The Process Of Burning A Disc Does Not Begin, Or It Stops Before Completion; Contacting Customer Service - HP Notebook User Manual

The process of burning a disc does not begin, or it stops before
completion
●
Be sure that all other programs are closed.
●
Turn off Suspend mode and Hibernation.
●
Be sure that you are using the right kind of disc for your drive.
●
Be sure that the disc is inserted properly.
●
Select a slower write speed and try again.
●
If you are copying a disc, save the information on the source disc to your hard drive before trying
to burn the contents to a new disc, and then burn from your hard drive.

Contacting customer service

If the information provided in this guide does not address your questions, you can contact HP
Customer Service at:
http://www.hp.com/go/contactHP
NOTE: For worldwide support, go to Contact HP worldwide at
en/wwcontact_us.html.
Here you can:
●
Chat online with an HP technician.
NOTE:
●
E-mail HP Customer Service.
●
Find HP Customer Service worldwide telephone numbers.
●
Locate an HP service center.
74 Appendix A Troubleshooting and support
When support chat is not available in a particular language, it is available in English.
http://welcome.hp.com/country/us/