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Wincor Nixdorf BEETLE/20 User Manual

Wincor Nixdorf BEETLE/20 User Manual

Pc based cash register
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BEETLE /20
PC based Cash Register
User Manual

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Summary of Contents for Wincor Nixdorf BEETLE/20

  • Page 1 BEETLE /20 PC based Cash Register User Manual...
  • Page 2 BEETLE /20 PC based Cash Register User Manual Edition March 2000...
  • Page 3 Microsoft Corporation. ® BEETLE is a registered trademark of the Wincor Nixdorf GmbH. Copyright © Wincor Nixdorf GmbH & Co. KG, 2000 The reproduction, transmission or use of this document or its contents is not permitted without express authority.

  • Page 4: Table Of Contents

    Contents Manufacturer’s Certification ..............1 FCC-Class A Declaration ................1 Tested Safety ....................2 Important information .................. 2 Introduction ....................5 About this manual..................6 Recycling the BEETLE /20................8 BEETLE /20 configuration options ............9 The BEETLE /20 in a network..............11 Before switching the system on ..............
  • Page 5 BEETLE /20 modular ................23 BEETLE /20 modular with swivel arm ............24 BEETLE /20 Overview ................25 Customer display..................27 Cashier display ..................28 Changing the window of the cashier display ..........28 One-station printer ..................32 Changing the receipt roll ................32 Changing the ribbon cassette..............34 Changing the print head ................36 Changing the printer ..................37 One-station printer with winder .............38...
  • Page 6 The BEETLE card (optional)..............62 Inserting the BEETLE card................ 63 The card type .................... 63 Write protection for BEETLE cards ............64 Floppy disk drive..................65 General...................... 65 Inserting the floppy disk ................66 Removing the floppy disk ................67 The central processing unit ..............
  • Page 7 Power management ..................86 COM interfaces..................87 Interrupts....................88 Shadowing ....................88 Cache......................88 Additional I/O adapters ................89 Appendix....................91 Technical data for the BEETLE/20 ............91 Central processing unit................92 ASYNC controller..................93 VGA controller ...................93 LAN controller ....................94 One-station printer ..................94 Receipt paper ..................95 Printable area (the values are indicated in mm) ........95 One-station printer with winder..............96...
  • Page 8 Error messages ..................109 MS-DOS critical errors ................109 POST (Power On Self Test) error messages ......... 110 Phoenix BIOS POST and startup messages........112 Additional messages ................115 MCBATT status messages ..............115 Error messages via blink codes (one station printer) ......116 Error detection ..................

  • Page 9: Manufacturer's Certification

    Manufacturer’s Certification The device complies with the requirements of the EEC directive 89/336/EEC with regard to “Electromagnetic compatibility” and 73/23/EEC “Low Voltage Directive”. Therefore, you will find the CE mark on the device or packaging. FCC-Class A Declaration This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

  • Page 10: Tested Safety

    Important information Tested Safety The BEETLE /20 has been provided with the symbol for ”Tested Safety” In addition, the BEETLE has received the UL and cUL symbols. Boards with ESDs (Electrostatic Sensitive Devices) may be identified by this label. When you handle boards fitted with ESDs, you must observe the following points under all circumstances: You must always discharge yourself (e.g.
  • Page 11 In the event of an emergency (e.g. damage to the housing or power cable, or liquid or foreign bodies in the device), switch the device off immediately, disconnect the power plug, and get in touch with the Wincor Nixdorf (WN) customer service or your dealer’s authorized ser- vice partner. GB - 3...
  • Page 12 Important information Your BEETLE POS system is the result of modern technical innovati- on. So please see for according structural and technical surroundings to guarantee a faultless and efficient work of your BEETLE. Therefore, you should connect your BEETLE or other IT-devices only to power supply systems with separately guided protective earth con- ductor (PE).

  • Page 13: Introduction

    Introduction As the first representative of the new PCR (PC-based Cash Register) ge- neration, the BEETLE /20 provides the link between POS and ECR systems. Fit for the POS future: That was the underlying concept of developing the BEETLE /20! The basic variants consist of compact and modular systems. The compact systems unite all the essential POS components including a POS printer, a customer and a cashier display in one housing.

  • Page 14: About This Manual

    After the two beginning chapters the following section describes: Everything you have to do before switching the terminal on. How to connect peripherals to the BEETLE /20. The following chapter contents the graphs of BEETLE/20 systems: modular and with swivel arm.
  • Page 15 About this manual The following five sections explain other hardware components, for examp- le keyboard and BEETLE card. The next chapter provides: A quick overview of the system software of your BEETLE /20 POS system. The following sections explain: How to put the system into operation. The BIOS setup.

  • Page 16: Recycling The Beetle /20

    This saves energy and valuable raw materials. There are still a few parts that are not reusable. Wincor Nixdorf disposes of these in an environment-friendly manner in a Recycling Center, which has ISO 9001 certification.

