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Altusen KL3116 User Manual

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Summary of Contents for Altusen KL3116

  • Page 1 LCD KVMP Switch KL3116 / KL3116T User Manual www.aten.com...

  • Page 2: Fcc Information

    KL3116 / KL3116T User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Information

    KL3116 / KL3116T User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959...

  • Page 4: Package Contents

    KL3116 / KL3116T installation. * Features may have been added to the KL3116 / KL3116T since this manual was printed. Please visit our website to download the most up to date version of the manual.

  • Page 5: Table Of Contents

    KL3116 / KL3116T User Manual Contents FCC Information ..........ii RoHS.
  • Page 6 KL3116 / KL3116T User Manual Chapter 3. Basic Operation Opening the Console ........21 Opening Separately .
  • Page 7 KL3116 / KL3116T User Manual Chapter 5. Keyboard Port Operation Hotkey Port Control......... . 45 Invoke Hotkey Mode .
  • Page 8 KL3116 / KL3116T User Manual Appendix Safety Instructions ......... . 63 General .

  • Page 9: About This Manual

    KL3116 / KL3116T User Manual About This Manual This user manual is provided to help you get the most from your KL3116 / KL3116T. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 10: Conventions

    KL3116 / KL3116T User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Monospaced Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  • Page 11: Chapter 1. Introduction

    For even greater ease of use, the KL3116T features a 17” touchscreen LCD monitor. An extra console port is provided on the rear panel to manage the KL3116 / KL3116T from an external console (monitor, PS/2 or USB keyboard and mouse).

  • Page 12: Features

    KL3116 / KL3116T User Manual Features Integrated KVM console with 17" LCD monitor in a Hideaway™ housing Touchscreen model (KL3116T) offers convenient operation without extending the keyboard module or using a mouse LCD module rotates up to 120 for a more comfortable viewing angle Space saving technology –...
  • Page 13 Chapter 1. Introduction Broadcast support – commands from the keyboard can be broadcast to all available computers on the installation OSD screen automatically adjusts to resolution changes Two types of logout: manual and timed Hideaway™ housing is slightly less than 1U with top and bottom clearance for smooth operation in 1U of rack space DDC emulation –...

  • Page 14: Requirements

    KL3116 / KL3116T User Manual Requirements External Console The following hardware components are required for the external console: A VGA, SVGA, or multisync monitor capable of displaying the highest resolution provided by any computer in the installation. A USB or PS/2 keyboard and mouse...

  • Page 15: Operating Systems

    Chapter 1. Introduction Operating Systems Supported operating systems are shown in the table, below: Version X86 Microsoft Dos 6.22 (Does not support USB), NT (Does not support USB), 2000 and higher Linux RedHat 9.0, Fedora and higher, RHEL AS 4, RHEL 5, RHEL SUSE 10 and higher, OpenSUSE 10.2;...

  • Page 16: Components

    KL3116 / KL3116T User Manual Components Front View Component Description Upper Handle Pull to slide the LCD module out; push to slide the module in. See item 7 in this table and page 21 for more details on sliding the console in and out.

  • Page 17: Keyboard Module

    Chapter 1. Introduction Keyboard Module Component Description Lock LEDs & The Num Lock, Caps Lock, Scroll Lock LEDs are located Reset Switch here. A Reset Switch is located to the right of the Lock LEDs. Press this recessed switch in with a small object to perform a system reset.

  • Page 18: Lcd Module

    Firmware Upgrade Port: The Firmware Upgrade Cable that Upgrade Section transfers the firmware upgrade data from the administrator's computer to the KL3116 / KL3116T plugs into this RJ-11 connector. Firmware Upgrade Switch: During normal operation this switch should be in the NORMAL position. (See page 57 for...

  • Page 19: Rear View

    This standard rocker switch powers the unit On and Off. Daisy-chain Port When daisy-chaining units, plug the cable in here. External Console For flexibility and convenience, the KL3116 / KL3116T Port supports an external KVM console. A custom console cable set is provided to attach the external console’s monitor,...
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  • Page 21: Chapter 2. Hardware Setup

    You must unplug the power cords of any computers that have the Keyboard Power On function. 3. Packing material has been inserted to protect the KL3116 / KL3116T during shipping. Slide the LCD module out until the packing material is visible.

