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Graphic Products DuraLabel 4000 User Manual

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DuraLabel
Graphic Products, Inc.
1-800-788-5572
www.DuraLabel.com
www.GraphicProducts.com
info
GraphicProducts.com
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User's Guide
4000
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  • Page 1 DuraLabel 4000 ® User’s Guide Graphic Products, Inc. 1-800-788-5572 www.DuraLabel.com www.GraphicProducts.com info GraphicProducts.com E-mail:...
  • Page 2 Graphic Products, Inc. PO Box 4030, Beaverton, OR 97076-4030 web site: www.GraphicProducts.com | email: info GraphicProducts.com phone: 1-800-788-5572...

  • Page 3: Table Of Contents

    INTRODUCTION Welcome... and congratulations on the purchase of your new DuraLabel® 4000 Thermal Transfer Printer! This guide is provided to get you printing as quickly as possible. In this guide, you'll fi nd information on setting up your printer, confi guring your software and creating custom labels.

  • Page 4: Warranty

    WARRANTY The DuraLabel 4000 by Graphic Products is warranted to be free from defects in materials or workmanship for a period of two years from the date of purchase, with the following exception: The DuraLabel 4000 print head is warranted to be free from defects in materials and workmanship for a period of one year from the date of purchase.

  • Page 5: Fcc Compliance

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 7: Getting Started

    Memory– 128 MB RAM Additional Requirements– IT administrative privileges Supplies The ribbon and various print media for the DuraLabel 4000 have been optimized for compatibility and print quality. Only authorized supplies from Graphic Products will print correctly in the DuraLabel 4000.

  • Page 8: Load Printer

    LOAD PRINTER Printer Inside Parts 1. Label Supply Spindle (outlined) 1a. Supply Shaft 1b. Label Stop Plates (2) 1c. Label Mount Slots (2) 2. LED Light 3. Ribbon Observing Window 4. Ribbon Rewind Wheel 5. Print Carriage (outlined) 6. Locking Levers 7.

  • Page 9: Supplies

    Always turn OFF the power fi rst! Always wait at least 5 seconds before turning the power back ON. The ribbon and various printer media for the DuraLabel 4000 are optimized for compatibility and print quality. Only authorized supplies from Graphic Products will print correctly in the DuraLabel 4000.
  • Page 10 4. Press the locking levers inward, and lift up the print carriage. Press locking levers inward Print carriage in up position 4. Feed the end of the label supply under the print carriage and through the manual cutter module, leaving an inch or two of label supply visible outside of the printer.

  • Page 11: Printer Ribbon Parts

    Printer Ribbon Parts 1. Printer Cover 2. Ribbon Rewind Core 3. Ribbon Observing Window 4. Ribbon Rewind Wheel 5. Ribbon Rewind Holders (A & B) 6. Locking Levers 7. Print Carriage (outlined) 8. Locking Levers 9. Ribbon Wheels (3) 10. Ribbon 11.

  • Page 12: Load Ribbon

    Load Ribbon IMPORTANT! Always turn OFF the power fi rst before loading supplies! Always wait at least 5 seconds before turning ON the power. 1. With the printer cover open, install one end of the ribbon rewind core onto ribbon rewind holder ( ), located inside right.
  • Page 13 4. Extend the ribbon back over the “top” of the print carriage and, using a small piece of tape, adhere the ribbon onto the ribbon rewind core. Ribbon supply taped to rewind core 5. Rotate the center ribbon rewind wheel clockwise; toward the back of the printer to make the ribbon tight and smooth.

  • Page 14: Install Driver

    Connect the power supply from the DuraLabel 4000 to an electrical outlet. Connect the USB cable from the DuraLabel 4000 to your PC. Power ON the DuraLabel 4000. A “Found New Hardware” window may appear. If so, select No, not this time then click Next.
  • Page 15 A window may appear showing the progress of searching for the fi les. If a hardware installation window appears, click Continue Anyway. A screen may appear showing the progress of copying the fi les. Click Finish to Completing the Found New Hardware Wizard. -13-...

