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Cellphone-Mate SureCall Force-5 User Manual

Multi-band linear amplifier
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FORCE-5 5 Band Amplifier
Upl i nk Freq. Ra nge (MHz)
698-716/776-787/824-849/1710-1755 /1850-1910
Down Freq. Ra nge (MHz)
728-746/746-757/869-894/2110-2155/1930-1990
Supported Sta nda rds
CDMA, GSM, UMTS, WCDMA, HSPA(+), EVDO, EDGE, LTE
Ga i n Adjus tment Ra nge
31dB
Si gna l Ga i n
Depends On Model
Input/Output Impeda nce
50Ω
Noi s e Figure
5dB
VSWR
≤2.0
AC Power Tra ns former
110VAC,60Hz IN / 18VDC OUT
Ca bl e
CM400 or LMR400
Power Cons umption
<65W
Di mens i ons
14.5" x 11" x 3.5"
Wei ght
19.5 l b
This manual applies to all FORCE-5 models.
NOTICE: The manufacturer's rated output power of this equipment is for single-carrier operation. For situations when multiple carrier signals are present,
the rating must be reduced by 3.5 dB, especially where the output signal is reradiated and can cause interference to adjacent-band users.
This power reduction is to be by means of input power or gain reduction and not by an attenuator at the device output.
Cellphone-Mate, Inc.
FORCE-5 (07/12) v1.1
Patent Pending
Technical Support:
888.365.MATE (6283) phone
510.996.7250 fax
www.surecall.com
ENTERPRISE RECEPTION SOLUTION
Multi-Band Linear Amplifier
FORCE-5
User Manual

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Summary of Contents for Cellphone-Mate SureCall Force-5

  • Page 1 Wei ght 19.5 l b This manual applies to all FORCE-5 models. NOTICE: The manufacturer's rated output power of this equipment is for single-carrier operation. For situations when multiple carrier signals are present, the rating must be reduced by 3.5 dB, especially where the output signal is reradiated and can cause interference to adjacent-band users.

  • Page 2: Table Of Contents

    - - - - - - - - - - - - - - - 16 - - - - - - - - - - - - - - - - - - - 31 - - - - - - - - - - - 16 Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 3 UAL IN A READILY ACCESSIBLE LOCATION IN CASE ANY QUESTIONS ARISE ABOUT THIS PRODUCT. Copyright © 2012 by Cellphone-Mate, Inc. All rights reserved. SureCall is a registered trademark and Cellphone-Mate is a trademark of Cellphone-Mate, Inc. All other trademarks or registered trademarks are the property of their r ve owners.

  • Page 4: Package Contents

    This chapter introduces the Force-5 (CM5000) Amplifier and this manual. Read this entire manual before proceeding with the installation. This manual applies to all Force-5 (CM5000) models. 1.1 - Package Contents Your amplifier box contains the following items: • Force-5 (CM5000) amplifier.

  • Page 5: Features & Benefits

    Force-5(CM5000) Amplifier - Installa 1.2 - Features & Benefits tems Needed The Force-5 amplifier offers the following fea- The Force-5 amplifier tures and benefits: requires the following components for • Powerful in-building amplifier with 31dB of a complete installa adjustable gain level.

  • Page 6: How It Works

    1.4 - How It Works • Sufficient CM400 ultra low loss interior/exte- rior cable of 50 ohm. The Force-5 amplifier boosts cellular signals from the nearest tower to phones in a building and from those phones back to the tower to compen- •...

  • Page 7: About This Manual

    POSSIBILITY OF EQUIPMENT DAMAGE Lists of items or points to consider that need not RADIO INTERFERENCE, ETC. be performed in order appear in bullet format: • Item 1 Note: Notes provide helpful inf Copyright 2012 Cellphone-Mate, Inc. All rights reserved.

  • Page 8: Chapter 2: Safety

    • Always use appropriate personal protective obtaining all required permits and inspections. equipment such as goggles, gloves, hard hat, • Follow all safety precautions contained in this etc. as needed and as required. Installation Manual. Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 9 Mate lightning protector between the exterior CELLULAR TOWERS AND RESULT IN antenna and the amplifier. CIVIL AND/OR CRIMINAL PENALTIES. CAUTION: FAILURE PROPERLY INSTALL A LIGHTNING PROTECTOR CAN RESULT IN DAMAGE TO THE AMPLIFIER, ANTENNAS, AND WIRING. Copyright 2012 Cellphone-Mate, Inc. All rights reserved.

  • Page 10: Chapter 3: Planning

    You will need to decide whether to use an grounded power source. omnidir antenna mounted v cally Copyright 2012 Cellphone-Mate, Inc. All rights reserved.

  • Page 11: Exterior Antenna

    You may use an omnidir antenna such ing criteria: as the CM288W (flat area with no obstructions) transmits • Best signal strength. signals over a horizontal 360-degree circle. Copyright 2012 Cellphone-Mate, Inc. All rights reserved.

  • Page 12: Interior Antennas

    Dome antennas such as the CM222W, CM223, and CM224 provide 360-degree hemispherical coverage suitable for most square areas while flat panel antennas such as the CM248W Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 13 45dB 15-20’ nas on every floor of a story build- 50dB 50’ ing depending on factors such as 55dB 60’ building material, amplifier gain, etc. 65dB 75-80’ 70dB 100’ 75dB 100’-120’ 80dB 120’-180’ Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 14 Distance from the nearest interior antenna 5. Add ab to obtain ac (Point a) to the wall underneath the exter- ior antenna (Point b). This is distance ab. 6. Add ac to obtain ad Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 15 CAUSE RADIO INTERFERENCE WITH Here, the straight-line distance ad is just under 46 CELLULAR TOWERS AND RESULT IN feet, which is compatible with 50dB amplifier gain CIVIL AND/OR CRIMINAL PENALTIES. as indicated in the previous table. Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 16 Loss always a ve number with Cellphone- Mate antennas. 20’ CM400/CM240 -1/-2 30’ CM400/CM240 -2/-4 50’ CM400/CM240 -3/-6 100’ CM400/CM240 -4/-8 Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 17 • Not in a tightly enclosed or overly hot space. 1. Calculate the signal strength S for the first • All power and warning lights easily visible. interior antenna using the preceding formula. • Least amount of cable to connect all antennas. Copyright 2012 Cellphone-Mate, Inc. All rights reserved.