  • Page 22: Standard Rack Mounting

    KL3116 / KL3116T User Manual Standard Rack Mounting A standard rack mounting kit is provided with your KL3116 / KL3116T. The kit enables the switch to be mounted in rack with a depth of 42–77 cm. L Brackets Side Mounting Bracket (Typ.)
  • Page 23 Chapter 2. Hardware Setup To rack mount the switch, do the following: 1. While one person positions the switch in the rack and holds it in place, the second person loosely screws the front brackets to the rack. 2. While the first person still holds the switch in place, the second person slides the L brackets into the switch's side mounting brackets, from the rear until the bracket flanges contact the rack, then screws the L brackets to the rack.

  • Page 24: Grounding

    To prevent damage to your installation it is important that all devices are properly grounded. Use a grounding wire to ground the KL3116 / KL3116T by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable...

  • Page 25: Single Level Installation

    16 (the numbers in the diagram correspond to the numbers of the installation steps) and do the following: 1. Ground the KL3116 / KL3116T. 2. (Optional) Using the provided console cable set, plug the custom SPHD connector into the console port on the rear panel of the switch.
  • Page 26 KL3116 / KL3116T User Manual Single Level Installation Diagram External Console Connection PS/2...
  • Page 27 Chapter 2. Hardware Setup USB Cable Connection PS/2 Cable Connection...

  • Page 28: Daisy-Chain Installation

    Each switch has an LED display on its front panel to indicate its station ID (the station ID for the first level unit (KL3116 / KL3116T) is 01, the ID for the second level switch is 02, the ID for the third level unit is 03, etc.
  • Page 29 Chapter 2. Hardware Setup Daisy-chain Installation Diagram CHAIN OUT KL3116 / KL3116T CHAIN OUT CHAIN IN COMPATIBLE SWITCH CHAIN OUT CHAIN IN COMPATIBLE SWITCH TO NEXT STATION...
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  • Page 31: Chapter 3. Basic Operation

    Chapter 3 Basic Operation Opening the Console The KL3116 / KL3116T's console consists of two modules: an LCD display module located under the top cover and a keyboard/touchpad module below the LCD module. The modules can slide together, or independently. This allows you to have the LCD display available for viewing while the keyboard / touchpad module is conveniently out of the way when not in use.
  • Page 32 KL3116 / KL3116T User Manual 2. Pull the top panel all the way out until it clicks into place. 3. Rotate the top panel all the way back to expose the LCD screen.

  • Page 33: Opening Together

    Chapter 3. Basic Operation 4. Reach underneath and pull the keyboard module all the way out until it clicks into place. Opening Together Refer to the diagrams in the Opening Separately section as you do the following: 1. Pull the release catch and pull the top and bottom panels out until the key- board module clicks into place.

  • Page 34: Operating Precautions

    KL3116 / KL3116T User Manual Operating Precautions The maximum load bearing capacity of the keyboard module is 30kg. Failure to heed the information below can result in damage to the keyboard module. RIGHT! Rest your hands and arms lightly on the keyboard module as you work.

  • Page 35: Closing The Console

    Chapter 3. Basic Operation Closing the Console 1. Pull the release catches located on either side of the keyboard toward you to release the keyboard module, then slide the module slightly in. 2. Let go of the catches. Using the front handle, push the keyboard module all the way in.
  • Page 36 KL3116 / KL3116T User Manual 3. Rotate the LCD module all the way down, then pull the rear catches to release the LCD module. 4. Using the front handle, push the module all the way in.

  • Page 37: Lcd Osd Configuration

    Chapter 3. Basic Operation LCD OSD Configuration LCD OSD Buttons The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table below: Button Function MENU When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function and brings up the Main Menu.

  • Page 38: Lcd Adjustment Settings

    KL3116 / KL3116T User Manual LCD Adjustment Settings The LCD OSD adjustment settings are described in the table below: Setting Description Brightness Adjusts the background black level of the screen image. Contrast Adjusts the foreground white level of the screen image.

  • Page 39: Hot Plugging

    Chapter 3. Basic Operation Hot Plugging The KL3116 / KL3116T supports hot plugging – components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work...

