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AMT Datasouth Fastmark 400 Series User Manual

Amt datasouth barcode label printer user's guide 400
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Fastmark 400 Series
Barcode Label Printer
User's Guide
Part No. 110021
A

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Summary of Contents for AMT Datasouth Fastmark 400 Series

  • Page 1 Fastmark 400 Series Barcode Label Printer User’s Guide Part No. 110021...
  • Page 2 All rights are reserved. No part of this document may be reproduced or issued to third parties in any form without the permission of AMT Datasouth. The material in this document is provided for general information and is subject to change without notice.
  • Page 3 E-mail account, “www.amtdatasouth.com”. You can also get the most updated driver or application from the web site “http://www.amtdatasouth.com”. © Copyright 2001 by AMT Datasouth Corporation First Edition: April 2001 User's Guide 2...

  • Page 4: Table Of Contents

    PRODUCT DESCRIPTION ... 6 Unpacking and Inspection... 8 INSTALLATION AND CONFIGURATION ... 9 Finding a Location for the Printer... 9 Connecting the Power Cord ... 10 Connecting the Printer to Your Host... 11 Loading the Ribbon... 12 Loading Media ... 15 Loading Media when Peel and Present Option is Installed ...
  • Page 5 Internal Fonts ... 56 Courier Font Set ... 61 Internal Bar Codes ... 65 Appendix E: FONTS AND BAR CODES FOR PPLB Emulation ... 69 Internal Fonts ... 69 Symbol Set ... 70 Internal Bar Codes ... 73 User's Guide 4...
  • Page 6 Table of Figures Figure 1 - Fastmark 400 series... 7 Figure 2 - Included Materials ... 8 Figure 3 - Switches, Indicators and Connections ... 9 Figure 4 - Power Connection... 10 Figure 5 - Printer to Host... 11 Figure 6 - Printhead Latches... 12 Figure 7 - Ribbon Core Notch Location ...
  • Page 7 (this page intentionally left blank) User's Guide 6...

  • Page 8: Product Description

    Before reading the manual you should first identify your printer model. To determine the model and serial number of your printer, look at the label located on the bottom of the printer. Figure 1 - Fastmark 400 series User's Guide 7...

  • Page 9: Unpacking And Inspection

    UNPACKING and INSPECTION This printer is packed in a heavyweight carton and custom recyclable foam for environmental protection. Inspect the shipping carton and contact the carrier directly to report any suspected damage. Consider the following when unpacking: The container should stay right side up. Lift the printer out of the box carefully.

  • Page 10: Installation And Configuration

    INSTALLATION AND CONFIGURATION Power LED Ready LED Feed button Figure 3 - Switches, Indicators and Connections Finding a Location for the Printer Before setting up the printer you should first consider the following: Find a solid flat surface with adequate room for the printer. Make sure there is enough room on the top side for the media and ribbon access.

  • Page 11: Connecting The Power Cord

    Connecting the Power Cord 1. Make sure that the source voltage matches that on the input voltage on the power adapter. Caution: Incorrect voltage could cause damage to the printer and/or the power adapter. 2. Make sure that the power switch is set to the Off, ”O”, position. 3.

  • Page 12: Connecting The Printer To Your Host

    Connecting the Printer to Your Host 1. You can connect the printer with any standard Centronics Parallel cable to the parallel port of the host computer. 2. Alternatively you can connect the printer with a serial cable to the RS-232C port of your computer or terminal.

  • Page 13: Loading The Ribbon

    Loading the Ribbon Thermal Transfer Media only 1. Lift the printer top cover and to the open position. 2. Slide the two printhead latches toward the back of the printer to unlock the printhead module. Top Cover in Open Position Printhead Latch User's Guide 12 Figure 6 - Printhead Latches...

  • Page 14: Figure 7 - Ribbon Core Notch Location

    3. Raise the printhead module to the vertical position. 4. Verify that the Supply Core and the Take-up Core have two slots on the left side of the ribbon core when the ribbon is positioned to go into the printer. These notches will be inserted into the notches on the Left Ribbon Holders.

