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AMT Datasouth Fastmark 600 Series User Manual

Barcode label printer
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Fastmark 600 Series
Barcode Label Printer
User's Guide
Part No. 110462 Rev C

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Summary of Contents for AMT Datasouth Fastmark 600 Series

  • Page 1 Fastmark 600 Series Barcode Label Printer User’s Guide Part No. 110462 Rev C...
  • Page 2 This page is blank.

  • Page 3: Important Safety Instructions And Other Notices

    All rights are reserved. No part of this document may be reproduced or issued to third parties in any form without the permission of the AMT Datasouth. The material in this document is provided for general information and is subject to change without notice.
  • Page 4 This computer software, including display screens and all related materials, are confidential and the exclusive property of AMT Datasouth Corporation. They are available for limited use, but only pursuant to a written license agreement distributed with this computer software. This...

  • Page 5: Table Of Contents

    Table of Contents IMPORTANT SAFETY INSTRUCTIONS AND OTHER NOTICES ......1 TABLE OF FIGURES.......................4 INTRODUCTION ......................5 MODEL OVERVIEW.......................6 Models..........................6 Model Features....................... 7 UNPACKING AND INSPECTION .................8 INSTALLATION AND CONFIGURATION ..............9 Finding a Location for the Printer.................. 9 Printer Parts and Features....................10 Connecting the Power Cord ..................

  • Page 6: Table Of Figures

    TABLE OF FIGURES Figure 1 – Model and Serial Number Location ................6 Figure 2 – Shipped with Printer ....................... 8 Figure 3 – External Switches, Indicators and Connections ............10 Figure 4 – Internal Features ......................10 Figure 5 – Power Connection ......................11 Figure 6 –...

  • Page 7: Introduction

    INTRODUCTION The printer is a high-performance, low-cost Direct Thermal/Thermal Transfer labeling systems. Its user-friendly design and affordable price set a new standard for the Desktop Label Printer in retail, office and industrial applications. The printer is designed with the most efficient memory management technology - True Speed and prints at a speed of 1 to 6 inches per second.

  • Page 8: Model Overview

    MODEL OVERVIEW Models The Fastmark 600 series supports several models and emulations: Fastmark 602 (203 dpi – PPLA or PPLB emulations) Fastmark 603 (300 dpi – PPLA or PPLB emulations) Fastmark 612 (203 dpi – PPLZ emulation) These models are similar in many ways. Throughout this manual instructions and illustrations applying to a particular model will be labeled accordingly otherwise the instructions apply to all models.

  • Page 9: Model Features

    Model Features For detailed feature specifications, please refer to Appendix A. Below is a brief summary of printer features: Standard Features Popular Emulations. The printer offers multiple emulations. These emulations allow the user to select one of three-printer languages thus allowing exceptional printing abilities with flexible programming abilities.

  • Page 10: Unpacking And Inspection

    UNPACKING AND INSPECTION This section is provided to assist you in removing the printer from the shipping container and setting it up in the application environment. Inspect the shipping carton and contact the shipping carrier directly to report any suspected damage. 1.

  • Page 11: Installation And Configuration

    INSTALLATION AND CONFIGURATION Finding a Location for the Printer Determine a suitable location for the printer with the following requirements: • Find a flat stable surface with sufficient clearance to allow for interface cables and media loading. • The location should be near the host or terminal. Consider the distance between the host and printer for the communication cable.

  • Page 12: Printer Parts And Features

    Printer Parts and Features Top Cover External Media Slot Power Switch Media Out Slot Serial Port Cover Lock Parallel Port AC Power Port Figure 3 – External Switches, Indicators and Connections Top Cover Media Holder Thermal Printhead Ribbon Supply Holder Media Guides Media Sensor Ribbon Take-up...

  • Page 13: Connecting The Power Cord

    Connecting the Power Cord 1. Ensure the printer power switch is Off, “O”. 2. Connect the power plug to the back of the printer. 3. Connect AC power plug to a suitable AC source. 4. Connect either a Centronics Parallel or RS-232 Cable. Figure 5 –...

