Faq & Answers - Zte MF626 User Manual

When you meet the following problems in service, please refer to the following answers to solve it. If
the problems still exist, please contact with your suppliers.
Problem
Description
The system can not run
the installation program
automatically.
After the full installation,
the system doesn't install
the driver program
properly.
After the modem is
plugged in, the UI
program doesn't run
automatically.
After restarted the
computer, there is no
signal.
When the USB Modem
has been plugged in,
computer cannot find
the visual disc of the
USB Modem.
Message sent failed.
Possible Causes
The system configuration is not suitable for
the auto run.
The system configuration is not suitable for
the auto run.
The system configuration is not proper.
1. The position of the USB Modem inner
antenna is unfitting.
2. You are in the place where no GSM/
GPRS/WCDMA/HSDPA
network covered , such as underground
parking lot, tunnel etc.
1. The installation programs of the USB
Modem haven't been installed properly.
2. The modem isn't inserted well.
3. The SIM card isn't inserted well, such as
inserted in reverse.
1. The SMS center number isn't correct.
2. The network is busy and other reasons.
4
FAQ & Answers
Problem Solving
Open the visual disc of the modem program
and start the autorun.exe.
Please install the driver program manually.
The driver program can be found in the
installation address: C:\Program Files\
SMART BRO\drivers
Please open the UI program manually. You
can find it in the Windows Quick start menu
or the shortcut on the desktop.
1. Adjust the angle and position of the USB
Modem.
2. Change to the places where there is good
signal.
1. Run the installation program first, then
insert the modem. If you use the WinXP
operating system, install the drivers
according to the Windows indication
information to operate.
2. Restart the computer, or insert the modem
again.
3. Insert the SIM card correctly again. Make
sure the metal contact side should be
inserted inside
1. After consulted with service provider,
configure the right number in Message
settings.
2. Try later.