  • Page 15: Figure 8 - Ribbon Loading

    5. Unwrap the ribbon roll and place the supply roll into the supply holder of the printhead module. Insert the left end of the ribbon supply onto the supply holder spindle first, and then insert the right end. Make sure that the Ribbon Core Slots match the notches on the Ribbon Drive Mechanism.

  • Page 16: Loading Media

    Loading Media 1. Lift the printer top cover to the open position. 2. Slide the two printhead latches toward the back and unlock the printhead module. Figure 9 - Open Printhead Module Printhead Latch Printhead Latch 3. Raise the printhead module. User's Guide 15...

  • Page 17: Figure 10 - Media Spindle And Retainer Disk

    4. Insert the media spindle into core of the label media (the Retainer Disk should be on the right). Figure 10 - Media Spindle and Retainer Disk 5. Insert the spindle and media into the slots in the printer. The media should feed from the top of the roll.
  • Page 18 8. Pull out 6 inches of media and thread the end of the media between the Right and Left Media Guides. 9. Slide in the Right Media Guide until it is snug with the media. Note: If the guides are positioned incorrectly, the media sensor may not sense the form properly.

  • Page 19: Loading Media When Peel And Present Option Is Installed

    Loading Media when Peel and Present Option is Installed 1. Follow the same procedures in "Loading Media" up to closing of the Printhead Module. 2. Peel off 6 inches of labels from its backing. 3. Thread the label backing over the platen roller, over the Peel and Present Bar then back under the Peel and Present Bar towards the platen.

  • Page 20: Loading Media When Cutter Is Equipped

    Loading Media When Cutter is Equipped 1. Follow the same procedure as “Loading Media”. 2. After you thread the media over the platen roller, thread the media through the horizontal gap at the cutter module. Note: The printer must be configured for Peel and Present Mode. This setting may be made in the windows driver, utility software, label design software or using printer commands from the host.

  • Page 21: Operating Instructions

    OPERATING INSTRUCTIONS Power LED Ready LED Feed button Switch, Indicators and Connections Device name Function On/Off switch Controls printer (power switch) power FEED button Advances the media stock to first printing position of next label Shows the printer READY indicator status POWER indicator Shows the power and error status...

  • Page 22: Label Sensor Calibration Procedure

    Label Sensor Calibration Procedure The Label Sensor Calibration procedure allows the printer to calibrate the Label Sensor to the media type and length being used. The Label Sensor in this procedure looks at the back of the media sensing for: Black Bar Media Gap Media Or, Continuous Feed Media...

  • Page 23: Printer's Internal Self Test Procedure And Configuration Report

    Printer's Internal Self Test Procedure and Configuration Report 1. Make sure that media is installed. 2. Press and hold down the Feed Button while powering on the printer. 3. The printer will begin the Label Sensor Calibration test. 4. Continue to hold the Feed button until the Self Test begins. 5.

  • Page 24: Figure 15 - Self Test Sample - Ppla Emulation

    Self Test Pattern for PPLA Emulation designation Figure 15 - Self Test Sample - PPLA Emulation User's Guide 23...

  • Page 25: Figure 16 - Self Test Sample - Pplb Emulation

    Self Test Pattern for PPLB Emulation designation Figure 16 - Self Test Sample - PPLB Emulation User's Guide 24...

  • Page 26: Resetting The Printer To Factory Default Settings

    Resetting the Printer to Factory Default Settings Resetting the printer back to Factory settings will set the printers non-volatile memory back to a known condition. To reset the printer to its factory defaults: 1. Printer must be powered On. 2. Press and hold the “FEED” button for about 10 seconds. 3.

  • Page 27: Command Quick Reference

    COMMAND QUICK REFERENCE This section lists all software commands of the printer. Command Set for the PPLA System Setting Commands These commands will cause related parameters to be saved in the non-volatile memory. These parameters will be stored unless other commands or a front panel reset changes them. Command Description <STX>KI4n...