  • Page 14: Connecting The Printer To Your Host

    Connecting the Printer to Your Host 1. You can connect the printer with any standard Centronics cable to the parallel port of the host computer or network print server. 2. Alternatively, you can connect the printer with a serial cable to the RS-232C port of your computer or terminal.

  • Page 15: Loading The Ribbon

    Loading the Ribbon Direct Thermal Media does not require the installation of a ribbon. Skip to the Loading Media section. Thermal Transfer media requires an installed ribbon. Follow the below instructions for ribbon installation. Note: The media and the ribbon must be compatible. Also the print head temperature setting may need to be adjusted (see emulation commands for heat adjustments).

  • Page 16: Figure 9 - Ribbon Holder Notches And Ribbon Core Slots

    3. Rotate the Print Head Module to the vertical position. 4. Verify that the Ribbon Supply Core and the Ribbon Take-up Core have two slots on the left side of the core 180-degree’s apart. If the width of the ribbon is less than the minimum core width or if no slots are present, insert one of the supplied Ribbon Core Adapters into each ribbon core.

  • Page 17: Figure 10 - Supply Ribbon Installation

    6. Unwrap the Ribbon Supply Roll and prepare to place it into the Supply Holder area of the print head module. Make sure that the Ribbon is coming off the Top of the Ribbon Roll and to the front of the printer (Ribbon should be a wound-in type). See Supply Ribbon Installation figure below.

  • Page 18: Figure 11 - Ribbon Take-Up Installation

    8. Loop the ribbon over the Print Head Module. Insert the Take-up Core into the Take-Up Area by first compressing the right side spring and snapping the left side of take-up core into the left side of the notched wheel. Make sure that the slots in left side of the core mate with the notches on the left side ribbon drive wheel.

  • Page 19: Figure 13 - Print Head Module Closed

    10. Close and latch the print head module. Be sure to press firmly on both sides so that both latches clink into place. If either latch is not clicked into place it will cause the media to not feed properly or print light. Figure 13 –...

  • Page 20: Loading Media

    Loading Media 1. Open the Top Media Access Cover by pressing in on both Cover locks (one on each side of the printer) and lifting the top cover until it rests in the vertical position. Cover Lock Figure 14 – Top Media Cover Latches 2.

  • Page 21: Figure 16 - Print Head Latches

    5. Press down on the two Print Head Latches to unlock the print head module. Figure 16 – Print Head Latches 6. Rotate the Print Head Module to the vertical position. 7. Spread the Media Guides to their full open position. Media Guides Print Head Module Media Sensor...

  • Page 22: Figure 18 - Loading Media Over Platen Roller

    8. With the printing side up, feed the Media off the Media Roll under the Print Head Module and over the platen. Figure 18 – Loading Media over Platen Roller 9. Position the Media Sensor to the desired location. To position the Media Sensor examine the back of the Media Stock. As the media is pulled through the printer position the sensor to avoid holes or preprinted information on the back of the stock.

  • Page 23: Figure 20 - Print Head Module Closed

    11. Close and latch the print head module. Be sure to press firmly on both sides so that both latches clink into place. If either latch is not clicked into place it will cause the media to not feed properly or print light. Figure 20 –...

  • Page 24: Loading Media With Peeler Option

    Loading Media with Peeler option 1. Install media as indicated in the Loading Media Section. Return to these steps when directed to do so. 2. Remove about the first 6 inches of Labels from the media Backing. Figure 21 – Label Removal for Peeler Option 3.

  • Page 25: Figure 23 - Feeding Into The Peeler Mechanism

    5. Position the Media Backing out of the printer and over the Peel Bar. 6. Push the Media Backing in the slot just under the Peel Bar and between the front cover. Continue to push the stock until it comes out of the larger slot in the front cover. 7.

