Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore®
product is designed and manufactured for years of dependable
But like all products, it may require preventive maintenance or
repair from time to time. That's when having a Master Protection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here's what the Agreement* includes:
Parts and labor needed to help keep products operating properly
under normal use, not just defects. Our coverage goes well
beyond the product warranty. No deductibles, no functional
failure excluded from coverage— real protection.
Expert service by a force of more than 10,000 authorized Sears
service technicians, which means someone you can trust will be
working on your product.
Unlimited service calls and nationwide service, as often as you
want us, whenever you want us.
– replacement of your covered product if four or more product
failures occur within twelve months.
Product replacement if your covered product can't be fixed.
Annual Preventive Maintenance Check at your request – no extra
Fast help by phone – we call it Rapid Resolution – phone support
from a Sears representative on all products. Think of us as a
"talking owner's manual."
ONE YEAR LIMITED WARRANTY
When installed, operated and maintained according to all
instructions supplied with the product, if this appliance fails due
to a defect in material or workmanship within one year from the
date of purchase, call 1-800-4-MY-HOME® to arrange for free
If this appliance is used for other than private family purposes,
this warranty applies for only 90 days from the date of purchase.
THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL
AND WORKMANSHIP. SEARS WILL NOT PAY FOR:
Expendable items that can wear out from normal use,
including but not limited to filters, belts, light bulbs, and bags.
A service technician to instruct the user in correct product
installation, operation or maintenance.
A service technician to clean or maintain this product.
Damage to or failure of this product if it is not installed,
operated or maintained according to all instructions supplied
with the product.
Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.
Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
Power surge protection against electrical damage due
to power fluctuations.
Rental reimbursement if repair of your covered product takes
longer than promised.
10% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day
or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master Protection
Agreement today! Some limitations and exclusions apply.
For prices and additional information in the U.S.A. call
1-800-827-6655. *Coverage in Canada varies on some items.
For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items,
in the U.S.A. or Canada call 1-800-4-MY-HOME®.
KENMORE APPLIANCE WARRANTY
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION
Customer's sole and exclusive remedy under this limited warranty
shall be product repair as provided herein. Implied warranties,
including warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed
by law. Sears shall not be liable for incidental or consequential
damages. Some states and provinces do not allow the exclusion
or limitation of incidental or consequential damages, or limitations
on the duration of implied warranties of merchantability or fitness,
so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the
United States and Canada.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Sears, Roebuck and Co.
Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2B8