  • Page 17: Beetle /20 Configuration Options

    Connect scales and scanner scales (please comply with the offi- cial certification regulations). Select from a range of printers. Use a swivel arm with monitor on the BEETLE/20 modular. Connect a POS keyboard (with or without a magnetic card rea- der and waiter keylock) or a PC keyboard.
  • Page 18 Configuration options Configuration options Customer displays Scanners SNIkey Monitors Cashier displays Printers Scales Cash drawers GB - 10...

  • Page 19: The Beetle /20 In A Network

    BEETLE /20 in a network The BEETLE /20 in a network BEETLE /20 in a network Ethernet 10 Base T Server GB - 11...

  • Page 20: Before Switching The System On

    Before switching the system on Before switching the system on Unpacking and checking the delivery Before switching the system on Unpack everything, and check that what has been delivered corresponds to what is specified on the delivery note. If you find that anything has been damaged during transportation or that there are differences between the delivery and what is on the delivery note, please notify your SNI branch or dealer immediately.

  • Page 21: Securing The Data Cables

    Before switching the system on Connect and secure the data cables. Never connect or disconnect data cables during a thunder- storm. Securing the data cables Interface connectors with knurled screws can be secured manually. Interface connectors with screws can be secured with a screwdri- ver.

  • Page 22: Connecting To The Mains Power Supply

    Connecting to the mains power supply Connecting to the mains power supply Connecting to the mains power supply All devices that belong to the BEETLE /20 and have a separate power cab- le must be connected to the same circuit. The terminal automatically identi- fies the local mains voltage when it is switched on, and there is therefore no need for you to make any adjustments in or on the device.

  • Page 23: Disconnecting Cables

    Disconnecting cables Disconnecting cables Disconnecting cables Never unplug a cable by pulling the cable itself; always hold the plug. To disconnect the cables, proceed as follows: Ensure that all the power and equipment switches are in the off positi- Disconnect all the data cables from the sockets of the data networks. Disconnect all the power cables from the grounded-contact utility po- wer sockets.

  • Page 24: Basic Settings

    Disconnecting cables Basic settings The BEETLE /20 is configured in the factory to the specifications on your order. Additional equipment such as scanners must be adapted to your configuration subsequently. Contact your technician or customer service. Adjusting the volume You can adjust the volume using the control at the bottom on the right on the back of the terminal housing.

  • Page 25: Connecting Peripherals

    Connecting peripherals Connecting peripherals Connecting peripherals The illustration shows part of the rear panel of the BEETLE /20, with the position of the connecting sockets and connectors. A SVGA/VGA graphics adapter is necessary to connect a monitor. If you install a network adapter, you can also connect the system to a network.

  • Page 26: Keyboard

    Connecting peripherals Keyboard The BEETLE POS system has a 6-pin mini-DIN socket for connecting a keyboard (KYBD). To prevent malfunctioning, make sure that the plug is firmly plugged into the socket. The keyboard is supplied with power via this socket. Cash drawer The BEETLE POS system has a second 6-pin mini-DIN plug for connec- ting a cash drawer (CASHDR).

  • Page 27: Scanner

    Connecting peripherals Scanner Depending on the existing configuration, scanners are connected to the COM2*, COM3* or COM4* serial interface. This is a 9-pin D-sub socket. To prevent malfunctioning, make sure that the plug is well secured to the socket. The scanner can be supplied with power via this socket. Note the maximum current intensity permitted at the COM interfaces (see “Technical data”).

  • Page 28: Monitor

    Connecting peripherals Monitor If a SVGA or VGA adapter or SVGA or VGA submodule is installed, you can connect a monitor to the BEETLE POS system. It is connected to the system via the 15-pin D-sub socket (SVGA/VGA/LAN/ASYNC) or the sok- ket of the SVGA/VGA submodule.

  • Page 29: Printer (Integrated)

    Connecting peripherals Printer (integrated) Ex works the printer is connected to the COM2* interface and the 24V supply is used internally. Printer (LPT1 / V24, 24V, max. 2A) The standard parallel interface (LPT1) or the serial interface (V24) is designed for a printer. Suitable POS printers connected to the modular version of the BEETLE /20 can also be supplied with power via a +24V 2A max.

  • Page 30: Fixing The Cable Cover

    Cable cover Fixing the cable cover Fit together part 1 and 2 of the cable cover. Lift the cable from the front and push it onto the housing. part 1 part 2 In the case of transporting your BEETLE never take hold of the cable cover but of the sides.

  • Page 31: Beetle /20 Modular

    BEETLE /20 modular The picture shows the BEETLE /20 in the modular version without printer, customer- and cashier display. GB - 23...

  • Page 32: Beetle /20 Modular With Swivel Arm

    BEETLE /20 modular BEETLE /20 modular with swivel arm The picture shows the BEETLE /20 in the modular version with printer ND77, swivel arm with cashier display BA63 and monitor MO34. BEETLE /20 modular GB - 24...

  • Page 33: Beetle /20 Overview

    BEETLE /20 Overview The illustration below shows the possible components of the BEETLE POS system (the keyboard is tilted up in the picture). Customer display One-station printer Slide Cashier On/off switch display LEDs (Power, Hard disk) key switches Swipe card reader (optional) BEETLE-...
  • Page 34 BEETLE /20 Overview BEETLE /20 One-station printer with winder BEETLE /20 Overview GB - 26...

