2: Revision History

    Multi-Tech products directly to our technical support team. Get answers to your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and much more. To create an account and submit a Support Case on the Portal, visit support.multitech.com. Online Web Portal https://support.multitech.com Knowledge Base and Support Services www.multitech.com/support.go...
  • Page 3: Table Of Contents

    Optional – Attach the Modem to a Flat Surface ................16 Chapter 3 – Initial MultiConnect Configuration ................. 17 Adding a Connection through HyperTerminal ................17 Logging in ..........................18 Configuring Cellular Ports ......................19 Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 4 Waste Electrical and Electronic Equipment (WEEE) Statement ............. 54 WEEE Directive ..........................54 Instructions for Disposal of WEEE by Users in the European Union ..........54 Restriction of the Use of Hazardous Substances (RoHS) ............... 55 Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 5 Information on HS/TS Substances According to Chinese Standards ..........56 Information on HS/TS Substances According to Chinese Standards (in Chinese) ......57 依照中国标准的有毒有害物质信息 .................... 57 Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 6: Chapter 1 - Product Description And Specifications

    By emulating the traditional dial-up PSTN network and using a cellular modem, the MultiConnect AW converter gives new life to devices currently using traditional analog dial-up communications. The MultiConnect AW model (MT100A2W-G) with its internal GPRS or GSM cellular modem allows connection to the cellular packet data network (GPRS) or the circuit switched data network (GSM).
  • Page 7: Safety

    Based on current research, cellular devices do not pose a significant health problem for most pacemaker wearers. However, people with pacemakers may want to take simple precautions to be sure that their device doesn't cause a problem. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 8: Wireless Device Maintenance

    Three Signal strength LEDs display the signal strength level of the internal wireless connection on the MT100A2W-G model. ● The SIM door on the right side provides access to the SIM card holder for the MT100A2W-G model. MT100A2W-G MT100A2W Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 9: Leds

    1 antenna ● 1 RS232 cable ● 1 power supply ● 1 Quick Start Guide Notes: You must supply mounting screws. Your wireless provider will supply the SIM card for the MT100A2W-G model. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 10: Interfaces

    7” W x 1.24”H x 2.79”D .78lbs 17.78cmW x 3.15cmH x 7.07cmD 0.320Kg Operating Temperature** -40° C to +60° C UL listed @ +40° C Storage Temperature -40° C to +85° C Humidity Relative humidity 20% to 90% noncondensing Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 11 UL. UL Certification does not apply or extend to use in vehicles or outdoor applications or in ambient above 40° C.” Optional power must be UL Listed ITE power supply marked LPS or Class 2 rated 9-32Vdc, 1.44 – 0.4A Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 12: Mt100A2W

    UL. UL Certification does not apply or extend to use in vehicles or outdoor applications or in ambient above 40° C.” Optional power must be UL Listed ITE power supply marked LPS or Class 2 rated 9-32Vdc, 1.44 – 0.4A Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 13: Rf Specifications - Mt100A2W-G Only

    7.0 dBi at 1900 MHz / 1.4 dBi at 850 MHz for fixed mounted operations, as defined in 2.1091 and 1.1307 of the rules for satisfying RF exposure compliance. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 14: Command Connector

    Modem Connector External Power (DE-9 - Male) Signal IN/OUT Pin 1 Pin 2 TX Pin 3 RX Pin 4 Pin 5 GND Pin 6 DTR Pin 7 CTS Pin 8 RTS Pin 9 Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 15: Chapter 2 - Activation And Installation

    PC. For the MT100A2W model, connect an RS232 cable, male connector, to the MODEM connector on the back of the unit. Connect the other end of the cable to your external wireless modem. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 16: Optional - Attach The Modem To A Flat Surface

    Optional – Attach the Modem to a Flat Surface The modem can be panel mounted with screws spaced according to the measurement shown. Note: Use either #4 or #6 pan head screws for all four mount locations. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 17: Chapter 3 - Initial Multiconnect Configuration

    Click OK. The Connect To screen displays with the Country/region, Area code, and phone number windows blanked out. Select the COM port for the MultiConnect from the Connect using drop down list and click OK. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 18: Logging In

    Select 115200 from the Bits per second drop down list. Click Apply and then OK. Press ENTER. Logging in The HyperTerminal login window displays after you complete the previous steps. Enter admin as the default password. The Introduction Menu displays. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 19: Configuring Cellular Ports

    ● The Analog (PSTN) Port defaults to a typical configuration. ● Use configuration options 3) System Login to 7) System Reboot to further refine MultiConnect AW operation. For details, see Chapter 4. When you select A) Display Configuration in response to “What would you like this port to do,” the Device Configuration menu displays.
  • Page 20: Gprs Cellular Network Configuration