  • Page 26: Figure 25 - Peeler Option

    10. Close and lock the print head module by pressing firmly until the right and left Print Head Latches snap shut. 11. Close the Media Access Cover. 12. Press the Feed Button until the first label is peeled off. Note: In this position the trailing edge of the media may be caught between the Platen and the Printhead and will not be removable until the next printing.

  • Page 27: Loading Media With Pinch Roller Only Option

    Loading Media with Pinch Roller Only option This procedure should only be used with labels that do not have sticky back. This option increases the surface of the media around the platen, thus resulting in extra pulling force. Note: This option expects that one-inch of the leading edge of the media will not be printed upon.

  • Page 28: Figure 28 - Media Exit Position

    6. In this position the Media Backing coming out of the large slot in the front cover should be aligned with the Labels coming out of the printer. Figure 28 – Media Exit Position Note: If not, then pull down the Pinch Roller Latch and gently pull the backing until they are aligned.

  • Page 29: Loading Media Into The Cutter Option

    Loading Media into the Cutter Option 1. Install media as indicated in the Loading Media Section. Return to these steps when directed to do so. 2. Push the Media Stock through the slot on the Cutter Module near the platen Roller. Figure 30 –...

  • Page 30: Calibrating The Media Sensor

    Calibrating the Media Sensor Important information: § Calibration should be done when media is first installed in the printer. § Calibration should be done each time the media type is changed (sensing method, Length, color, etc) § The printer should be calibrated following a reset of the E PROM.

  • Page 31: Printing The Configuration Label

    Printing the Configuration Label Important information: § The configuration label indicates the current setting and parameters of the printer. Some of the items displayed in this label are: Current Firmware revision (Top line of the label). RS-232 parameters, Media type (DT/TT), Label Count, Media Sensor Level, Resident font types,...

  • Page 32: Figure 33 - Configuration Print Samples

    The following are examples and may not reflect the actual printed font types. Figure 33 – Configuration Print Samples User Manual...

  • Page 33: Keypad Operation

    KEYPAD OPERATION The Front Panel keys serve multiple functions. Refer to the following tables for their specific functions. FEED PAUSE CANCEL £ READY £ MEDIA £ RIBBON Figure 34 – The Printer’s Front Panel LED Description Function READY ON: Printer is powered on and ready for operation. OFF: Printer is receiving data, or in a Fault condition.

  • Page 34: Key Functions

    Key functions The table below indicates the function performed when a key is pressed during normal operation and when held while the printer is powered up. Normal Operation Pressed during Power Up FEED Feeds a Label The printer generates a configuration label. See Printing the Configuration Label for details.

  • Page 35: Windows Drivers

    Windows Drivers The provided CD contains printer driver can be used with applications under Windows XP/2000/98/95, and Windows NT. These drivers can be used with popular software applications, such as Word, to print labels as long as the applications are using the Windows Print Manager.
  • Page 36 Notes: § If you have set the printer as the default printer, the driver is now ready for use. § If you did not set the printer as the default printer, you can change the setting by right clicking on the printers' icon and select 'Set as Default' from the dialog. §...

