Additional Limitations - Traxxas Nitro Sport Operating Instructions Manual

How to obtain warranty and repair service
Call us first! Before you begin the process of obtaining warranty
or repair service, please call us at 1-888-TRAXXAS and speak with one
of our friendly and knowledgeable support technicians. Often a product
might appear defective, or to malfunction, only because it is being
used improperly or requires a simple adjustment. One phone call to
our experienced support staff just might get you back running quickly
and easily!
When you return a product to Traxxas, please provide the following:
• Proof of purchase indicating the date purchased
• Any applicable forms
• Return address
• Daytime and evening phone numbers
• E-mail address
• Brief description of the problem
Follow the guidelines in the section Preparing Merchandise for
Shipment below and return the item to Traxxas. If the component is found
to be defective, it will be repaired or replaced at no charge and returned.
Any needed repairs that are not covered under warranty will
be estimated on an individual basis prior to any work being done.
Preparing Merchandise For Shipment
Following these guidelines will help you save on shipping costs and
assist our service department in expediting your repair.
• Remove all batteries from the model including NiCad packs,
NiMH packs and AA batteries.
• If the transmitter is being returned, remove the AA batteries.
• Clean the model before returning it to avoid additional cleaning fees.
• Reassemble undamaged components to avoid additional
repair charges.
• DO NOT SEND batteries, chargers, glow plug igniters, instruction
manuals, bodies, or any other accessories you use to run your model.
This will save shipping cost and prevent the possibility of those items
becoming lost.Traxxas shall not be liable for accessory items lost during
the repair process.
• If your model is equipped with Traxxas or aftermarket accessories and
has a replacement value higher than a stock new model, consider
removing the accessories prior to shipment. In case of loss during
transit from Traxxas to you,Traxxas can only be responsible for the
replacement cost of a new stock model.
• Ship your package insured for the new replacement value of the
product.Traxxas cannot be responsible for items lost in transit from you
to Traxxas.
• Package the product in the most efficient size box possible. Loose
product in oversize boxes can increase the risk of loss or additional
damage in route to Traxxas.
• If possible, avoid the use of foam packing peanuts. If peanuts must be
used, please place the item to be repaired in a sealed bag.
• Include all the documentation and forms required to repair the
model along with a brief description of the problem.
• Include a daytime and evening phone number and e-mail address
that the service department may use to contact you with questions or
estimates regarding the repair.
• Include a return shipping address. It is surprising how often this
is overlooked.We must have a physical address in order to return
your product. It must be a street address.We cannot ship to Post
Office boxes.
Ship Items, freight prepaid to:
attn: Service Department
1100 Klein Road
Plano, Texas, 75074
16
Traxxas
Copyright Traxxas 2008.Traxxas reserves the right to modify warranty coverage and plans at any time without notice.
additional non-warranty charges
Additional charges can result from the following:
The product being returned for warranty service should be cleaned of
excess dirt and grime accumulations that would hinder repair. Excessively
dirty models with large amounts of caked-on mud and oily grime may
be subject to an additional cleaning charge of $25.00(US) before repairs
can proceed. Avoid this potential charge by cleaning the model before
returning it for service.
"Basket cases" of disassembled models returned for warranty service may
be subject to additional fees for reassembling components not related
to the warranty repair (if necessary to allow the repaired product to be
adequately tested). Standard repair fees are currently $45.00/hour, billed
in 15-minute increments with a one-hour minimum.To avoid this charge,
do not disassemble the model before returning it for service.

additional limitations

Detailed limitations for Electronic Components:
• Allowing water, moisture, or other foreign material to enter the
component or get onto the PC board.
• Exceeding the maximum input voltage of the electronic component.
• Removing the JST (stock) battery connector(s).
• Using the same type and (or) gender connectors on the motor and
battery connections.
• Cross connection of the battery/motor.
• Reverse voltage application.
• Incorrect installation or wiring.
• Components worn from use.
• Splices to the input or switch harnesses.
• Disassembling the case.
• Excessive force when adjusting, pressing, or turning any of
the controls.
• Tampering with the internal electronics.
• Incorrect wiring of an FET servo.
• Allowing exposed wiring to short circuit.
• Any damage caused by crash, flooding, or act of God.
Rechargeable Batteries:
Traxxas supplied rechargeable batteries are warranted against
manufacturer's defects in materials, workmanship, and assembly when
new.There is no warranty expressed or implied that covers damage
caused by normal use, or covers or implies how long the battery pack will
run (run time), or last before requiring replacement due to normal use
and normal cell degradation.
Traxxas shall not be liable for any damage caused by overcharging,
battery failure, improper charging or discharging, use of non-approved
chargers, use of non-approved batteries, and alterations or modifications
of any kind to the charger, batteries, switches, or wiring.