  • Page 40: Port Selection

    Hotkey port switching is described in Chapter 5. Port ID Numbering Each KVM port on a KL3116 / KL3116T installation is assigned a unique port ID. The port ID is made up of two parts: a Station Number, and a Port Number: The Station Number: is a two digit number which reflects the switch's position in the daisy-chain sequence.

  • Page 41: Chapter 4. Osd Operation

    OSD Hotkey You can display the OSD on the LCD or an external console monitor while also viewing the display of any port on the KL3116 / KL3116T by pressing the [Scroll Lock] key twice. Note: You can optionally change the OSD hotkey to the Ctrl key, in which case you would press [Ctrl] twice (see OSD Hotkey, page 36).

  • Page 42: Osd Main Screen

    KL3116 / KL3116T User Manual OSD Main Screen When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the administrator's main screen. The user main screen does not show the F4 and F6 functions, since these are reserved for the administrator and can't be accessed by users.

  • Page 43: Osd Main Screen Headings

    Chapter 4. OSD Operation OSD Main Screen Headings The table below describes the OSD Main Screen headings. Heading Description SN--PN This column lists the port ID numbers (station number - port number) for all the KVM ports on the installation. The simplest method to access a particular computer is move the highlight bar to it, then press [Enter].

  • Page 44: Osd Functions

    KL3116 / KL3116T User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports, limit the list you wish to view, designate a port as a quick view port, create or edit a port name, or make OSD setting adjustments.

  • Page 45: F2: List

    Chapter 4. OSD Operation F2: LIST This function lets you broaden or narrow the scope of which ports the OSD displays on the main screen. The submenu choices and their meanings are given in the table below. Choice Meaning Lists all of the ports on the installation that have been set accessible by the administrator for the current logged in user.

  • Page 46: F3: Set

    KL3116 / KL3116T User Manual F3: SET This function allows the administrator and each user to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the username that was provided during login.
  • Page 47 Chapter 4. OSD Operation (Continued from previous page.) Setting Function SCAN–SKIP Selects which computers will be accessed under skip mode (see MODE F5 SKP, page 42), and Auto Scan mode (see F7 SCAN, page 44. Choices are: ALL - All the ports which have been set accessible (see SET ACCESSIBLE PORTS, page 39);...
  • Page 48 KL3116 / KL3116T User Manual (Continued from previous page.) Setting Function TWO-POINT Note: This function is available on the KL3116T only. CALIBRATION Calibrates the touchscreen for use on ports with a connected computer. Note: 1. Before using two-point calibration, be sure to select a port with a working computer attached, otherwise the calibration will not be started.

  • Page 49: F4: Adm

    Chapter 4. OSD Operation F4: ADM F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting double-click it, or use the up and down arrow keys to move the highlight bar to it then press [Enter]. After you select an item, a submenu with further choices to select from appears.
  • Page 50 KL3116 / KL3116T User Manual (Continued from previous page.) Setting Function EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the administrator to create, modify, or delete port names. To edit a port name: 1.
  • Page 51 3. Press [Esc] to exit. The operating system you selected is assigned to the KVM port. FIRMWARE In order to upgrade the KL3116 / KL3116T firmware (see page 57), UPGRADE you must first enable Firmware Upgrade mode with this setting.

  • Page 52: F5: Skp

    KL3116 / KL3116T User Manual F5: SKP Clicking the F5 field or pressing [F5] invokes Skip mode. This function enables you to easily skip backward or forward – switching the console focus from the currently active computer port to the previous or next available one.

  • Page 53: F6: Brc

    Chapter 4. OSD Operation F6: BRC F6 is an administrator only function. Clicking the F6 field, or pressing [F6], invokes Broadcast (BRC) mode. When this function is in effect, commands sent from the console are broadcast to to all available computers on the installation.

  • Page 54: F7: Scan

    KL3116 / KL3116T User Manual F7: SCAN Clicking the F7 field or pressing [F7] invokes Auto Scan mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself.

  • Page 55: Keyboard Port Operation

    Keyboard Port Operation Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. The KL3116 / KL3116T provides the following hotkey port control features: Selecting the Active Port Auto Scan Mode Switching...