  • Page 37: Setting The Printer's Windows Parameters

    Setting the Printer’s Windows Parameters After installing the driver, you can follow the path below to set parameters: Start à Settings à Printers à Printer Name 200dpi à Properties The parameters include: § Ports Select the I/O port to link with the printer. §...
  • Page 38 The following pages contain the various Windows display screens Windows 98 Details Tab Ø Ports Communications port. Paper Tab Ø Paper size Paper size selection Ø Orientation Rotation of the label Ø Paper source (Media type) Type of media loaded Ø...
  • Page 39 Device Option Tab Ø Print Quality Print Speed selection. Note: Depending upon density of label the printer will vary the print speed to maintain print quality. Creating User-Define Paper Ø To define a Custom form click on the Custom Paper Size. User Manual...
  • Page 40 Windows 2000 Ports Tab Ø Ports Communications port. General Tab Ø Printing Preference Button Layout and Paper/Quality Ø Print Test Page Button Prints a sample label Paper Quality Ø Determines the Media and Top-of- Label method User Manual...
  • Page 41 Layout Ø Orientation of label print Advance Option Button Ø Paper size Ø Copies Ø Media choice (Accessory setting) Ø Paper/Output (Speed) Ø Print quality (Darkness) User Manual...
  • Page 42 Create a new size To create a custom label size requires the user to do so though the Server Properties. Once the size is created then it is available for all printers. To access the Server properties go to the main Printer Folder.
  • Page 43 Windows NT 4.0 Ports Ø Ports Communications setup General Tab – Documents Defaults Advanced Tab Ø Paper size Ø Orientation Ø Paper source (Media type) Ø Copies Ø Media choice (Accessory setting) Ø Paper/Output (Speed) Ø Print quality (Darkness) Create a new size Please refer to the procedure to create a new size under Windows 2000 User Manual...
  • Page 44 Windows XP Ports Ø Ports Communications setup General Tab - Printing Preferences Ø Paper / Quality Media type installed Ø Layout Orientation User Manual...
  • Page 45 General Tab - Printing Preferences (continue) Ø Advanced Options Paper size Copies Media choice (Accessory setting) Paper/Output (Speed) Print quality (Darkness) Creating a new label size Ø Printer menu - Server Properties Ø Enter a form name for the new form Ø...

  • Page 46: Troubleshooting And Maintenance

    TROUBLESHOOTING AND MAINTENANCE When the printer detects a malfunction or an abnormal condition occurs the READY LED will begin to blink. The printer will also stop printing and communication with the host will stop. Check the following LED conditions when the READY LED is blinking. Error Condition and possible Cause and Correction m READY Blinking:...

  • Page 47: User Detected Errors

    User Detected Errors The following tables contain solutions other than user detected or visualized errors. Description of Issue Possible Cause Possible Correcting Procedures No power or Printer not attached to a Verify Power Plug on back of printer is pushed firmly in. power source.
  • Page 48 Description of Issue Possible Cause Possible Correcting Procedures LEDs indicate Media Media Latches not Open the Top Cover. closed. Or Media is too Press firmly on the top of the Printhead Mechanism and far from the Media verify the both the right and left latches are locked. Sensor to be detected.
  • Page 49 Description of Issue Possible Problem Possible Correcting Procedures Vertical Streaks on Dirty printhead Turn off power and open the Top Cover and Printhead output Mechanism. Using an alcohol swab wipe the printhead. Allow the alcohol dry, close the Printhead Mechanism, close the Top Cover and retry.

  • Page 50: Peel And Present Sensing

    Peel and Present Sensing Description of Issue Possible Problem Possible Correcting Procedures Printer prints multiple Top Cover is not closed. Close Top Cover. labels before pausing Sensor is not working Clean Present Sensor properly Recalibrate the Present Sensor. See Maintenance Manual for procedure.

  • Page 51: Preventive Maintenance

    Preventive Maintenance Before performing any Preventive Maintenance be sure to turn off the printer's power and unplug the power cable. Cleaning the Thermal Print Head (TPH) It is recommended at a minimum that the Print Head should be cleaned: • Each time a Ribbon is changed.

  • Page 52: Cleaning The Platen Roller

    Cleaning the Platen Roller It is recommended that the platen roller should be cleaned when: • Excessive dusty condition exists. • Following a media jam where the adhesive comes in contact with it. • Because of the squeezing process of feeding the media the roller can become sticky from the adhesive being pressed out from behind the label.

  • Page 53: Cleaning The Paper Compartment

    Cleaning the Paper Compartment It is recommended that the Paper Compartment be cleaned regularly if exposed to a dusty environment. This will keep dirt and dust from contaminating or damaging your printer (Print Head and Platen). Turn off the printer and open the top cover. Remove paper dust by blowing using compressed air or vacuuming.