  • Page 35: Customer Display

    Customer display This is a Vacuum Fluorescent Display (VFD) with two lines of 20 alpha- numeric or graphic characters with a character height of 9.5 mm and a width of 6.2 mm. The standard character set and the corresponding coun- try code are used.

  • Page 36: Cashier Display

    Cashier display The BEETLE /20 has a 4-line, 20-character alphanumeric or a graphic cashier display. The backlighting of the display makes it easy to read the information displayed. The display can be tilted by stages to prevent glare and to reach an optimum of reading quality. In addition to the journal, ope- rating instructions and error messages are displayed.
  • Page 37 Cashier display Changing the window of the cashier display Cashier display Open the paper com- partment of the printer, tilt the cashier display forward, and discon- nect the ribbon cable inside on the left. To do this, open the clamps by which the cable is attached to the housing, and remo- ve the connector.
  • Page 38 Changing the window of the cashier display Cashier display Tilt the cashier display further to the back and pull the mobile part out of the fixing. Lift the clambs and se- parate both parts. Take the back part out of the fixing careful- GB - 30...
  • Page 39 Cashier display Changing the window of the cashier display Exchange the window. Take care that the fixing is corresponding with the holes. Fold up both parts. When you hear a click, you know that the cashier display has engaged. Put the complete cashier display into the first two gaps of the lid.

  • Page 40: One-Station Printer

    One-station printer The one-station printer used with the BEETLE /20 is a 9-pin dot-matrix printer with a single print station. For the sake of the environment, always dispose of consumables properly. For more information, read the section on recycling. Changing the receipt roll When you see a red strip on the receipt roll, you know that you have reached the end of the roll.
  • Page 41 One-station printer Changing the receipt roll One-station printer Changing the receipt roll Place the new paper roll in the paper com- partment, ensuring that the roll of paper rotates in the cor- rect direction and that it is aligned correctly Lead the paper by hand to the drive shaft.

  • Page 42: Changing The Ribbon Cassette

    Changing the ribbon cassette One-station printer Changing the ribbon cassette Changing the ribbon cassette To change the ribbon cassette, proceed as follows: Flip up first the paper compartment cover and then the tear-off device Hold the ribbon cassette by the handle in the middle, and pull the cassette out of the holder in a smooth movement.
  • Page 43 One-station printer Changing the ribbon cassette Insert the ribbon in the space between the print head and the rib- bon guide. Press the ribbon cas- sette into the holder until you feel it enga- Rotate the wheel in the direction of the arrow again until the ribbon is taut.

  • Page 44: Changing The Print Head

    Changing the print head One-station printer Changing the print head Changing the print head Switch off the device. Caution! The print head may be hot. If so, let it cool for a few minutes. Flip open the paper compartment cover and the tear-off device .

  • Page 45: Changing The Printer

    One-station printer Changing the printer Changing the printer Changing the printer To change the printer, open the paper compartment cover, and tilt the cashier display forward. Then disconnect the printer cable from the rear of the printer housing, loosen the knurled screw indicated by an arrow in the drawing below.

  • Page 46: One-Station Printer With Winder

    One-station printer with winder The one-station printer used with the BEETLE /20 is a 9-pin dot-matrix printer with a single print station. While printing the receipt, the journal print ill be created by the press copy. It then is threaded on a spool. Changing the print head and the ribbon cassette is the same as described in the section “One station printer”.
  • Page 47 One-station printer with winder Changing the roll One-station printer with winder Changing the roll The end of the paper must be evenly cut. Place the new paper roll in the paper com- partment, ensuring that the roll of paper rotates in the correct direction and that it is aligned correctly Lead...
  • Page 48 Changing the roll One-station printer with winder Next, return the spool to the guide check whether the paper is straight. Remove surplus paper using the tear-off edge, and close the paper com- partment cover again. Your terminal is now ready for operation. Please remove the receipt paper residues at the tear-off edge with a small vacuum cleaner from time to time.

  • Page 49: Two-Stations Printer

    Two-stations printer The printer used in the BEETLE is a 9-dot matrix printer with two print stations (receipt and journal). In addition, 1-line document printing is also possible.The character are represented in a 9 x 9 or 7 x 9 matrix, depen- ding on the line spacing selected in your application program.
  • Page 50 Changing paper rolls Two-stations printer Two-stations printer Changing paper rolls The end of the paper must be evenly cut. wrong right Press the levers to un- latch (1), with the prin- Œ ting unit lifted up or closed, to remove the Œ...

  • Page 51: Changing The Receipt Roll

    Two-stations printer Changing paper rolls opening (3), loading, removing the paper and closing (4) the Ž printing unit. If you realize a paper jam unlatching levers  again and proceed as described above (steps 2 to 4). Press the receipt and journal button for an journal easy paper feed.
  • Page 52 Changing paper rolls Two-stations printer To remove the remai- 6,90 5,90 ning receipt paper, 0,98 1.75 3,48 hold down the left- 0,69 0,69 9,98 hand green key of the paper guide and slowly pull the paper 6,90 7.77 5.67 from behind out of the 6.95 1.95 1.25...