  • Page 28: Command Description

    Interaction Commands These commands only apply to the serial port. They allow the host to request the status and configuration of the printer. Command Description <SOH># Reset <SOH>A Send a readable status string <SOH>B Toggle pause condition <SOH>E Send the number of labels to be printed <SOH>F Send status byte...
  • Page 29 System Level Commands Command Description <STX>a Enable page/job echo characters <STX>cxxxx Set continuous paper length and disable edge sensor <STX>Dxxxxxxx Memory dump <STX>Exxxx Set copy count for stored label <STX>e Enable edge sensor <STX>F Feed a page <STX>fxxx Back feed from top position <STX>G Print stored label <STX>I...
  • Page 30 Formatting Commands Command Description :xxxx Set cut amount Set print mode n : ‘1’- exclusive, ‘2’ - transparent Cxxxx Set horizontal offset Set cut amount Set pixel width and height Form feed and return to system level command mode Store previous data to global register <STX>Sn Retrieve from global register.
  • Page 31 Editing Commands Command format General format rthveeeyyyyxxxx<string><CR> Print direction Object type Width multiplier Height multiplier Bar code height Y coordinate X coordinate Data Note: The model FM403TT does not include Courier fonts. User's Guide 30 yyyy xxxx <string> Description See below ‘1’, ’2’, ’3’...
  • Page 32 Object Table The following table is used for the Object Type, 't', in the Editing Command Table. Object String L : line Lwwwhhh L : line Lwwwwhhhh B : box Baaabbbcccddd B : box Baaaavvvvccccdddd aaaa : horizontal width bar code bar code data (Range ‘A’...
  • Page 33 Font Downloading Commands Such commands are only used for soft fonts with PCL format. Command Description ESC *c###D assign the soft fonts ID number (### : 100 ~ 999) ESC )s###W download font descriptor (### : length of font descriptor) ESC *c###E set character code (### : 1 ~ 255) ESC (s###W...

  • Page 34: Command Set For The Pplb

    Command Set for the PPLB All PPLB commands must end with <LF> or <CR>+<LF> codes. No spaces are allowed between parameters and leading command character. Command Ax,y,rot,font,hm,vm,nr,string Bx,y,rot,bar,nw,ww,v,hum,string Print Bar Code. bx,y,type,[…] Ccn,dn,just,step,string EKstring ESstring,…. FKstring FSstring FSstring GGx,y,string GKstring GMstring,size<LF>…...
  • Page 35 Command (Cont) Ip1,p2,001 LEx,y,hlen,vlen LOx,y,hlen,vlen LWx,y,hlen,vlen O[,C][,N][,D] Pp1[,p2] PAp1[,p2] Qp1,p2[,+p3] Rx,y Vvn,dn,just,string Xx,y,thick,ex,ey Ybaud User's Guide 34 Description Parameter Select symbol set 7 or 8 data bits symbol set Disable back feed Enable back feed Line draw by hlen: horizontal length exclusive vlen: vertical length Line draw by OR...
  • Page 36 Command (Cont) d0,euro d1,hadj d2,hadj Notes: x and y represents horizontal and vertical co-ordinate values. hm and vm stand for horizontal and vertical multipliers. rot is the rotation direction, its value is from 0 to 3. nr is either N for normal printing or R for reverse printing. string is bracket by double quote marks, e.g.

  • Page 37: Printer Driver

    PRINTER DRIVER The bundled printer driver is used for applications under Windows 95/98/2000 and Windows NT. You may run any popular software application, such as MS-Word, as long as they are for Windows and printing the contents to the printer through the designated driver. Before starting installation you should: Check the contents of the driver to ensure it is complete.
  • Page 38 10. You may wish to change the Printer Name to be more descriptive. Also select this printer as the Default printer. Click "Next". 11. Select whether you want a test page to be printed, then click on Finish. 12. After the related files have been copied to your system, the procedure is complete. Notes: 1.

