Troubleshooting - AcuRite 00821SBDI Instruction Manual

Troubleshooting

Problem
No outdoor sensor
reception
no bars
Outdoor
temperature
is flashing or
showing dashes
Inaccurate
temperature
or humidity
Inaccurate forecast
Display screen
not working
If your AcuRite product does not operate properly after trying
the troubleshooting steps, visit www.AcuRite.com or call
(877) 221-1252 for assistance.
If the wireless signal indicator shows no bars:
• Relocate the display unit and/or the outdoor sensor.
The units must be within 165 ft (50 m) of each other.
• Make sure both units are placed at least 3 feet
(.9 m) away from electronics that may interfere with
the wireless communication (such as TVs, microwaves,
computers, etc).
• Use standard alkaline batteries (or lithium batteries in
sensor when temperature is below -4ºF/-20ºC). Do not
use heavy duty or rechargeable batteries. NOTE: It
may take up to 20 minutes for display unit and sensor
to synchronize after batteries are replaced.
Flashing of the outdoor temperature is generally an
indication of wireless interference.
1. Bring both the sensor and display unit indoors and
remove at least one battery from each.
2. Reinstall the battery in the outdoor sensor.
3. Reinstall the battery in the display unit.
4. Let the units sit within a couple feet of each other for
about 20 minutes to gain a strong connection.
• Make sure both the display unit and sensor are placed
out of direct sunlight and away from any heat sources
or vents (see page 6).
• Make sure both units are positioned away from
moisture sources (see page 6).
• The Weather Forecast icon predicts conditions for the
next 12 to 24 hours, not current conditions.
• Has Learning Mode icon disappeared from the
display unit? Learning Mode must complete before
forecast and pressure will be accurate.
• Allow unit to run continuously for 33 days. Battery
removal or resetting the display unit will restart
Learning Mode. After 14 days, forecast should be
fairly accurate, however Learning Mode calibrates for
a total of 33 days.
• Check that the batteries are installed correctly.
Batteries may need to be replaced.
8
Possible Solution