  • Page 53: Changing The Journal Roll

    Two-stations printer Changing paper rolls Do not use the advance button to insert the receipt paper. Tear off the surplus receipt paper and shut the paper compartment cover. Your POS system is again ready for operation. Changing the journal roll You have reached the end of the journal roll when a red stripe appears on the roll or when your POS program issues a message to this effect.
  • Page 54 Changing paper rolls Two-stations printer Insert the new journal roll, making sure the tear at the end of the paper is even. Make sure the paper roll is rotating in the correct direction. Hold down the right- hand green key and pull the paper over the plastic clip.

  • Page 55: Adjusting The Paper End Detectors

    Two-stations printer Adjusting the paper end detectors Next, return the spool to the guide so that the gear wheels of the roll and drive engage correctly. Do not use the advance button to insert the receipt paper. Tear off the surplus receipt paper and shut the paper compartment cover. The POS system is again ready for operation.
  • Page 56 Adjusting the paper end detectors Two-stations printer Find the corresponding adjustment position number from the table below. Adjustment position Distance A Rest length* (m) approx. 0 mm 2 mm + 0.5 factory 4 mm ± 1.0 setting 6 mm ± 1.0 8 mm ±...

  • Page 57: Inserting A Validation

    Two-stations printer Inserting a validation For changing the adjustment position please proceed as follows: Loosen the appropriate adjusting screw with a coin or a screw- driver (1). Move the screw in the position as requested (2). Tighten the adjusting screw (3). There may be some difference between the measured distance A and the actual sensing position.

  • Page 58: Changing The Ribbon Cassette

    Changing the ribbon cassette Two-stations printer Changing the ribbon cassette Changing the ribbon cassette To change the ribbon cassette, follow these steps: Flip up the paper com- partment cover. Rotate the wheel on the ribbon cassette in the direction of the arrow.

  • Page 59: Clearing Paper Jams

    Two-stations printer Clearing paper jams Take the new ribbon cassette out of its packaging. Make sure that the ribbon is not slack Press the ribbon cassette into the holder until you feel it engage Please make sure that the ribbon is taut. Tear off the surplus receipt paper and shut the paper compartment cover.
  • Page 60 Clearing paper jams Two-stations printer Pull up the left-hand and right-hand keys on either side of the receipt and journal simultaneously and hold them in place. Flip back the receipt and journal guide. You can now remove any residual paper. Close the receipt and journal guide until you hear it lock into place.

  • Page 61: Changing The Stamp

    Two-stations printer Changing the stamp Changing the stamp Changing the stamp Lift up the paper compartment cover. Next, remove the receipt roll from the chute. The handle for the stamp is now visible under the metal clip. Grasp the handle of the stamp and pull it out slowly and evenly upward, being careful...

  • Page 62: Adding Stamp Ink

    Adding stamp ink Two-stations printer Adding stamp ink Adding stamp ink If the logo stamp becomes too light, you must add commercially available ink. Follow these steps: Lift up the paper com- partment cover and re- move the receipt roll. Grasp the handle of the stamp and pull it out slowly and evenly up-...

  • Page 63: Changing The Printer

    Two-stations printer Changing the printer Changing the printer Changing the printer To change the printer, open the paper compartment cover. Then discon- nect the printer cable from the rear of the printer housing. Loosen the knurled screw indicated by an arrow in the drawing below. Now lift the printer a little at the front and pull it forward over the larger re- cess, and lift it up.

  • Page 64: Changing The Journal Window

    Changing the journal window Two-stations printer Changing the journal window Changing the journal window Depending on the environmental conditions the journal window may get opaque after some time, especially when cleansing agents are used that contain alcohol. Therefore, you can easily change the journal window. You can order new journal windows at your service organization.
  • Page 65 Two-stations printer Changing the journal window Insert the new journal window with the broa- der bottom edge into the opening of the jour- nal compartment so that it engages at both sides. Finally reinsert the compartment cover. GB - 57...

  • Page 66: Care And Cleaning

    Clean the surface of your BEETLE /20 regularly using a computer cleaning set suitable for plastic surfaces. You can make enquiries at your Wincor Nixdorf branch or ask your dealer. Always make sure before you clean the system that it is switched off, the power plug is disconnected, and that no moisture gets inside it.

  • Page 67: Cleaning The Document Detection Sensor

    Care and cleaning Cleaning the document detection sensor Care and cleaning Printer malfunctions may also be caused by dust on the document detecti- on sensor. For this reason, it is important to clean the sensor at regular intervals. We recommend to clean the sensor every 2 months or after every 10 receipt rolls.

  • Page 68: Cleaning The Printer Motor Timing Disk

    Care and cleaning Remove any dirt and stamp dust from the opening using a soft paint brush. The sensor can also be cleaned using compressed air. Press the ribbon cas- sette into the holder. Finally close the receipt/journal guide and the upper POS housing. Cleaning the printer motor timing disk Dust and dirt on the printer motor timing disk may lead to print malfuncti- ons.
  • Page 69 Care and cleaning Use a soft brush to remove dust and dirt from the timing disk openings. Alternatively, the timing disk can be cleaned with compressed air. When cleaning the printer motor make sure not to damage the timing disk. Tear off the surplus receipt paper and shut the paper compartment cover.

