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Troubleshooting - Philips DVP3602 User Manual

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6 Troubleshooting

Risk of electric shock. Never remove the casing of the
To keep the warranty valid, never try to repair
the player yourself.
If you have problems using this player, check the
following points before you request service. If
you still have a problem, register your player and
get support at
If you contact Philips, you will be asked for the
model and serial number of this player. The
model number and serial number are on the
back of this player. Write the numbers here:
Model No. __________________________
Serial No. ___________________________
No picture.
Refer to the TV user manual for how to
select the correct video input channel.
If you have turned on the progressive scan
or changed a TV system setting, switch
back to the default setting: 1) Press to
open the disc compartment. 2) Press
DISC MENU (for progressive scan) or
SUBTITLE (for TV system).
No sound output from the TV.
Make sure that the audio cables are
correctly connected between this player
and the TV.
No audio output from the loudspeakers of the
connected external audio device (for example,
stereo system, amplifier receiver).
Make sure that the audio cables or coaxial
cable are correctly connected.
Switch the external audio device to
correct audio input source.
Disc cannot be read.
Make sure that this player supports the
disc (see "Specifications" > "Playable
For a recorded disc, make sure that the
disc is finalized.
Files cannot be displayed or read.
Make sure that the number of files or
folders does not exceed the supported
limit of this player (maximum 648 files or
299 folders).
Make sure that this player supports these
files (see "Specifications" > "File format").


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