  • Page 54: Appendix A: General Specifications

    Appendix A: General Specifications Specifications Fastmark 602 and 612 Fastmark 603 Printing method Direct thermal or Thermal Transfer Printing resolution 203 dpi (8 dots/mm) 300 dpi (12 dots/mm) Printing speed 2 ~ 6 ips 2 ~ 4 ips (51~150 mm/s) (51~ 102 mm/s) Printing length 0.4”...

  • Page 55: Appendix B: Interface Specifications

    Appendix B: INTERFACE SPECIFICATIONS This appendix presents the serial and parallel interface specifications. These specifications include pin assignments, protocols and detailed information about how to properly interface your printer with your host or terminal. The Serial ports Communication protocol can only be changed through the installed emulation.

  • Page 56: Parallel (Centronics) Interface

    The simplest way to connect to other hosts (not PC compatible) or terminals is: Printer Terminal/Host Pin 2- RxData ……… TxData Pin 3- TxData ……… RxData Pin 5- Ground ……… Ground In general as long as the data quantity is not too large or you use Xon/Xoff as flow control, there will be no problem at all.

  • Page 57: Appendix C: Ascii Table

    Appendix C: ASCII TABLE The following table may be used to determine HEX values of ASCII characters. For example the character A is hex 41 commonly shown as 0x41H. “ XOFF & ‘ < > User Manual...

  • Page 58: Appendix D: Fonts, Bar Codes And Graphics

    Appendix D: Fonts, Bar Codes and Graphics The specifications of fonts, bar codes and graphics depend on the printer emulation. The emulation is a printer programming language, through which the host can communicate with your printer. Printer Programming Language A, PPLA Specification 203dpi Printers 300dpi Printers...
  • Page 59 Printer Editing Commands These commands are saved into the EEPROM <STX>KI7n Sets Media Type (DT/TT) <STX>KI8n Sets Baud Rate <STX>KI9bdpt Sets Baud Rate, Databits, parity, stop bits <STX>KI<m Sets symbol set for smooth fonts <STX>KIXnnnn Sets label length for continuous label <STX>KI0n Sets cut mode <STX>KI5nn...
  • Page 60 Label Formatting commands These commands are used to format the printed label. :nnnn Sets cut amount (see cnn command) Sets logical image printing mode Cnnnn Sets left margin Sets cut amount (valid with cutter is installed) Sets width and height pixel size Ends job and exits Label Formatting mode Stores previous data to global register <STX>Sn...

  • Page 61: Printer Programming Language B, Pplb

    Printer Programming Language B, PPLB Specification General fonts 5 fonts with different point sizes Symbol sets 8 bits: code page 437, 850, 852, 860, 863 and 865. (Code pages) 7 bits: USA, British, German, French, Danish, Italian, Spanish, Swedish and Swiss. Soft fonts Downloadable soft fonts Font expandability...
  • Page 62 PPLB continued Command Description FS"ID" Stores form GGp1,p2"ID" Prints Graphic Prints Graphics list GK"ID" Deletes Stored Graphic GM"ID"p1 Stores Graphic GWp1,p2,p3,p4,[raster image] Prints Graphic immediately Ip1,p2,p3 Selects symbol set Disables Back feed Enables Back feed LEp1,p2,p3,p4 Line Draw by Exclusive OR operation LOp1,p2,p3,p4 Line Draw by OR operation LWp1,p2,p3,p5...