  • Page 56: Invoke Hotkey Mode

    KL3116 / KL3116T User Manual Invoke Hotkey Mode All hotkey operations begin by invoking Hotkey mode. There are two possible keystroke sequences used to invoke Hotkey mode, though only one can be operational at any given time: Number Lock and Minus Keys 1.

  • Page 57: Select The Active Port

    Chapter 5. Keyboard Port Operation Select the Active Port Each KVM port is assigned a port ID (see Port ID Numbering, page 30). You can directly access any computer on the installation with a hotkey combination that specifies the port ID of the KVM port that a computer is connected to. To access a computer using hotkeys: 1.

  • Page 58: Auto Scan Mode

    KL3116 / KL3116T User Manual Auto Scan Mode Auto Scan automatically switches, at regular intervals, among all the KVM ports that have been set as accessible under Scan–Skip Mode, so that their activity can be monitored automatically. See Scan–Skip Mode on page 37 for more information.

  • Page 59: Skip Mode

    Chapter 5. Keyboard Port Operation Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long as you like – as opposed to auto-scanning, which automatically switches after a fixed interval. To invoke Skip mode, key in the following hotkey combination: 1.

  • Page 60: Computer Keyboard / Mouse Reset

    KL3116 / KL3116T User Manual Computer Keyboard / Mouse Reset If the keyboard or mouse cease to function on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer. This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer.

  • Page 61: Quick Hotkey Control

    Chapter 5. Keyboard Port Operation Quick Hotkey Control The Quick Hotkey (see HOTKEY, page 37) can be toggled between [Num Lock] + [-], and [Ctrl] + [F12]. To toggle the Quick Hotkey: 1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.

  • Page 62: Port Os Control

    After pressing a function key you automatically exit Hotkey mode. Restore Default Values This administrator only hotkey restores the KL3116 / KL3116T default values. See RESTORE DEFAULT VALUES, page 40. To restore the default values, key in the following hotkey combination: 1.

  • Page 63: Hotkey Summary Table

    Chapter 5. Keyboard Port Operation Hotkey Summary Table [Num Lock] + [-] [A] [Enter] Invokes Auto Scan mode. When Auto Scan mode is in effect, [P] or [Ctrl] + [F12] [Q] [Enter] left-click pauses auto-scanning. When auto-scanning is paused, pressing any key or another left-click resumes auto- scanning.
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  • Page 65: Chapter 6. Keyboard Emulation

    Chapter 6 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...

  • Page 66: Sun Keyboard

    KL3116 / KL3116T User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.

  • Page 67: Chapter 7. Firmware Upgrade

    1. From a computer that is not part of your KVM installation go to our Inter- net support site and choose the model name that relates to your device (KL3116 / KL3116T) to get a list of available firmware upgrade packages. 2. Choose the firmware upgrade package you want to install (usually the most recent) and download it to your computer.

  • Page 68: Starting The Upgrade

    KL3116 / KL3116T User Manual (Continued from previous page.) 4. Shut down the computers on your KL3116 / KL3116T installation. 5. From your KVM switch console, bring up the OSD (see page 31) and select the F4 ADM function. 6. Scroll down to FIRMWARE UPGRADE (see page 41). Press [Enter], then press [Y] to invoke Firmware Upgrade mode.
  • Page 69 Chapter 7. Firmware Upgrade 3. Click Next to continue. The firmware upgrade utility main screen appears: The utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. As you select a device in the list, its description appears in the Device Description panel.

  • Page 70: Upgrade Succeeded

    KL3116 / KL3116T User Manual If you enabled Check Firmware Version, the utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to continue or cancel the upgrade.

  • Page 71: Upgrade Failed

    4. Power on the KL3116 / KL3116T. 5. Follow the upgrade procedures that begin with the Starting the Upgrade section (see page 58). 6. After the upgrade completes successfully, power off the KL3116 / KL3116T. 7. Slide the Firmware Upgrade Switch back to the Normal position.
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  • Page 73: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 74 KL3116 / KL3116T User Manual (Continued from previous page.) If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 75: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 76: Technical Support

    KL3116 / KL3116T User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International Email Support support@aten.com Online Technical Support http://support.aten.com Support Troubleshooting http://www.aten.com Documentation Software Updates Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com...