  • Page 70: The Beetle Card (Optional)

    The BEETLE card (optional) The BEETLE card, a memory card the size of a credit card, provides the BEETLE POS system with a standardized storage medium. The card has a number of advantages over other storage media, such as floppy disks. These include: High storage capacity Compactness and thus low space requirements...

  • Page 71: Inserting The Beetle Card

    The card type The BEETLE card You can use FLASH EPROM cards in the BEETLE/20. These cards can be written and read electronically. This makes them sui- table for data that is subject to constant updating. FLASH EPROM cards do not require a battery in order to retain their data.

  • Page 72: Write Protection For Beetle Cards

    The BEETLE card Write protection for BEETLE cards The BEETLE card is write-protected when you slide the tab shown in the illustration to the WP position (WP stands for write protection). LOCK GB - 64...

  • Page 73: Floppy Disk Drive

    Floppy disk drive General The BEETLE /20 is supplied with a floppy disk drive for 3.5" floppy disks. Whenever the system accesses the drive, the drive’s LED comes on. The floppy disk drive is only visible when the keyboard is tilted up. Floppy disks have a large number of applications.

  • Page 74: Inserting The Floppy Disk

    Floppy disk drive Inserting the floppy disk Floppy disk drive Open the lock, and pull out the catch from under the front of the keyboard. Then tilt the keyboard up. You can now use the floppy disk drive. Floppy disk drive Hold the floppy disk so that the arrow on the floppy disk is facing up and pointing in the direction of the drive.

  • Page 75: Removing The Floppy Disk

    Floppy disk drive Removing the floppy disk Press the gray eject button next to the insertion slot. You can then remove the floppy disk. Never remove the floppy disk when the drive is being accessed (i.e. when the LED is on). This could damage the drive and floppy disk and lead to data loss.

  • Page 76: The Central Processing Unit

    The central processing unit General There are various types of central processing units (CPU) available for the BEETLE /20 POS system: the 80486DX2/66 type and a central proces- sing unit suited to the technical progress. The central processing unit consists of a PC-compatible board. In addition to the components and interfaces typical for a PC, this has POS-specific functional units, such as non-volatile memory (NV RAM), the memory card logic system, the cash drawer interface and support for the uninterruptible...

  • Page 77: Interfaces

    Central processing unit Interfaces Central processing unit COM1 is the interface for connecting standard peripherals with their own power supply or for data transfer. COM2*, COM3* and COM4* are for connecting POS peripherals that do not have their own power supply, such as scanners and displays. COM2*, COM3* and COM4* make +5V and +12V voltage available.

  • Page 78: Main Memory

    Central processing unit Main memory The operating system and application require this memory during runtime. It consists of SIMM modules (see the technical data). Connection options The central processing unit is designed in such a way that expansion is possible at any time. Connecting a hard disk A 3.5"...

  • Page 79: Power Supply Unit

    Power supply unit The power supply unit can be connected to all the usual mains power supply systems. It adjusts automatically to the voltage supplied. The power supply unit may be replaced by authorized trained personnel only. The power supply receptacle and the power socket for the monitor are on the back of the BEETLE /20, and the power switch is on the front.

  • Page 80: Keyboard

    Keyboard The keyboard has 84 keys, which can be combined flexible to form double and quadruple keys (except for numeric keys). As an option dummy keys are available. In addition the keyboard is equipped with a keyswitch. The magnetic card reader and a waiter keylock are available as an option. Please refer the TA61 user manual for further details.

  • Page 81: Swipecard Reader

    Keyboard The keyswitch has one tumbler arrangement, i.e. there is one set of keys for all keylocks with the above-mentioned key variants for the various switch positions. Keyboard Swipecard reader The optionally available 2- or 3-track swipecard reader enables up to 3 tracks to be read simultaneously when the card is swiped through once.

  • Page 82: Software

    Software Operating system The BEETLE /20 POS system runs under the MS-DOS operating system, which has been especially enhanced for the POS applications. It is possi- ble, for example, to display all the system messages on the cashier dis- play. These messages have been adapted to fit the display format. You will find more information on the following programs in the BEETLE sy- stem manual and detailed descriptions in the relevant manuals.

  • Page 83: Retail Presentation Manager

    Software Retail presentation manager The retail presentation manager (RPM) is a standardized tool (MS-DOS and UNIX) for input and output format specification. The RPM significantly reduces the development outlay required for POS applications. For more information, contact your WN branch office. Retail transaction manager The retail transaction manager (RTM) forms the link between the POS application and the operating system.

  • Page 84: Putting The System Into Operation

    Putting the system into operation The configuration of your BEETLE /20 POS system is described on the configuration label. You will find an example in the appendix. This label is under the POS system’s keyboard. You will need the data it contains when entering the setup parameters (see the chapter on BIOS setup).
  • Page 85 Startup behavior The following media can be assigned to a drive: Floppy disk BEETLE card as an option Network Hard disk The logical drives are designated A:, B:, C: and D:. If the system is to be started from a BEETLE card or floppy disk, they must always be assigned drive A:.
  • Page 86 Startup behavior If the POS system does not find a BEETLE card or floppy disk in drive A:, startup continues from drive C:. If a BEETLE card or floppy disk is inserted in drive A: that does not contain the operating system, the POS system cannot start up.

