Page 1
Condensing Water Heater Operation Manual Model NPE-180A/ 210A/ 240A NPE-180S/ 210S/ 240S * Lead Free Keep this manual near this water heater for future reference whenever maintenance or service is required. * The wetted surface of this product contacted by consumable water contains less than one quarter of one percent(0.25%) of lead by weight.
Contents 1. Safety Information 2. About the Water Heater 2.1 Description of the Water Heater 2.2 Parts of the Water Heater 2.3 The Front Panel 3. Operating the Water Heater 3.1 Turning the Water Heater On or Off 3.2 Adjusting the Water Temperature 3.3 Viewing Basic Information 3.4 Resetting the Water Heater 4.
1. Safety Information The following safety symbols are used in this manual. Read and follow all safety instructions in this manual precisely to avoid WARNING unsafe operating conditions, fire, explosion, property damage, personal injury, or death. Keep this manual for future reference. If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
Page 4
DANGER DANGER This water heater is set to 120°F (49°C) at the factory for your safety and comfort. Increasing the temperature increases the risk of accidental scalding. Water temperatures at or above 125°F (52°C) can cause instant scalding, severe burns, or death. Before you decide to change the temperature setting, read the following charts carefully.
Page 5
WARNING CAUTION Do not attempt to repair or replace any part of the water ● heater, unless it is specifically recommended in this manual. For all other service, contact an authorized technician or licensed professional. Improper adjustments, alterations, service, or maintenance may lead to property damage, personal injury, or death and will void your warranty.
2. About the Water Heater 2.1 Description of the Water Heater 2.2 Parts of the Water Heater The NPE-series water heater is available in 6 models: NPE-180A, Combustion NPE-180S, NPE-210A. NPE-210S, NPE-240A and NPE-240S. Exhaust Air Intake Gas Vent The main features are as follows: Potable domestic hot water, combination space heating, and ●...
2.3 The Front Panel The front panel allows you to adjust the water temperature and view the operating status or error codes. Remove the protective sheet from the front panel before using it. Error Master Unit A code will appear on the display Cascade operation Hot Water Recirculation Display...
3. Operating the Water Heater 3.1 Turning the Water Heater On or Off 3.2 Adjusting the Water Temperature To turn the water heater on or off, press the Power button. WARNING Before adjusting the water temperature, read “To prevent burns:” on page 4 carefully. Water above 120°F can cause instant scalding, severe burns, or death.
3.2.1 Using Commercial Mode 3.4 Resetting the Water Heater To use water above 140°F (60°C) (up to 182°F (83°C)), you can use If an error message appears, you can try resetting the water heater Commercial Mode. to resolve the problem. To reset the water heater, press the Reset button.
4. Maintaining the Water Heater 4.1 Cleaning the Water Heater Close the gas valve. CAUTION Make sure the water heater is turned off and the power supply is disconnected before cleaning the water heater. The water heater may remain hot for several minutes after it is turned off. To prevent burns, wait until the water heater has cooled down before cleaning.
4.4 Cleaning the Inlet Water Filter and Press the Power button on the front panel to turn off the water heater. Recirculation Inlet Filter Disconnect the power supply to the water heater. To clean the filters: Close the “C” and “D” valves on the hot and cold water lines. Drain the water heater.
4.5 Cleaning the Air Intake Filter Pull the filter out of the water heater. If the air intake filter becomes clogged by dust or lint, the water heater will cease to operate and “Error Code 10” will appear on the front panel display. To properly maintain the water heater, you should clean the air intake filter every 3-4 months.
Press the Power button on the front panel to turn off the water heater. CAUTION Close the gas valve. Damage due to freezing is not covered by the Navien limited warranty. Freezing damage is most likely to occur due to back drafting ●...
5. Troubleshooting 5.1 Solving Basic Problems If you experience a problem with the water heater, refer to the following chart for possible remedies. Error codes that appear on the front panel display are explained in the following section. For minor problems, resetting the water heater may resolve the issue.
5.2 Understanding Error Codes When an error code appears on the front panel, refer to the following chart for a definition and possible remedy for the situation. Error Code Reason Self-diagnostic / Action E003 Ignition failure Ensure that the main gas supply valve is open. ●...
To obtain warranty repair service, the end user or homeower must damage to the Product. contact the original installer of your Navien product. If the original installer cannot be identi ed, the end user or homeowner may contact Navien’s Installation for non-recommended uses.
Page 18
OR FITNESS FOR A PARTICULAR PURPOSE. Navien’s total liability for any claim arising hereunder shall not exceed the purchase price which you paid for the Product. NAVIEN SHALL NOT IN ANY EVENT BE LIABLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL OR LIQUIDATED DAMAGES OR PENALTIES, INCLUDING CLAIMS FOR...
Page 20
● Serial number ● Date purchased ● Installation location and type ● Error code, if any appears on the front panel display. ● Version: 3.00(April 30. 2013) Navien America, Inc. 20 Goodyear lrvine, CA 92618 TEL +949-420-0420 FAX +949-420-0430 www.navienamerica.com...
Need help?
Do you have a question about the NPE-180A and is the answer not in the manual?
Questions and answers