    The Local Port is for inbound communications F) Remote Port TCP/IP port that remote device is listening on. G) Remote IP None IP address of remote device on the network you are connecting to. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 21: Gsm Cellular Network Configuration

    Leave the default value. K) Wireless Band Select an option based on the region you are setting up the unit for. 0) dual-band 850/1900 MHz (for North America) 1) dual-band 900/1800 MHz (for Europe) Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 22: Cdma Cellular Network Configuration

    TCP/IP port that remote device is listening on. G) Remote IP None IP address of remote device on the network you are connecting to. Type + next to Enter option to modify => and press ENTER to save your configuration. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 23 Return to the Device Configuration menu and wait for the cellular wireless network and the analog modem to change to a READY state. The Current Settings will change to: (WIRELESS_READY) (ANALOG_READY). This completes the initial CDMA configuration. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 24: Chapter 4 - Device Configuration

    Enter option to modify => _ at the bottom of the window and press ENTER. Device Configuration Menu set for a GPRS device. For a GSM device, Current Settings would show GSM. For a CDMA device, Current Settings would show CDMA. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 25 When the signal quality is at or below this threshold, calls/sessions will not be originated. Enter t or T, then enter a lower signal strength threshold from 1 to 31. Press ESC to abort. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 26: Gprs Cellular Port Configuration

    1) TCP Client is an internet protocol intended to get data from one network device to another. 2) Telnet is a client communication. 3) UDP is a connectionless protocol in that UDP makes no provision for acknowledgement of packets received. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 27 1) On-Demand initiates the wireless connection when a request made. 2) Always On is always connected to the cellular network. ATTENTION: If Always On is desired, wait until you have made all your other configuration changes before selecting this setting. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 28 * The Access Point Name (APN) is a server name that your network provider sets up for your account. Your provider will provide you with APN information. Well-known APNs include: ● AT&T; PROXY, INTERNET, or PUBLIC ● T-Mobile; INTERNET2, VOICESSTREAM.COM, INTERNET2, or WAP.VOICESTREAM.COM ● Rogers Wireless of Canada; INTERNET.COM Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 29 Enter t or T, then enter a lower signal strength threshold from 1 to 31. Press ESC to abort. Z) Enter Wireless Modem Select this to open the command port on the wireless Command Mode modem to enter AT commands. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 30: Gsm Cellular Port Configuration

    Note: After 3 unsuccessful attempts to enter the PIN, the PUK (Personal Unblocking Key) will be required. Z) Enter Wireless Modem Select this to open the command port on the wireless modem Command Mode to enter AT commands. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 31: Cdma Cellular Port Configuration

    Local Port is the port that the MultiConnect listens on for inbound traffic. F) Remote Port Remote Port is the IP port that the remote device listens on. If you change the Remote Port, it becomes the new default port. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 32: View Or Change Phone Number/Ip Conversion Table

    Type the Server IP address for your cellular network and press ENTER. When you press ENTER, the entry is saved to the Phone number/IP Conversion Table. You do not have to press + to save your changes. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 33: Analog (Pstn) Port Configuration

    Analog modem modulation options are: A) V92 B) V90 C) V34 D) V32bis E) V32 F) V22bis G) V22 H) BELL212A I) BELL103 V.42/MNP Error correction options are: A) V.42/MNP B) V.42 Only C) Error Correction C) MNP Only D) Direct Mode E) NoECM Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 34: System Login

    Select this option to require a login to the MultiConnect before gaining access to the device. C) Change Password Select this option to change the MultiConnect password. The default password is admin. All lowercase letters. Timers Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 35: Setup Email

    H) Sender’s Address This shows where the email came from. I) Recipient’s Address This is the IP address where the email is being sent. If there is no recipient address, the email service is disabled. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 36: Reset Parameters To Default

    Enter yes or y to confirm the reboot. Enter no or n to cancel. Enable Debug Option Description Would you like to turn debug on (y/n)? Enter yes or y to turn on debugging. Enter no or n to cancel. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 37: Chapter 5 - Firmware Upgrade

    Choose your Product drop down list. Click Software. Click the Flash Wizard link and run the installation program. Find the firmware file and double-click the file name open the WinZip Self-Extractor. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 38: Identify The Com Port

    Chapter 5 – Firmware Upgrade Click Browse and find the Flash Wizard folder. In a default installation, this is C:\Program Files\MultiTech Systems\Flash Wizard\. Click Unzip. You must extract the firmware file to the Flash Wizard folder. Identify the COM Port These steps are based on the Windows XP operating system.
  • Page 39 Click to highlight model and click Next. Click the port to be upgraded from the Port list and click Next. The Progress dialog box appears, showing a status bar that indicates the progress of the upgrade. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 40: Restore Your Parameters

