Troubleshooting; Warranty - Dimplex DC10RC Instruction Manual

TROUBLE SHOOTING
Never try to repair or dismantle the air conditioner yourself. Unauthorized repairs may
result in the loss of warranty and can endanger the user and their property.
Problem Cause
The air conditioner No power supply.
does not operate.
Error code E4 is shown,
indicating the internal water
container is full.
The start timer function is
active.
The air conditioner The air conditioner is in direct
does not seem to sunlight.
operate efficiently.
Windows or doors are open.
The filters are dirty.
The air inlets or outlets are
blocked.
The room temperature is
below the set temperature.
The air conditioner The air conditioner is not
is noisy. level.
The compressor The overheat protection is
does not work. activated.
The remote control The distance between the
does not function. remote control and the air
conditioner is too great.
The batteries are flat.
If you have any issues with your unit, please contact Glen Dimplex for
your nearest service agent.
Proof of purchase is required at the time of service.
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Solution
Connect to a functioning power
supply socket and switch on.
Empty the internal water
container.
(Refer to WATER DRAIN)
Press the POWER button to
deactivate the TIMER function.
Close the curtains.
Close windows and doors.
Clean the filters.
Remove the blockage.
Lower set temperature.
Place the air conditioner on an
even, solid surface.
Wait 30 minutes until the
temperature has decreased,
then turn the air conditioner on
again.
Note: Compressor operation
begins 3 minutes after the unit
is switched on.
Move closer to the air
conditioner. Aim the remote
control directly at the control
panel.
Replace the batteries.

WARRANTY

The warranty period is 24 months from the date of purchase.
Glen Dimplex Australia Pty Ltd
Unit 1, 21 Lionel Road.
Mount Waverley VIC 3149.
Australia
Ph: 1300 556 816
Fax: 1800 058 900
Web: www.dimplex.com.au
DISPOSAL
•
Do not dispose of electrical appliances as unsorted municipal
waste. Use separate collection facilities.
•
Contact your local government for information regarding the
collection systems available.
•
If electrical appliances are disposed of in landfills or dumps,
hazardous substances can leak into the ground water, polluting the
food chain and damaging health and well-being.
Glen Dimplex Australasia Ltd
38 Harris Road, East Tamaki,
Manukau, Auckland 2013
New Zealand
Ph: (09) 274 8265
Fax: (09) 274 8472
Web: www.dimplex.co.nz
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