  • Page 39: How To Use The Driver

    How to Use the Driver After the driver is installed, you can open the Printer's dialogue box and make parameter settings: Windows 95/98/2000/NT4.0 - Start Parameter setting: After entering the Selected Printer you can change the parameters to meet your configuration and needs.
  • Page 40 Details Tab Print to the following port This allows you to select the IO port to link with the printer. The port may be one of parallel (LPT), serial (COM), network port or file. If the communication port is the serial port (COM1: or COM2:), check the baud rate and flow control as they must be consistent between host and printer.
  • Page 41 Paper Paper size Select the label size for your printer. The selected label size may be a little longer than that of the physical label. Orientation Set portrait or landscape according to the print direction. User's Guide 40...
  • Page 42 Paper source Select one of the following items: T/T & Media with Gap T/T & Media with Black Line T/T & Continuous Media D/T & Media with Gap D/T & Media with Black Line D/T & Continuous Media T/T stands for thermal transfer (ribbon) mode and D/T for direct thermal model (without ribbon).

  • Page 43: Device Options

    Device Options Print speed for the FM402TT can be set at 1 to 3 IPS. Print speed for the FM402DT and FM403TT can be set for 1 to 2 IPS. User's Guide 42...

  • Page 44: Troubleshooting And Maintenance

    TROUBLESHOOTING AND MAINTENANCE Troubleshooting Generally, when a malfunction or an abnormal condition occurs, the “POWER” LED will keep blinking. Printing and communication between the host and printer will stop. Power and Ready LEDs blink together at the same time Possible Problems Solutions Missing gap Media out Media not installed...
  • Page 45 Host and Data related errors Possible Problems Host Displays: "Printer Time Out" Data has been sent, but there is no output from the printer. Blank or Extra lines in the label Problem Dark Vertical lines that go the full length of the label.

  • Page 46: Recovery

    Print Quality Problem Too light in Thermal Transfer Too light in Direct Thermal Too dark in Direct Thermal mode Recovery To continue your print jobs after any abnormal conditions have been recovered, simply press the Feed button or restart the printer. Make sure that the LED's are not blinking and you may need to re-send the print job.

  • Page 47: Preventive Maintenance

    Preventive Maintenance Before performing any Preventive Maintenance be sure to turn off the printer's power and unplug the power cable. Cleaning the Thermal Printhead (TPH) It is recommended at a minimum that the Printhead should be cleaned: Each time a Ribbon is changed. Each time a new roll of media is installed.

  • Page 48: Figure 18 - Platen Roller

    Cleaning the Platen Roller It is recommended that the platen roller should be cleaned when: Excessive dusty condition exists. Following a media jam where the adhesive comes in contact with it. 1. Turn off the printer and open the top cover. 2.

  • Page 49: Figure 19 - Paper Compartment And Paper Sensor

    Cleaning the Paper Compartment It is recommended that the Paper Compartment be cleaned regularly if exposed to a dust environment. This will keep dirt and dust from contaminating or damaging your printer (Printhead and Platen). 1. Turn off the printer and open the top cover. 2.

  • Page 50: Appendix A: Printer Specifications

    Appendix A: Printer Specifications Specification Print method Resolution Maximum print width Maximum print length Maximum print speed Onboard RAM Media type I. Direct thermal: Maximum label roll diameter Label indexing Ribbon types Ribbon size Interface Dimension Weight Electrical FCC class B CE, UL and CUL approved.

  • Page 51: Fonts, Bar Codes And Graphics

    Fonts, Bar Codes and Graphics The specifications of fonts, bar codes and graphics depend on the printer emulation. The emulation is a printer programming language, through which the host can communicate with your printer. There are two printer-programming languages: PPLA and PPLB. Only one emulation can be resident at a time.

  • Page 52: Optional Accessories

    Optional Accessories Serial (RS-232) cable External media suppler (for media roll with max. 8 inch OD) Peel and Present Cutter Flash memory Font board Extension RAM (0.5M for models FM402DT, FM402TT and FM403TT and 1M for the FM403TT model) Notes: : Since this printer uses band buffers technology the maximum print length depends on the printout contents.

