Important Information; Warranty Information - Raloy CATx Style 1U KVM Switch User Manual

5 Important Information

Warranty Information

I. Raloy Limited Warranty
Raloy Customer Support warrants to the original retail purchaser that this product is and will be free from
defects in materials and workmanship for a period of twenty-four (24) months from date of purchase. During
the warranty period, the purchaser must promptly contact Raloy Tech Support for assistance to report a unit
failure.
II. Warranty Period
1. The standard warranty period is 24 months commencing from the date of your Raloy invoice.
2. For Touch Screen and High Brightness LCD custom units, the standard warranty period is 15 months
commencing from the date of your Raloy invoice.
3. Warranty will be void if any of these cases apply: physical damages by accident, natural disaster, neglect,
misuse or improper use of the equipment.
III. Product Return Procedure
Please see the Raloy website at
information.
IV. Raloy Extended Warranty
Raloy also provides the option to extend your warranty service up to 60 Months, please contact our sales at
sales@raloy.com for more warranty service and upgrade details.
Disclaimer of Warranty
EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,
RALOY DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESSED, IMPLIED, OR
STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING, WITHOUT LIMITATION, TITLE, NON-
INFRINGEMENT, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR OR INTENDED
PURPOSE. EXCEPT AS EXPRESSLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY
LAW, RALOY SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES
(INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF BUSINESS, LOSS OF INFORMATION,
FINANCIAL LOSS, PERSONAL INJURY, LOSS OF PRIVACY OR NEGLIGENCE) WHICH MAY BE CAUSED
BY OR RELATED TO, DIRECTLY OR INDIRECTLY, THE USE OF A PRODUCT OR SERVICE, THE
INABILITY TO USE A PRODUCT OR SERVICE, INADEQUACY OF A PRODUCT OR SERVICE FOR ANY
PURPOSE OR USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF RALOY OR AN
AUTHORIZED RALOY RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR
LOSSES.
Visit www.Raloy.com
14
www.raloy.com/support/raloy-product-warranty.html
for full warranty information.
for detailed product return