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Symptom
A phone number
cannot be
dialled
I cannot connect
to the internet
How do I reset
the phone?
My phone is slow
to respond or
freezes
I cannot connect
to other
Bluetooth
devices
Resolution
Check for network coverage
Check you have Voice enabled on your plan.
Check you have an active account or credit.
Check for network coverage. Check you
have a valid data SIM with available credit.
Go to Settings > Privacy > Factory data
reset
Restart your phone to refresh the
memory.
Uninstall applications you are no longer
using.
Turn Bluetooth on. Set visibility to Show.
Make sure the pass-code is correct.
Possible compatibility issues. Not all
functionality is supported.
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