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Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts...
Hardware Specifications and Configurations Features The following is a summary of the computer’s many features: Form Factor 10.1" Tablet Tegra 250 Dual cortex A9, 1GHz ® GPU Ultra Low Power GeForce Memory RAM: LP DDR2 1GB eMMC: eMMC: 16G / 32G two SKU (SanDisk / Samsung) 10.1"...
Camera Main camera: 5M Camera with Auto focus with flash lights (single LED) Second camera : 2M FF Connectivity ® Bluetooth 2.1+EDR Wi-Fi IEEE 802.11b/g/n (2.4Ghz) Micro USB 2.0 type B for Client USB 2.0 Host Input Capacitive Multi-Touch Screen (Real 4 touch, up to 10) Function buttons Side (mechanical key): Volume Up, Volume Down, screen lock...
Expansion Slot MicroSD memory card up to 32G (SDHC 2.0 compatible) AC Adapter and Battery Battery Rechargeable Lithium-ion polymer battery Capacity: 24.1W (3260mAh cell , 2S1P) AC Adapter Voltage range/frequency: 100 ~ 240V AC, 50/60 Hz DC output: 12V and 1.5 A, 18W Green Requirement Rohs compliance WEEE compliance...
Notebook Tour Front View Figure 1-1. Front View Table 1-1. Front View Icon Item Description Front Camera 5M Pixel CCD Touch Window Hardware Specifications and Configurations...
Top View Figure 1-3. Top View Table 1-3. Top View Icon Item Description Power Button Headset Jack HDMI Jack 1-10 Hardware Specifications and Configurations...
Bottom View Figure 1-6. Bottom View Table 1-6. Bottom View Icon Item Description Reset Button USB Port Micro-USB Port AC Adapter Jack 1-13 Hardware Specifications and Configurations...
System Board Major Chips Item Specification Core logic Tegra 250 Dual cortex A9, 1GHz Integrate in Tegra 250 CPU not in this computer USB 2.0 Integrate in Tegra 250 CPU Super I/O controller Bluetooth Broadcom BCM4329 Wireless Broadcom BCM4329 PCMCIA Audio codec Wolfson WM8903 Card reader...
Processor Specifications Item CPU Speed Cores/ Cache Package Voltage Threads Speed Tech Size (GHz) (FSB/ (nm) DMI/QBI) 1 GHz 2 Cores 40 nm 23x23 1.0-1.2V FCBGA CPU Fan True Value Table (N/A) CPU Temperature Fan Speed (RPM) SPL Spec (dBA) System Memory Item Specification...
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BIOS (N/A) Item Specification BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features LAN Interface (N/A) Item Specification LAN Chipset LAN connector type LAN connector location Features Keyboard (N/A) Item Specification Type Total number of keypads Windows logo key Internal &...
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Hard Disk Drive (AVL components) (N/A) Item Specification Vendor & Model Name Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Mbits / sec, max) Media data transfer rate (Mbytes/sec max) DC Power Requirements...
LED 10.1” Item Specification Vendor/Model name AUO/B101EW05 V1 Screen Diagonal (mm) 255.85 mm Active Area (mm) 216.96 mm x 135.6 mm Display resolution (pixels) 1280x 3(RGB) x 800 Pixel Pitch (mm) 0.1695mm × 0.1695mm Typical White Luminance 300 cd/m2 (cd/m ) also called Brightness Contrast Ratio 1000 min / 1300 type...
Front Camera Item Specification Vendor and Model Chicony / Aptina 2031 Type Rear Camera Item Specification Vendor and Model Liteon / OV5650 CSI Liteon / Aptina 5140 Type Mini Card Item Specification Number supported Features 1 mini card slot (for WWAN) 3G Card Item Specification...
Audio Codec and Amplifier Item Specification Audio Controller Audio codec: Wolfson WM8903 Features 4.5mW Power consumption for DAC to headphone playback DAC SNR 96dB typical , THD -86dB typical ADC SNR 92dB typical , THD -80dB typical Control sequencer for pop minimized start-up and shut-down Single register write for default start-up sequence Stereo digital microphone input 3 single ended inputs per stereo channel...
AC Adapter Item Specification Input rating Maximum input AC current 0.5A(RMS) at 100Vac Inrush current 60A Max. @230Vac Efficiency Refer to EPS 2.0 standard level V System Power Management Item Specification Mech. Off (G3) Only EC working. Soft Off (G2/S5) Only EC working.
System DMA Specification Legacy Mode Power Management DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not Assigned DMA7 Not Assigned *ExpressCard controller can use DMA 1, 2, or 5. System Interrupt Specification (N/A) Hardware IRQ System Function...
Machine Maintenance Procedures Introduction This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. General Information Recommended Equipment The following tools are required to perform maintenance on the notebook: Wrist grounding strap and conductive mat...
Maintenance Flowchart The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Figure 3-1. Maintenance Flow Machine Maintenance Procedures...
Getting Started The flowchart (Figure 3-1) identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: 1. Place system on a flat work surface. 2.