  • Page 63: Appendix E: Parts List And Mechanical Drawings

    Appendix E: Parts Lists and Mechanical Drawings ITEM PART NO. DESCRIPTION DETAIL 90.R4002.001 COVER MODULE 39.R4002.003 MIDCOVER 39.R4004.004 BOTTOM USB 90.R4001.005 CHASSIS MODULE 90.R4003.007 CHASSIS2 MODULE V7 42.R4004.003 PAPER-GUIDE (R) V3 42.R4003.003 PAPER-GUIDE (L) V3 32.R4004.001 GEAR 33T 35.R4004.003 SHAFT -FIBER 34.R4004.001 BUSH 4 42.R4010.001 BUSH-RIBBON 47.R4001.001 FIBER...
  • Page 64 ITEM PART NO. DESCRIPTION DETAIL 59.R4003.001 CORE ADAPTER (RIBBON) 2 110478.1 KIT, PLATEN ROLLER 32.21406.003 GEAR 42T 34.R4003.001 BUSH 2 34.21408.001 RUBBER FOOT 110478.4 KIT, STEPPING MOTOR 32.R4002.001 GEAR 20X39T 32.21407.001 GEAR 66X 17T 33.R4016.003 SPRING-TOPCOVER 42.R4012.004 PAPER-SENSOR 32.R4007.001 PL ASTIC GEAR 33.R4002.002 BRACKET-GEAR2 33.R4004.003 BRACKET-SWITCH (L ) 34.R4016.001 SPRING-BUTTON (L)
  • Page 65 ITEM PART NO. DESCRIPTION FIGURE 35.R4008.002 SHAFT2-CHASSIS 32.R4006.001 GEAR 48T 33.R4005.002 BRACKET-SWITCH (R ) 34.R4017.001 SPRING-BUTTON (R) 33.R4008.001 BRACKET-SHAFT (R) 34.R4011.004 SPRING-TPH 33.R4003.007 BRACKET-TPH V7 110478.2 KIT, 200 DPI PRINTHEAD 110478.3 KIT, 300 DPI PRINTHEAD 110478.7 KIT, RIBBON SENSOR 33.R4011.003 COVER-TPH 35.R6001.001 SHAFT-TPH (L) 35.R4007.002 SHAFT1-CHASSIS 39.R4003.001 COVER-A...
  • Page 66 ITEM PART NO. DESCRIPTION DETAIL 38.05008.001 SPACE-SUPPORT 55.R4005.002 CONNECT-PCB V2 110478.8 KIT, PAPER SENSOR 33.R4012.001 BRACKET -COVER1 32.R4001.001 GEAR 20X26T 42.R4014.001 RACK2-PAPER 33.R4015.001 SPRING-RACK2 33.R4013.001 BRACKET-COVER2 110478.5 KIT, MAIN PCB FM612 110478.6 KIT, MAIN PCB FM602/603 98.R4003.002 R400 SWITCHING POWER 34.R4015.001 SPRING-PEELER (R) NOT SHOWN 34.R4014.001 SPRING-PEELER (L)
  • Page 67 ITEM PART NO. DESCRIPTION DETAIL 47.R4005.001 WASHER2 33.R4020.001 BRACKET -SPRING2 42.R4023.001 BUSH-RIBBON 33.R4019.001 BRACKET-ADJ 35.R4001.002 SHAFT-HOLDER1 V2 88.12301.C06 WASHER-SPRING 86.1A324.4R0 SCREW M3X4 BLACK 86.VA824.4R0 SCREW T3X4 BLACK 86.VA324.6R0 SCREW T3X6 BLACK 86.AA324.6R0 SCREW I3X6 (T) BLACK 86.5A524.5R0 FLAT HEAD 86.VG524.6R0 SCREW T3X6 WASHER 86.1A324.6R0 SCREW M3X6 BLACK...

  • Page 68: Detail A

    Detail A User Manual...

  • Page 69: Detail B

    Detail B User Manual...

  • Page 70: Detail C

    Detail C User Manual...

  • Page 71: Detail D

    Detail D User Manual...
  • Page 72 AMT Datasouth Corp. Corporate Headquarters Charlotte Operation AMT Datasouth International 4765 Calle Quetzal 4216 Stuart Andrew Blvd. Unit B, Pinnacle 15 Camarillo, CA 93012 Charlotte, NC 28217 Gowerton Rd, Brackmills (805) 388-5799 PH (704) 523-8500 PH Northampton, NN4 7BW (805) 484-5282 FX...

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