  • Page 16: Manual Install Instructions

    Connect the power supply from the DuraLabel 4000 to an electrical outlet. Connect the USB cable from the DuraLabel 4000 to your PC. Power ON the DuraLabel 4000. To begin, click Manual Driver Install at the bottom right corner of your DuraLabel 4000 setup screen.
  • Page 17 "Automatically detect and install my Plug and Play printer" is checked. Check Use the following port, and select USB001 (Virtual printer port for USB) and click Next. (This step may automatically be skipped.) Select Graphic Products DuraLabel 4000 and click Have Disk..-15-...
  • Page 18 Select C:\DL4000 and click OK. Select Keep existing driver (recommended) and click Next. Keep existing printer name as Graphic Products DuraLabel 4000 and select Yes if you wish for it to be set as your default printer, then click Next.
  • Page 19 Select No to “Do you want to print a test page”, then click Next. A window will appear regarding Completing the DuraLabel 4000 Driver Setup. Make sure your settings are correct, click Back to change settings or click Finish if settings are correct.

  • Page 20: Driver Settings

    >> Printers. This will bring up the Printers folder. Right-click on the DuraLabel 4000, and select Printing Preferences from the drop- down menu. This will bring up the DuraLabel 4000 Printing Preferences. Click on the Page Setup tab. Select either Landscape or Portrait to match the orientation of the label document.

  • Page 21: Continuous Vinyl Printing Instructions

    Continuous Vinyl Printing Instructions To set the cutter, select the Stock tab. Set the Media Settings “Type” to Continuous. In order for the automatic cutter to cut after each label, under Media Handling “Post-Print Action,” select Cut, and next to “Occurrence” select After Every Page (these settings may be adjusted later to your specifi...

  • Page 22: Black Mark Label Instructions

    Black Mark Label Instructions Black Mark Label Calibration In order to print labels with black marks, the label stock needs to be calibrated. To do so, with the printer power OFF, hold the FEED/STATUS button down while turning ON the printer. The feed/ status button will blink green twice, switch to solid red, then begin to blink red.

  • Page 23: Adjust Print Speed

    Adjust Print Speed Print Speed is adjustable from 1.0" to 3.0"/sec. Choose the print speed from the Option tab by clicking on the arrow to the right of the “Print Speed” box. Adjust Darkness Darkness is adjusted from 0 to 19 in increments of 1.

  • Page 24: Label Creation

    With the DuraLabel 4000 you will be able to use the software which you are most familiar with and get the most out of an investment you've already made.

  • Page 25: Use Templates

    Use Templates We have provided a variety of templates on the DuraLabel 4000 to help you print labels in no time. To get to these templates, you should install from the start-up screen on your Installation CD. This should only take a minute or two.

  • Page 26: Change Automatic Cutter Settings

    You can change the automatic cutter settings without going back into the printer driver. Go to File >> Print, then click on the Properties button next to DuraLabel 4000. Choose the Stock tab. A new dialog will open which allows you to change the cutter options.

  • Page 27: Change Page Setup

    Change Page Setup Click on the File menu, then the Page Setup selection. Now click the Margins tab. Set all of your margins and edges to 0. This will allow you to print on the entire area of your tape. Set the orientation to desired layout. Depending on your operating system, the orientation may be on another “tab”.

  • Page 28: Orientation

    Landscape. x = width of Tape Supply loaded in the DuraLabel 4000 Click OK to apply your changes. With your document properties set correctly you’re ready to move on to label design!

  • Page 29: Label Design

    LABEL DESIGN Text Working with text for label design is only slightly different from working with text in a normal document. In a document, text can be treated as a whole: formatting, layout and design can be universal. With a label, each section of text is easier to format if handled separately and allows for complete customizing.
  • Page 30 Format the text inside the box to any size and style, then position the box for the desired layout. Initially, the text box will have a border around it. To get rid of the border, double-click the text box. When you do this, the Format Text Box dialog will appear.