  • Page 87: Output Of Ms-Dos System Error Messages

    MS-DOS system error messages Output of MS-DOS system error messages MS-DOS system error messages All system error messages are output on the cashier display or monitor. The messages have a two-line format, as follows: M el ooooo dddddddd mmmmmmmmmmmmmmmmmmmm The entries have the following meanings: Reserved MS-DOS error no.

  • Page 88: Power On Self Test (Post)

    Power On Self Test Power On Self Test (POST) Power On Self Test The Phoenix POST is used as standard. This checks the functioning of the standard PC AT components on the motherboard. To enable it to test POS-specific functions, relevant function tests have been added to the Phoenix POST.

  • Page 89: Bios Setup

    The following entries in the menus are to be understood as examples. If you are in any doubt, consult the configuration label. If your BEETLE/20 is equipped with a Pentium type processor, you will be provided with a separate booklet. The BIOS-Setup for Pentium type processors is described in this booklet.
  • Page 90 BIOS setup BIOS setup When you call setup, the copyright message appears: Copyright (C) WN 1998 Setup Rel. 0.xy (22/07/1998) The first menu then appears. You work your way around the menus by pressing the keys corresponding to the numbers displayed in parentheses. ReBoot with Help with Enter Setup with...
  • Page 91 BIOS setup The menu for setting the time and date is followed by the menu for the drive settings. FD A MEM-Card FD B Not installed (8) Prev (6) Incr (2) Next (4) Decr In this menu, you can make settings for drives A: and B: (BEETLE MEM card or floppy disk).
  • Page 92 BIOS setup Hard disks can be configured automatically in setup. The required parame- ters are read from the hard disk and stored in the CMOS RAM. The following screens show the possible configurations for hard disk D: HD D Type 46 HD C Type 6 (3) List...
  • Page 93 BIOS setup In the case of the 80486DX2 CPU, hard disk types 1-39 and User Type exist. Thus, in the figure above, the entry “Type 46" must be replaced by ”User Type". (3) Edit Params Cylinders ____ Heads Sectors Enter 4 Chars Enter 2 Chars Enter 2 Chars (2) (8)

  • Page 94: Memory

    BIOS setup Memory In another menu, you will see the memory configuration, as shown in the following screen. Memory 640 KB 1408 KB (8) Prev (2) Next XMS stands for Extended Memory Specification (above a memory capaci- ty of 1 MB). LPT1 mode As of the 80486DX2 system, the LPT1 parallel interface can be run in ECP, EPP V1.7 and EPP V1.9 modes as well as in standard mode.

  • Page 95: Com Interfaces

    BIOS setup The “OFF Timer” switches the CPU to sleep mode after a predefined pe- riod of inactivity (5 - 15 - 60 minutes). You must not have a screen saver active. In sleep mode, the microprocessor is stopped at intervals and then clocked at full speed again, thus reducing power consumption.

  • Page 96: Interrupts

    BIOS setup Interrupts If one of the interrupts IRQ1 (keyboard), IRQ3 (COM2), IRQ4 (COM1) or IRQ8 (RTC) occurs, the CPU changes from sleep mode to normal mode. All interrupts are processed in sleep mode; none are lost. Shadowing The shadowing function allows you to improve the overall performance of the system.

  • Page 97: Additional I/O Adapters

    BIOS setup In the next screen, you can enter the graphics adapter you are using (mono for the cashier display or VGA for the monitor). If there is no VGA adapter, the display entry must be set to MONO or OPERATOR (80486DX2 and higher) to make the outputs appear on the cashier display.
  • Page 98 BIOS setup Large Disk Access (6) Incr (2) Next (4) Decr Setup offers you the following options: Standard In this setting, MS-DOS can only be started from a partition that is smaller than or equal to 504 MB in size. The rest can only be used by other operating systems (e.g.

  • Page 99: Appendix

    Appendix Technical data for the BEETLE/20 BEETLE/20 with 1-station printer Width 316 mm Depth 480 mm (with cable cover) Height 224 mm (without customer display) Weight 10.7 kg BEETLE/20 with 2-stations printer Width 316 mm Depth 485 mm (with cable cover)

  • Page 100: Central Processing Unit

    Central processing unit Appendix Central processing unit Appendix Central processing unit Microprocessor 80486 DX2/66 MHz, Pentium class PC-compatible board with expansion Architecture options for POS-specific functions 4 MB expandable to 32 MB Main memory Pentium: 8MB expandable to 64 MB BIOS 128 kB Keyboard...

  • Page 101: Async Controller

    Appendix SVGA controller ASYNC controller SVGA controller NS16C552 UART chip 16 bytes FIFO I/O base address area 02E8H - 02EFH Interrupt IRQ12 activated by jumper Connection 9-pin D-SUB socket VGA controller CL-GD5429 chip 512 kB video RAM Resolution up to 1024*768 with 16 colors I Number of colours up to 256 Screen refresh rate...

