Other Information; Troubleshooting - Sony KLH-W32 Operating Instructions Manual

Other Information

Troubleshooting

Check whether the STANDBY indicator is flashing red.
When it is flashing
The self-diagnosis function is activated.
1
Check how many times the STANDBY indicator flashes and how long it stops flashing.
For example, the indicator flashes 3 times, stops flashing for 3 seconds, and flashes 3 times.
2 Switch the display off, and disconnect the power cord.
Inform your dealer or Sony service center of how the indicator flashes (the number of flashes and the duration
of light out).
When it is not flashing
1
Check the items in the table below.
2 If the problem still persists, have your display serviced by qualified personnel.
Problem
No picture.
No picture.
The display turns off
automatically.
No picture from some video
sources.
Poor picture.
No color/Dark picture/The
picture is too bright/Color is not
correct
No sound/Noisy sound.
Good picture, no sound.
"Wide Mode" setting changes
automatically.
Remote control does not operate.
Possible Remedies
• Check "ECO Mode" options (page 26).
• Check if "Timer Setting" is activated (page 26).
• Check the connection between the video equipment and the display.
• Try switching input using the INPUT button of the display, or the
remote control (page 9, 12).
• Press PICTURE to select the desired "Picture Mode" (page 12).
• Adjust the "Picture Mode" options in the "Picture" settings
(page 20).
• Check the condition of the signal cable.
• Check the volume control.
• Press or + on the remote control so that "Muting"
disappears from the screen (page 13).
• Check "Common Audio Sel." settings (page 22).
• Check "Speaker Out" settings (page 22).
• The current "Wide Mode" setting automatically changes to the
appropriate setting for the current input if "Auto Wide" in the
"Screen" settings is set to "On". If you want to retain the current
"Wide Mode" setting as inputs are changed, set "Auto Wide" to
"Off" in the "Screen" settings (page 23).
• Check the polarity of the batteries or replace the batteries.
• Point the remote control at the remote control sensor of the display.
• Keep the remote control sensor area clear from obstacles.
• Check "Control Setting" (page 27).
• Fluorescent lamps can interfere with remote control operation; try
turning off the fluorescent lamps.
• Check whether a cable is connected to the CONTROL S IN
connector when using an optional adaptor with CONTROL S IN
connector. The remote control cannot be used while the display is
controlled via a CONTROL S connection.
GB
29
GB