  • Page 31: Graphics

    Black and white will give you the best contrast, and the best printing output. Actual print color depends on the ribbon and vinyl loaded in the DuraLabel 4000 and is unaffected by the colors shown on your computer screen. Images To insert a picture into a Word Document, fi...
  • Page 32 Images should be formatted so that your printing output matches the capabilities of the printer. The DuraLabel 4000 is designed for label creation, and has a monochromatic output (meaning it can only print one color at a time.) With Word it is easy to make your images print in monochrome.

  • Page 33: Symbols

    For your convenience, we've included more than 650 ready-to-use symbols, divided by category, on your DuraLabel 4000 CD. Just choose a symbol, insert it into your document, then print a visually appealing and informative label or sign. To view or print a list of all of the included symbols, browse to the Symbols folder on the CD.
  • Page 34 NOTE: To Install the Symbols, insert the DuraLabel 4000 CD into your CD drive. When the startup screen appears, simply click the “Install Templates and Symbols” button, follow the on screen directions, and they will be automatically installed on your Desktop in the DL4000 Templates and Symbols folder.

  • Page 35: Barcodes

    Barcodes The barcode program we have included easily displays and prints barcodes from your Windows based word processing program. Install the dBest Barcode Package from the CD. When the CD startup screen appears upon inserting the CD in the CD drive, simply click on Install dBest Barcode Package and follow the on-screen instructions.
  • Page 36 If you do not see the dBest Barcodes Toolbar, you need to run the toolbar as a macro. Refer to the following: 1. Go to the top menu bar in MS Word. Select Tools >> Macro >>Macros. 2. A window will appear with a list Macros in: All Active Templates & Documents. 3.

  • Page 37: Sequencing

    Sequencing How to do Number Sequencing using Word and Excel. Sequencing is most commonly used to increment a numeric value to be used in labels for wire wrapping. You can use of an Excel spreadsheet template as well as a Word template (included on your installation CD): 1.
  • Page 38 Now that you have the desired label size, its time to add the text to it. Keeping Word open, browse to the provided Excel template Number Sequence.xls This is a predefi ned template with the formula already in place to increment a numeric value by one.
  • Page 39 Fig. 4 4. Now that you have the correct size matching your label, change the value in the first cell (column A, row 1) and enter any static text you want. Leave it blank for none. In the next cell (column B, row 1) enter the number you would like to incre- ment.
  • Page 40 Once you’re satisfied with the amount of increments and cell span, its time to copy this into your Word template. Go back to the Word document that you previously created. !!Remember!! The page layout of the Word template must match the cell size you specified in your Excel template.

  • Page 41: Import From Excel

    Import from Excel How to transfer Excel spreadsheet information into a Word label NOTE: These instructions are for users of Windows 2000. If you are using Windows XP, please fol- low the directions on page 35. A. Merging One Column from a Spreadsheet to a Label: 1.
  • Page 42 5. Click on column header A, right-click the mouse and select Copy. 6. Toggle Alt-Tab over to the Word document and find the Edit button on the Windows Tool Bar (top left of screen) and then click and select Paste Special. 7.
  • Page 43 3. On the toolbar on top of Word, click on Insert, then click Text box. 4. Use the cross hair cursor. Click in the field of the document, a text box will appear. 5. Resize the text box to your preference. (See below) 6.
  • Page 44 9. In the long horizontal box below, “MERGEFIELD” will appear. 10. Put a space after “MERGEFIELD” then type in the column heading from your Excel document that you will want to merge into the label (i.e., “Input”) 11. It will then look like this: “MERGEFIELD Input”. (See below) 12.
  • Page 45 20. On the next box you see, “ENTIRE WORKBOOK” will be blue highlighted. Click OK. 21. You will then see a pop up box with a question mark. Click OK. 22. On your Word document, click on Tools, then Mail merge. 23.