  • Page 102: Lan Controller

    SVGA controller Appendix SVGA/LAN controller, VGA/LAN controller The same values apply as for SVGA or VGA and LAN controllers indivi- dually. Exception : The LAN controller here has 16KB RAM. LAN controller DP83905 AT/LANTIC chip 8KB, default CC00h - CDFFh (only in shared memory mode) I/O address area 32 bytes, default 240h - 25Fh...

  • Page 103: Receipt Paper

    Appendix One-station printer Receipt paper One-station printer Roll outside diameter 80 mm or smaller without winder Roll width 76 mm ± 0.5 mm min. 52.3 g/qm Paper weight max. 64.0 g/qm min. 0.075 mm Paper thickness max. 0.1 mm Printable area (the values are indicated in mm) 66,2 76,2 GB - 95...

  • Page 104: One-Station Printer With Winder

    One-station printer with winder Appendix One-station printer with winder One-station printer with winder Number of characters for receipt max. 40 Print bidirectional Print method 9-dot matrix 1 receipt, journal as copy is Print stations possible, requires winder Max. print rate 3 lines/sec.

  • Page 105: Two-Stations Printer

    Appendix Two-stations printer Two-stations printer Two-stations printer Number of characters for receipt max. 24 Number of characters for journal max. 24 Number of characters for document max. 55 Print bidirectional Print method 9-dot matrix 2: receipt and journal, Print stations one line printing validation is possible Max.

  • Page 106: Receipt-/Journal Paper

    Two-stations printer Appendix Receipt-/Journal paper Single-ply Roll outside diameter max. 70 mm Roll width max. 44.5 ± 0.5 mm min. 52.3 g/qm Paper weight max. 64 g/qm max. 0.085 mm Paper thickness min. 0.06 mm approx. 37 m, Paper lenght paper end not glued on paper roll Multi-ply: Original and 1 copy max.

  • Page 107: Printable Area (The Values Are Indicated In Mm)

    Appendix Two-stations printer Printable area (the values are indicated in mm) Journal Paper 36.7 44.5 ± 0.5 mm two-stations printer Receipt Paper 36.7 44.5 ± 0.5 mm two-stations printer GB - 99...

  • Page 108: Installing An Expansion Card

    Installing an expansion card Appendix Installing an expansion card Appendix Installing an expansion card Remove the housing Before you begin, make sure that the device is switched off and the power plug disconnected. Remove the cable cover from the device. Tilt it back slightly, and then pull it over.
  • Page 109 Appendix Installing an expansion card Remove the keyboard. To do this, press the plastic parts indicated by ar- rows in the drawing below, and pull the keyboard forward a few millime- ters. Disconnect the connector of the keyboard cable, which is plugged into a recess at the rear of the keyboard.To do so, push the cable into the direction of the plug-in connection and then pull the plug housing down- wards (see arrow marks on plughousing).

  • Page 110: Take Off The Metal Cover

    Installing an expansion card Appendix Open the paper com- partment of the printer, tilt the cashier display forward, and discon- nect the ribbon cable on the inside on the left. To do this, open the clamps by which the cable is attached to the housing, and re- move the connector.

  • Page 111: Installing An Expansion Card

    All the expansion slots are for half-size expansion cards. To install an ex- pansion card, you first have to remove the slot´s metal cover. Remove the screw by which the cover is attached the BEETLE/20. It is easy to remove the cover.

  • Page 112: Installing A Submodule

    Installing a submodule Appendix Installing a submodule Appendix Installing a submodule First remove the housing (see page 100 - 102) and the printer (see page 37, e.g. 55). Then loosen the cable of the cashier display and remove the two screws of the chassis cover, pull the cover a little forward and then...
  • Page 113 Appendix Installing a submodule For information on how to configure the submodule, please refer to the documentation that comes with the card. Put the POS terminal together again by proceeding in the reverse order to that when dismantling it. Make sure that the splicing plates of the chassis cover fit into the chassis as shown in the drawing below.

  • Page 114: Changing The Hard Disk

    Appendix Changing the hard disk It is also easy to change the hard disk of the BEETLE/20. Begin by removing the keyboard (see the section on installing an expansion card on page GB - 100). Then remove the screw indicated by an arrow in the drawing below.

  • Page 115: Changing The Battery

    Appendix Changing the battery Changing the battery Changing the battery Every battery has a limited service life. In order to protect yourself from any loss of data, we recommend that you change the battery every two years. Use only batteries approved by WN. To change the battery, follow these steps: Make sure that the device is switched off and the power plug is disconnec- ted.

  • Page 116: The Configuration Label

    The configuration label Appendix The configuration label The configuration label The label is located under the keyboard. The picture shows an example of the label which can differ in accordance to the features of your POS system. Master-HD: Master BD _______ OP-System: DOS Submodules: ASYNC: IRQ12/ disab.

  • Page 117: Error Messages

    Error messages MS-DOS critical errors Error code Meaning Attempt to write on write-protected disk Unknown unit Drive not ready Unknown command CRC data error Invalid call structure SEEK error with disks Unknown data medium Sector not found Printer paper end Write error Read error General error...