4. Remove lower case from bezel. (Figure 3-13) Figure 3-13. Removing Lower Case Lower Case Installation 1. Open SIM/Micro-SD card cover. (Figure 3-14) Figure 3-14. Opening SIM/Micro-SD Card Cover 3-12 Machine Maintenance Procedures...
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2. Align Micro-SD port with slot on bezel. (Figure 3-15) Figure 3-15. Aligning Lower Case with Bezel 3. Install lower case on bezel. (Figure 3-16) Figure 3-16. Installing Lower Case on Bezel 3-13 Machine Maintenance Procedures...
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4. Starting at volume button, secure locking latches to rear cover on all sides of bezel. (Figure 3-17 through Figure 3-20) Figure 3-17. Securing Locking Latches (1 of 4) Figure 3-18. Securing Locking Latches (2 of 4) 3-14 Machine Maintenance Procedures...
Mainboard Removal Prerequisite: 3G Module Removal 1. Disconnect the following cables: (Figure 3-41) Front and rear microphone cables (A) from mainboard connectors (a) Touch screen cable (B) from mainboard connector (b) Main (black) WLAN cable (C) from mainboard connector (c) Front camera FFC (D) from mainboard connector (d) LVDS cable (E) from mainboard connector (e) Speaker cable (F) from mainboard connector (f)
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2. Remove screw (H) and four (4) screws (J) from bezel. (Figure 3-42) Figure 3-42. Removing Mainboard Screws 3. Lift and remove mainboard from bezel. (Figure 3-43) Figure 3-43. Removing Mainboard 3-32 Machine Maintenance Procedures...
Mainboard Installation CAUTION: The touch screen lock button guides may be damaged when the mainboard screws are secured. Make sure to align the touch screen lock button switch with the lock button guides. 1. Set touch screen lock button (K) to unlock position. (Figure 3-44) unlocked locked Figure 3-44.
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5. Install and secure one screw (H) and four (4) screws (J) to bezel. (Figure 3-42) 6. Connect the following cables: (Figure 3-41) Front and rear microphone cables (A) to mainboard connectors (a) Touch screen cable (B) to mainboard connector (b) Main (black) WLAN cable (C) to mainboard connector (c) Front camera FFC (D) to mainboard connector (d) LVDS cable (E) to mainboard connector (e)
Rear CCD Removal Prerequisite: Mainboard Removal 1. Place bottom of mainboard on a flat surface.(Figure 3-48) Figure 3-48. Mainboard Overview 2. Remove rear camera (A) from mainboard. 3. Remove rear camera holder from mainboard by pressing holder through the board. (Figure 3-49 through Figure 3-51) Figure 3-49.
Rear CCD Installation 1. Align rear camera holder guide (B) with mainboard slot (C).(Figure 3-52) Figure 3-52. Align Rear CCD Holder Guide with Mainboard Slot 2. Install and secure rear camera holder on mainboard by pressing holder into the opening in mainboard.(Figure 3-50 through Figure...
Front CCD Removal Prerequisite: Mainboard Removal 1. Release bezel locking latches (A).(Figure 3-53) Figure 3-53. Release Bezel Locking Latches 2. Remove front camera from bezel.(Figure 3-54) Figure 3-54. Removing Front CCD Front CCD Installation 1. Install and secure front camera in bezel locking latches (A).(Figure 3-53) 2.
NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.
Power On Issues If the system doesn’t power on, perform the following: Start Check AC cable / BATT Swap AC cable/ BATT only power on Swap M/B Figure 4-1. Power On Issues Troubleshooting...
No Display Issues If the system doesn’t display, perform the following: Start Go to no power power on Trouble shoo ng step Check LCD cable swap LCD cable LCD panel Swap LCD panel Swap M/B Figure 4-2. No Display Issues Troubleshooting...
Internal Microphone Failure If the internal microphone fails, perform the following: Start Check the front MIC and the back MIC Swap the Check the Check the Swap the front MIC back MIC front MIC back MIC Swap M/B Swap M/B Figure 4-6.
USB Failure If the USB fails, perform the following: Start Swap the USB/B Check the USB/B to M/B FFC to M/B FFC Check the USB/B Swap the USB/B Swap M/B Figure 4-7. USB Failure 4-10 Troubleshooting...
Front Camera Failure If the front camera fails, perform the following: Start Check the Swap the front camera front camera Swap M/B Figure 4-8. Front Camera Failure 4-11 Troubleshooting...
Back Camera Failure If the back camera fails, perform the following: Start Check the Swap the back camera back camera Swap M/B Figure 4-9. Back Camera Failure 4-12 Troubleshooting...
P-Sensor Failure If the P-sensor fails, perform the following: Start Check conduc ve Add conduc ve co on co on on the Lower Check related Mylar Add related Mylar on the MB Swap M/B Figure 4-10. P-Sensor Failure 4-13 Troubleshooting...
3G Function Failure If the 3G function fails, perform the following: Start Check the Swap the 3G Main antenna 3G antenna Check the Swap the 3G card 3G card Swap M/B Figure 4-11. 3G Function Failure 4-14 Troubleshooting...