    When the flash upgrade is complete, Programming Complete appears. Click Next. The Results window appears. Click Finish to exit Flash Wizard. Restore Your Parameters Your MultiConnect has been updated. You can now open your terminal program to re-set your Device Configuration. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 41: Chapter 6 - Configuration Scripts

    = 0 pause 2 sendln "admin" ;Login password :HANDSHAKE ;-------------------------------------------------------------- ; Handshake section ;-------------------------------------------------------------- pause 1 sendln "C" wait 'Are you sure you want to start the configuration script?' wait 'Enter (yes/no) => ' Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 42 ; for the last parameter: Enter the APN PASSWORD for option M if applicable ; wait 'OK' sendln "1 N wap.cingular" ; last parameter: Enter the APN SERVER for option N if applicable wait 'OK' Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 43 ; Changing System Login Password - In most cases, this section can be commented out ;---------------------------------------------------------------------------------------------- ; sendln "3 C ????? ?????" ; Choices for the last 2 parameters: old password, new password Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 44 ; Choices for the last parameter: "Y", "N" ; wait 'OK' ;----------------------------------------------------------------------------------------------- ; Wireless Connection - save this option for last because if "Always On" is selected because the ; system will start the connection right away! ;----------------------------------------------------------------------------------------------- Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 45: Gsm Configuration Script Example

    'Please enter password to login =>' 'Enter selection =>' if result=1 goto LOGIN pause 1 sendln "" goto HANDSHAKE :LOGIN timeout = 0 pause 2 sendln "admin" ; Login password pause 1 :HANDSHAKE ;-------------------------------------------------------------- Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 46 ; sendln "2 B F ON" ; Choices for the last parameter: "ON", "OFF" ; wait 'OK' ; sendln "2 B G 90" ; Last parameter: Enter the Analog modem handshake timeOut in seconds ; wait 'OK' Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 47 ; Choice for the last parameter: Enter the SMTP sender's address ; wait 'OK' ; sendln "5 I ?????" ; Choice for the last parameter: Enter the SMTP recipient's address ; wait 'OK' Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 48: Cdma Configuration Script Example

    = 1 wait 'Please enter password to login =>' 'Enter selection =>' if result=1 goto LOGIN pause 1 sendln "" goto HANDSHAKE :LOGIN timeout = 0 pause 2 sendln "admin" ; Login password :HANDSHAKE Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 49 ; The last 3 parameters are: portnum phonenum IP wait 'OK' ;********************************************************************************************* ; sendln "1 R 90" ; last parameter: Enter the radio handshake TimeOut in sec for option R ; wait 'OK' Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 50 ; wait 'OK' ;---------------------------------------------------------------------------------------------- ; Email section - In most cases, this section can be commented out ;---------------------------------------------------------------------------------------------- ; sendln "5 A ?????" ; Choice for the last parameter: Enter the SMTP username Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 51 ; will start the connection right away! ;------------------------------------------------------------------------------------------------------ sendln "1 D ON_DEMAND" ; Choices for the last parameter: "ON_DEMAND", "ALWAYS_ON" wait 'OK' ;-------------------------------------------------------------- ; Save Configuration? ;-------------------------------------------------------------- sendln "SAVE" wait 'OK' ;-------------------------------------------------------------- ; Configuration is done ;-------------------------------------------------------------- sendln "FINISH" Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 52: Appendix A - Regulatory Information

    Also note that some software packages may have features or lack restrictions that may cause the modem to become non-compliant. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 53: Industry Canada

    This data is controlled as a part of a formal quality system and will be made available upon request. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 54: Waste Electrical And Electronic Equipment (Weee) Statement

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. July, 2005 Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 55: Restriction Of The Use Of Hazardous Substances (Rohs)

    Lead usage in some components is exempted by the following RoHS annex, therefore higher lead concentration would be found in some modules (>1000 PPM); –Resistors containing lead in a glass or ceramic matrix compound. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 56 Represents that the concentration of such hazardous/toxic substance in all the units of homogeneous material of such component is higher than the SJ/Txxx-2006 Requirements for Concentration Limits. Represents that no such substances are used or that the concentration is within the aforementioned limits. Multi-Tech Systems, Inc. MultiConnect AW User Guide...
  • Page 57 汞 镉 六价铬 多溴联苯 多溴二苯醚 (CR6+) (PB) (Hg) (CD) (PBB) (PBDE) 印刷电路板 电阻器 电容器 铁氧体磁环 继电器/光学部件 二极管/晶体管 振荡器和晶振 调节器 电压传感器 变压器 扬声器 连接器 螺丝、螺母以及其它五金件 交流-直流电源 软件/文档 CD 手册和纸页 底盘 表示所有使用类似材料的设备中有害/有毒物质的含量水平高于 SJ/Txxx-2006 限量要求。 表示不含该物质或者该物质的含量水平在上述限量要求之内。 Multi-Tech Systems, Inc. MultiConnect AW User Guide...

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