  • Page 118: Post (Power On Self Test) Error Messages

    Error messages POST (Power On Self Test) error messages Error messages Test type Test Message Error no. Cashier display DATE ERROR ADDRESS ERROR Customer display TEST POS LCD Not applicable Memory card CARD IN FALSE POS BATTERY EMPTY CHANGE BATTERY UNKNOWN SIZE DATA ERROR CHANGE MC ERROR...
  • Page 119 Error messages Test type Test Message Error no. MF module TIMEOUT RESET ERROR UNKNOWN STATUS CPU INSTERROR CMOS MEMORY ERROR EPROM ERROR EM RTC BATTERY MF MEM NOT CONECTED BYTE NOT BURNED TKD OVERRUN MEMORY DEFEKT MEMORY CHECKSUM MEMORY FULL POINTER ERROR SNR BL COMPARE ERR HARDWARE DATA ERROR...

  • Page 120: Phoenix Bios Post And Startup Messages

    Error messages Phoenix BIOS POST and startup messages Message Possible cause Remedy Diskette drive failure Diskette drive failure Change the drive Diskette drive B: failure Drive B: defective or missing Change drive B: Diskette drive A: failure Drive A: defective or missing Change drive A: Diskette read failure Disk unformatted or defective...
  • Page 121 Error messages Message Possible cause Remedy No boot device available - Drive A: hard disk or diskette Reboot. If still not possible strike 7 to retry boot defect replace defective part Keyboard controller failure Failure of firmware of the Change the keyboard keyboard controller controller Keyboard stuck key failure...
  • Page 122 Error messages Message Possible cause Remedy Memory write/read failure at Failure of one of the memory Replace the memory chip hex-value, read hex-value, chips expecting hex-value No boot sector on hard disk - Drive C unformatted or not Format the drive strike 7 to reboot bootable Not a boot diskette -...

  • Page 123: Additional Messages

    Error messages Additional messages Error messages Decreasing available memory This message comes immediately after a memory error message. The memory chips are faulty. Strike the 7 key to continue An error has occurred during the POST; press key 7 to reboot the system. Base Memory size = 64K Specifies the size of main memory for functions.

  • Page 124: Error Messages Via Blink Codes (One Station Printer)

    Error messages Error messages via blink codes (one station printer) Error detection The printer can be recovered from an error state by turning off the power, correcting the error and then turning the power back on. The DTR interface single is set to MARK, i.e. data entry is prohibited (seri- al I/F) and the printer automatically goes OFF-LINE.

  • Page 125: Error Messages Via Blink Codes (Two Station Printer)

    Automatic cutter error Error can be recovered by DLE ENQ 1 or DLE ENQ 2 Home position detection error * control command. Carriage detection error* * see the section cleaning of BEETLE/20 two-stations printer GB - 117...

  • Page 126: All Leds

    Error messages Unrecoverable errors The following errors are unrecoverable. Turn off the power switch immedi- ately and contact your technical support. Type of error Light flashing pattern (2 sec.) Source of error The power supply voltage is High voltage error extremely high.
  • Page 127 Error messages The following unrecoverable errors may occur when switching on the prin- ter, all LEDs will be blinking in a cycle of approx. 2 sec., however only one time and will not be repeated. Type of error Light flashing pattern (2 sec.) Source of error ASIC All LEDs will be blinking only once...

  • Page 128: Glossary

    Glossary BIOS Basic Input/Output System. The part of the operating system responsible for communication with the peripheral units. A bit is a binary digit (0 or 1). It is the smallest unit used in data processing. CMOS-RAM Complementary Metal-Oxide Semiconductor-Random Access Memory Communication port (V.24 serial interface) Controller Controls the input and output of data in a data processing system or be-...
  • Page 129 Point of Sale /Point of Service Random Access Memory. Working memory accessed (read from/written to) by the microprocessor and other hardware devices. Retail Device Interface Program developed by Wincor Nixdorf for programming POS-specific func- tions. Read Only Memory GB - 121...
  • Page 130 Glossary Server A unit whose services are made available to all participants in a local area network (LAN). SIMM Single Inline Memory Modules SRAM Static Random Access Memory SVGA Super Video Graphics Array. Interface for connecting color monitors. Video Graphics Array. Interface for connecting color monitors. GB - 122...

  • Page 131: Index

    Index configuration label 76, 108 ambient conditions connecting application programs cash drawer ASYNC controller keyboard monitor network basic settings PC peripherals battery printer 21, 22 BEETLE card 62, 77 scales inserting scanner write protection sockets BIOS setup customer display 27, 32 blink code error messages 116, 117...
  • Page 132 PCI-slot graphics adapter PCMCIA peripherals POST hard disk power cable hash file access method power plug high frequency table power supply print head printable area 95, 99 JEIDA putting the system into operation journal changing paper 96, 98, 99 rear panel receipt keyboard paper...
  • Page 133 two-stations printer 90 41, 96, 116, validation volume warranty and liability claims waste disposal 3, 8 GB - 125...

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