  • Page 77: Specifications

    Appendix Specifications Function KL3116 / KL3116T Computer Direct Connections 512 (via daisy-chain) Port Selection OSD, Hotkey, Pushbutton Connectors External Console Port 1 x SPHD-18 (Male) External Mouse Port 1 x USB Type-A (Female) KVM Ports 16 x SPHD-15 (Female) Daisy-chain...

  • Page 78: Osd Factory Default Settings

    KL3116 / KL3116T User Manual OSD Factory Default Settings The factory default settings are as follows. Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode...

  • Page 79: Supported Kvm Switches

    Appendix Supported KVM Switches The table below lists KVM switches that are compatible with the KL3116 / KL3116T and the type of expansion that they use. (KVM switches listed below are sold separately. Contact your dealer for details.) Expansion Type...

  • Page 80: Computer Connection Table

    KL3116 / KL3116T User Manual Computer Connection Table The following table indicates the relationship between the number of compatible KVM switches that are cascaded from the KL3116 / KL3116T and the number of computers that they control on a daisy-chained installation. Computers...

  • Page 81: Clear Login Information

    Appendix Clear Login Information If you are unable to perform an administrator login (because the username and password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the switch and remove the top cover from the unit chassis. 2.

  • Page 82: Optional Rack Mounting

    KL3116 / KL3116T User Manual Optional Rack Mounting For convenience and flexibility, three optional rack mounting kits are available: A long bracket standard rack mounting kit for 68 105 cm racks; – A short bracket Easy-Installation rack mount kit for 57 70 cm racks;...
  • Page 83 Appendix 2. Packing material has been inserted to protect the KL3116 / KL3116T during shipping. Slide the LCD module out until the packing material is visible. Remove the packing material before installing the unit, as shown in the diagram below.
  • Page 84 KL3116 / KL3116T User Manual a) Screw the front flanges to the rack first. b) Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack, then screw the rear flanges to the rack.
  • Page 85 Appendix 5. Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the switch, then use the screws supplied with this package to attach the bars to the rear of the switch (tighten the screws all the way).

  • Page 86: Troubleshooting

    The distance between the external console and the the external monitor. KL3116 / KL3116T is too great. The maximum VGA cable distance should not exceed 20 m and, in some cases, may need to be shorter. Replace the VGA cable with one...

  • Page 87: Sun Systems

    Appendix Sun Systems Problem Solution Video display problems The display resolution should be set to 1024 x 768 @ 60 Hz. with HDB-15 interface Under Text Mode: systems (e.g. Sun Blade 1. Go to OK mode and issue the following commands: 1000 servers).

  • Page 88: Dedicated Invocation Keys

    KL3116 / KL3116T User Manual Dedicated Invocation Keys Two dedicated keys are provided on the keyboard module to make it easy to invoke Hotkey Mode and the OSD (as shown in the diagram below): Note: These keys are toggles. Press once to invoke the feature, press again to exit.

  • Page 89: Limited Warranty

    Appendix Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
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  • Page 91 Index Auto Scanning, 44 F1: GOTO, 34 Invoking Auto Scan, 48 F2: LIST, 35 Pausing Auto Scan, 44, 48 F3: SET, 36 Scan Duration, 36 F4: ADM, 39 Stopping, 48 F5: SKP, 42 F6: BRC, 43 F7: SCAN, 44 Basic Operation, 21 F8: LOUT, 44 Beeper Factory Default Settings, 68...
  • Page 92 KL3116 / KL3116T User Manual USB Port, 8 LCD OSD Installation, 11 Adjustment Settings, 28 Daisy-chaining, 18 Buttons, 27 Single Level, 15 Configuration, 27 Invoking Hotkey Mode, 46 Lock LEDs & Reset Switch, 7 Logout, 44 Logout Timeout, 39 Keyboard Emulation...
  • Page 93 Display Position, 36 Numbering, 30 Safety Instructions Port LEDs, 7 General, 63 Port Names, 40 Rack Mounting, 65 Port Selection Scan Duration, 36 Hotkeys, 47 SCAN/SKIP MODE, 37 Manual, 30 Screen Blanker, 37 OSD, 33 Selecting the Active Port, 47 Port Selection Area, 7 ports Accessible Ports, 39...

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