  • Page 53: Appendix B: Interface Specifications

    Appendix B: INTERFACE SPECIFICATIONS Introduction This appendix presents the interface specifications of I/O ports for the printer. These specifications include pin assignments, protocols and detailed information about how to properly interface your printer with your host or terminal. Serial Pin Configuration The RS-232 connector on the printer side is a female, DB-9.
  • Page 54 Three Wire connection: This method is the simplest method of connecting the printer to a host or terminal. This method requires Software Protocol Handshaking (Xon/Xoff flow control). Host 25S Printer 9P (PC or compatible) TX 2 ----------- 2 RX RX 3 ----------- 3 TX GND 7 ----------- 5 GND...

  • Page 55: Parallel (Centronics)

    Parallel (Centronics) Pin Configuration The parallel port is a standard 36-pin Centronics. Pin Direction Definition /STROBE Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Data 8 /ACK BUSY Auto Polling Both the serial and parallel ports are active at the same time on this printer. Data can be received on either one, however no provision is made for port contention.

  • Page 56: Appendix C: Ascii Table

    Appendix C: ASCII TABLE “ XOFF & ‘ < > User's Guide 55...

  • Page 57: Appendix D: Fonts And Bar Codes For The Ppla Emulation

    Appendix D: FONTS AND BAR CODES FOR THE PPLA Emulation Internal Fonts Note: The fonts in the following tables are relative sizes and formatted for this manual. The actual printed font size may be different. Fonts 0 to 8 have single symbol set. User's Guide 56...
  • Page 58 User's Guide 57...
  • Page 59 User's Guide 58...
  • Page 60 Font 9 This font is an ASD smooth font set and can be printer using 8 symbol sets: USASCII, UK, German, French, Italian, Spanish, Swedish, and Danish/Norwegian. Font 9 can be printed in point sizes of 4, 6, 8, 10, 12, 14 and 18. The 4-point font is only available in the FM403TT model.
  • Page 61 User's Guide 60...

  • Page 62: Courier Font Set

    Courier Font Set The Courier font set is for the models FM402DT and FM402TT only. It includes Roman-8, PC, PC- A, PC-B, EAMA-94, Legal, Greek and Russian symbol sets. User's Guide 61...
  • Page 63 User's Guide 62...
  • Page 64 User's Guide 63...
  • Page 65 User's Guide 64...

  • Page 66: Internal Bar Codes

    Internal Bar Codes This PPLA supports 20 one-dimensional bar codes and 2 two dimensional bar codes. Note: The following bar codes are scanned reproductions, actual bar codes will be of a greater quality. User's Guide 65...
  • Page 67 User's Guide 66...
  • Page 68 User's Guide 67...
  • Page 69 User's Guide 68...

  • Page 70: Appendix E: Fonts And Bar Codes For Pplb Emulation

    Appendix E: FONTS AND BAR CODES FOR PPLB Emulation Internal Fonts There are 5 internal fonts for the PPLB emulation. Each has 6 eight-bit and 9 seven-bit symbol sets. Font 5 does not contain any lower-case characters. 8 bit symbol sets 7 bit symbol sets code page 437, 850, 852, 860, 863 and 865 USA, British, German, French, Danish, Italian,...

  • Page 71: Symbol Set

    Symbol Set User's Guide 70...
  • Page 72 User's Guide 71...
  • Page 73 User's Guide 72...

  • Page 74: Internal Bar Codes

    Internal Bar Codes The PPLB supports 26 one-dimensional bar codes and 2 two dimensional bar codes. User's Guide 73...
  • Page 75 User's Guide 74...
  • Page 76 Corporate Headquarters 4765 Calle Quetzal Camarillo, CA 93012 (805) 388-5799 PH (805) 484-5282 FX AMT Datasouth Corp. Charlotte Operation 4216 Stuart Andrew Blvd. Charlotte, NC 28217 (704) 523-8500 PH (704) 525 6104 FX www.amtdatasouth.com AMT Datasouth International Unit B, Pinnacle 15...

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