LG MFL37933593 Owner's Manual page 38

38
TROUBLESHOOTING
Problem
Food is freezing
in the refrigerator
compartment.
Frost or ice crystals form
on frozen food (outside
of package).
Refrigerator or Freezer
section is too cold.
Frost or ice crystals on
frozen food (inside of
sealed package).
Icemaker is not making
enough ice.
Possible Causes
Food with high water content was placed
near an air vent.
Refrigerator temperature control is set
incorrectly.
Refrigerator is installed in a cold location.
Door is opened frequently or for long periods
of time.
Door is not closing properly.
Incorrect temperature control settings.
Condensation from food with a high water
content has frozen inside of the food
package.
Food has been left in the freezer for a long
period of time.
Demand exceeds ice storage capacity.
House water supply is not connected, valve
is not turned on fully, or valve is clogged.
Water fi lter has been exhausted.
Low house water supply pressure.
Reverse Osmosis fi ltration system is used.
Tubing connecting refrigerator to house
supply valve is kinked.
Solutions
Rearrange items with high water content away from
air vents.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section
for more information.
When the refrigerator is operated in ambient
temperatures below 5°C, food can freeze in the
refrigerator compartment. The refrigerator should
not be operated in ambient temperatures below
13°C.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level
within the compartment. Increased moisture will
lead to frost and condensation. To lessen the effect,
reduce the frequency and duration of door openings.
Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section
for more information.
This is normal for food items with a high water
content.
Do not store food items with high water content in
the freezer for a long period of time.
The icemaker will produce approximately 48 ~ 120
cubes in a 24 hour period.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve
fully open.
If the problem persists, it may be necessary to
contact a plumber.
It is recommended that you replace the water fi lter:
• Approximately every six months.
• When the water fi lter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
The water pressure must be between 150 ~ 500 kpa
on models without a water fi lter and between 200 ~
500 kpa on models with a water fi lter.
If the problem persists, it may be necessary to
contact a plumber.
Reverse osmosis fi ltration systems can reduce the
water pressure below the minimum amount and
result in icemaker issues. (Refer to Water Pressure
section.)
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water fl ow. Straighten or repair the water supply line
and arrange it to prevent future kinks.