  • Page 18: Accessories

    ENSURING THAT THE INSTALLATION • Hand and/or power tools: As needed to com- MEETS ALL APPLICABLE CODES. plete the installation. • Personal Protective Equipment (PPE): Use all PPE required by local codes and/or best prac- Copyright 2012 Cellphone-Mate, Inc. All rights reserved.

  • Page 19: Exterior Antenna

    THE AMPLIFIER INSTALLATION CAN selected during the planning process. Be sure to CAUSE SIGNAL OSCILLATION AND/OR follow all of the instructions included with the OTHER EQUIPMENT MALFUNCTION. antenna to ensure a safe installation. Remember: Copyright 2012 Cellphone-Mate, Inc. All rights reserved.

  • Page 20: Internal Antennas

    WARNING: DO NOT TOUCH ANY LIVE ELECTRICAL WIRES OR ALLOW THE Mount the interior antenna(s) in the loca ANTENNA OR CABLING TO TOUCH ANY you selected during the planning process. Be sure LIVE ELECTRICAL WIRES. Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 21 CAUTION: VERIFY THAT ALL INTERIOR ANTENNAS MEET THE SEPARATION REQUIREMENTS DESCRIBED IN THE CAUTION: DO NOT CONNECT AN PREVIOUS CHAPTER AND THAT NO INTERIOR ANTENNA TO THE SPLITTER ANTENNA IS AIMED TOWARD THE INPUT. EXTERIOR ANTENNA . Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 22 AMPLIFIER WHEN ANY ANTENNAS ARE amplifier with the lights and DIP switches DISCONNECTED AS THIS COULD DAM- should be facing away from the wall and be AGE THE AMPLIFIER. plainly visible when standing near the amplifier. Copyright 2012 Cellphone-Mate, Inc. All rights reserved.

  • Page 23: Dip Switches And Lights

    Cellular (800MHz) DIP switches： These DIP 5.1 - DIP Switches and Lights switches control cellular uplink (switches 10-6) and downlink (switches 5-1) gain. The Force-5(CM5000) amplifier has the following DIP switches: AWS (2100MHz) DIP switches： These DIP switches control AWS uplink (switches 1-5) and downlink (switches 6-10) gain.
  • Page 24 49dB (80dB-31dB). la ve, meaning that the total amount of a enua- for a channel is equal to the combined dB of all ON DIP switches in the corresponding bank. For example: Copyright 2012 Cellphone-Mate, Inc. All rights reserved.

  • Page 25: Powering On The Amplifier

    2. Plug a surge suppressor into a grounded flash red and that band will shut down. Note: 110VAC wall outlet. When the amplifier is turned on, the Band lights will flash red and yellow for approx. 10 second. Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 26 OR POWER SUPPLY. 5. Verify that the green Power light is illumi- nated. CAUTION: DO NOT PROCEED BEYOND THIS POINT UNTIL THE AMPLIFIER IS POWERED ON AND NO RED WARNING LIGHTS ARE ILLUMINATED. Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 27 30 seconds for the next calls without dropping and/or have a reliable 15 minutes to see if the problem has been data c resolved. If the problem has not been resolved with Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 28 5.6 - Automa tdown 15 minutes, the amplifier will shut off and will need to be unplugged and plugged back in If equipped, the Force-5 amplifier includes an again to reset. automa shutdown feature that works in the fol- • You may see oscilla...
  • Page 29 Power light, which is green) and must be reset by unplugging it from the power supply and plugging it back in. To resolve oscilla increase the antenna sepa- 3.4) and/or the a enua (Sec- Copyright 2012 Cellphone-Mate, Inc. All rights reserved.

  • Page 30: Chapter 6: Warranty

    • Five-Year Extended Product Warranty: A five year warranty is available for purchase on any 6.1 - Warranty Periods products sold by CELLPHONE-MATE Inc. A five- year warranty must be obtained at the time of purchase. This warranty adds an additional...
  • Page 31 6.2 - Warranty Informa ucts without incurring any obliga to make the same changes on previously delivered 1. CELLPHONE-MATE, Inc. warrants to the Buyer products. that each of its products will be free from 2. As a c of the warran...
  • Page 32 LAR PURPOSE OR OTHER WARRANTIES, CON- arbitration in California in accordance with the DITIONS, GUARANTEES rules then prevailing of the American Arbitra- REPRESENTATIONS, WHETHER EXPRESSED OR tion Association, and judgment upon the Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 33 If needed, you can create an online support ket. This is the 8. CELLPHONE-MATE reserves the right to bill for fastest and best way to get support for your labor spent on equipment where there is no product.

  • Page 34: Fcc Information

    Note: This equipment has been tested and found to comply with the limits pursuant to Parts 22 and • Increase the separation between the equip- 24 of the FCC Rules. These limits are designed to ment and receiver. Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
  • Page 35 In accordance with FCC require- ments of human exposure to radio frequency fields, the radia element (antenna) shall be installed such that a minimum separa distance of 25cm (11in) is maintained from all persons. Copyright 2012 Cellphone-Mate, Inc. All rights reserved.

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Surecall cm5000

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