Samsung Refrigerator User Manual page 50

Troubleshooting
PROBLEM
The refrigerator
does not work at
all or it does not
chill suffi ciently.
The food in the
fridge is frozen.
You hear unusual
noise or sounds.
The cabinet-door
sealing area of the
appliance is hot
and condensation
is occurring.
The Ice Maker is
not producing ice.
You can hear water
bubbling in the
refrigerator.
DA68-03013A-03.indb 50 DA68-03013A-03.indb 50
SOLUTION
• Check if the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the
freezer or fridge inner temperature. If it is, set the freezer or fridge to a
colder temperature.
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation?
• Check if the set temperature on the digital display is too low.
• Try setting the refrigerator to a warmer temperature.
• Is the temperature too low? Set the refrigerator warmer.
• Did you store food with a high moisture content in the coldest part of the
refrigerator? Try moving those items to the other shelves in the fridge instead
of keeping them in the colder areas or bins.
• Check if the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.
• Was anything dropped behind or under the refrigerator?
• If you hear a "ticking" sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to
temperature changes in the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator,
this is normal. The sound is caused by the compressor operating at high
capacity.
• Some heat is normal as anti-condensators are installed in the vertical
hinged section of the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the
door open for a long time.
• Did you wait for 12 hours after installing the water supply line before
making ice?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Is the freezer temperature too warm? Try setting the freezer temperature
lower.
• This is normal. The bubbling comes from refrigerant circulating through the
refrigerator.
English - 50
2014. 2. 25. 2014. 2. 25. 4:05 4:05