  • Page 46: Printer Settings

    PRINTER SETTINGS FEED Key After pressing the FEED key, the printer will feed the media (according to media type) to the specifi ed stop position. When printing with continuous vinyl, pressing the FEED key will feed the vinyl out to a certain length. When printing with die-cut labels, the printer will feed one label each time the FEED key is pressed.

  • Page 47: Cleaning & General Maintenance

    CLEANING & GENERAL MAINTENANCE Cleaning the Print Head, Adjusting the Print Head, Cleaning the Cutter Modules and Cleaning the Platen Roller IMPORTANT! Always turn the printer OFF before cleaning, performing maintenance, or loading supplies. Always wait at least 5 seconds before turning ON the power. Basic cleaning of the print head, cutter and platen roller will prolong the life of the printer and allow crisp, clear labels and signs with every print.

  • Page 48: Clean Manual Cutter Module

    Clean Manual Cutter Module 1. Turn the printer power OFF. 2. Remove the screws on both sides of the manual cutter module. 3. Unplug the sensor connector and remove the cutter module. 4. Open a cleaning swab, and place the swab between your index fi...

  • Page 49: Clean Electronic Guillotine Cutter Module

    Clean Electronic Guillotine Cutter Module 1. Turn the printer power OFF. 2. Unscrew the cover screws on both sides of the module and remove the plastic cover. 3. Run a cleaning swab back and forth several times across the upper and lower blades of the cutter.

  • Page 50: Clean Platen Roller (Dl4000 With Manual Cutter Module)

    Clean Platen Roller Clean Platen Roller (DL4000 with a manual cutter module) 1. Turn the printer power OFF. 2. Remove the screws (2) from both sides of the manual cutter module. 3. Open the printer cover by pressing the cover open buttons located on each side of the printer cover, and then press the locking levers inward to lift up the print mechanism.

  • Page 51: Clean Platen Roller (Dl4000 With Electric Guillotine Cutter Module)

    Clean Platen Roller (DL4000 with an electronic guillotine cutter mod- ule) 1. Turn the printer power OFF. 2. Open the printer cover by pressing the cover open buttons located on each side of the printer cover, and then press the locking levers inward to lift up the print mechanism.

  • Page 52: Troubleshooting

    TROUBLESHOOTING When an error occurs during the printing process, different LED light messages are displayed. Users can diagnose the printer error according to the LED light message. The following table shows LED light messages, their associated printer errors and solutions to each error. Quickly blinking Slowly blinking Steady...
  • Page 53 LED Light Error Solution Memory is full; Delete unnecessary data in the printer will print out memory. “Memory full”. Can’t fi nd the fi le; Use “~X4” command to print printer will print out out all the fi les, and then check Memory “Filename cannot whether the fi...
  • Page 54 •Wait at least 1 minute, then connect cable, turn printer not print label. ON and send print job again. •If that doesn't fi x problem, reboot the computer. Please call Graphic Products at 1-800-788-5572 if you need further assistance with your DuraLabel 4000 thermal transfer printer. -52-...

  • Page 55: Specifications

    SPECIFICATIONS Printer ▪ Type: Thermal Transfer / Direct Thermal ▪ Print Speed: 2 in. per second ▪ Resolution: 203 dpi ▪ Max. Print Width: 4.25 in. ▪ Max. Print Length: 68 in. Indicators & Buttons ▪ Indicators: POWER (Green = Standby Mode; Orange = Error; Red = Auto Sensing Mode) ▪...
  • Page 56 P.O. Box 4030 1-800-788-5572 www.DuraLabel.com Beaverton, OR 97076 ©2010 Graphic Products, Inc. All Rights Reserved v. 1.0 - 5/11/10...

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