Wireless Function Test Failure If the wireless function fails, perform the following: Start Check the Swap the antenna W/L antenna Swap M/B Figure 4-12. Wireless Function Failure 4-15 Troubleshooting...
GPS Function Test Failure (Wi-Fi SKU) If the GPS function test fails, perform the following: Start Check the Swap the antenna GPS antenna Swap M/B Figure 4-13. GPS Function Test Failure 4-16 Troubleshooting...
GPS Function Test Failure (3G SKU) If the GPS function test fails, perform the following: Start Check the 3G Swap the 3G Aux antenna Aux antenna Check the Swap the 3G card 3G card Swap M/B Figure 4-14. GPS Function Test Failure 4-17 Troubleshooting...
Docking Station Test Failure If the docking station test fails, perform the following: Start Check the Docking/B Swap the Docking/B to M/B FFC to M/B FFC Check the Swap the Docking/B Docking/B Swap M/B Figure 4-15. Docking Station Test Failure 4-18 Troubleshooting...
Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
Figure 6-2. Main Assembly without 3G Exploded Diagram FRU List...
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Table 6-2. Main Assembly without 3G Exploded Diagram Description LOWER CASE INCL. CAMERA GLASS FOR 3G 60.H6002.001 USB SUPPORT PLATE 33.H6002.002 USB BOARD 55.H6002.002 BATTERY BT.00207.001 MAINBOARD MB.70500.041 ANTENNA WLAN 50.H6002.005 DC-IN CABLE 50.H6002.001 LCD SUPPORT PLATE FOR W/O 3G 33.H6002.001 LCD BEZEL TOUCH PANEL CABLE...
Table 7-3. Memory1, Communication & Front Camera Model Country Memory1 Communication Front Camera A500 AU/NZ XE.H60AN.010 eMMC16GB WiFi Camera Module A500 AU/NZ XE.H60AN.012 eMMC16GB WiFi Camera Module A500 AU/NZ XE.H6LAN.010 eMMC32GB WiFi Camera Module A500 XE.H60EN.006 eMMC16GB WiFi Camera Module A500 XE.H6LEN.007 eMMC32GB...
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Table 7-3. Memory1, Communication & Front Camera (Continued) Model Country Memory1 Communication Front Camera A500 XE.H6LAN.004 eMMC32GB WiFi Camera Module A500 XE.H60AN.006 eMMC16GB WiFi Camera Module A500 XE.H6LAN.005 eMMC32GB WiFi Camera Module A500 XE.H60EN.012 eMMC16GB WiFi Camera Module A500 XE.H6LEN.009 eMMC32GB WiFi Camera Module...
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Table 7-4. Main Camera1, Battery & Adapter (Continued) Model Country Main Camera1 Battery Adapter A500 GCTWN XE.H6LTN.001 Camera Module 2CELL3.26 A500 XE.H60CN.001 Camera Module 2CELL3.26 A500 XE.H6LCN.001 Camera Module 2CELL3.26 A500 XE.H60AN.002 Camera Module 2CELL3.26 A500 XE.H6LAN.001 Camera Module 2CELL3.26 A500 XE.H60AN.001 Camera Module...
Table 7-4. Main Camera1, Battery & Adapter (Continued) Model Country Main Camera1 Battery Adapter A500 West EU-1 XE.H60EN.001 Camera Module 2CELL3.26 A500 West EU-1 XE.H60EN.002 Camera Module 2CELL3.26 A500 West EU-1 XE.H60EN.004 Camera Module 2CELL3.26 A500 West EU-1 XE.H6LEN.001 Camera Module 2CELL3.26 A500 West EU-1...
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Table 7-7. LCD1, Memory1 & Communication (Continued) Model Country LCD1 Memory1 Communication A501 West EU-1 XE.H6QEN.004 H10.1WXGA w/TP eMMC32GB HSUPA A501 XE.H6MEN.005 H10.1WXGA w/TP eMMC16GB HSUPA A501 XE.H6NEN.008 H10.1WXGA w/TP eMMC32GB HSUPA A501 XE.H6PEN.008 H10.1WXGA w/TP eMMC16GB HSUPA A501 XE.H6QEN.008 H10.1WXGA w/TP eMMC32GB HSUPA...
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Table 7-8. Front Camera & Main Camera1 (Continued) Model Country Front Camera Main Camera1 A501 MOYO XE.H6PEN.010 Camera Module Camera Module A501 MOYO XE.H6QEN.010 Camera Module Camera Module A501 XE.H6MAN.003 Camera Module Camera Module A501 XE.H6NAN.003 Camera Module Camera Module A501 XE.H6PAN.001 Camera Module...
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Table 7-8. Front Camera & Main Camera1 (Continued) Model Country Front Camera Main Camera1 A501 XE.H6NAN.007 Camera Module Camera Module A501 West EU-1 XE.H6MEN.002 Camera Module Camera Module A501 West EU-1 XE.H6MEN.003 Camera Module Camera Module A501 West EU-1 XE.H6MEN.004 Camera Module Camera Module A501...
Android OS Environment Test......8-4 ICONIA Tablet A500/501 ......8-4...
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Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Android OS environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.