1. Manuals
  2. Brands
  3. Teleco Manuals
  4. Telephone
  5. UST DK
  6. User manual

Teleco UST DK User Manual

Electronic telephone
Hide thumbs Also See for UST DK:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
UST
Digital Business Telephone Systems
Electronic Telephone

User Guide

August 1998

Advertisement

Table of Contents
loading

Related Manuals for Teleco UST DK

Summary of Contents for Teleco UST DK

  • Page 1: User Guide

    Digital Business Telephone Systems Electronic Telephone User Guide August 1998...
  • Page 2 Teleco, Inc. also reserves the right, without prior notice, to make such information retrieval systems—without express written permission of changes in equipment design or components as engineering or the publisher of this material.

  • Page 3: Table Of Contents

    Contents Introduction Organization ............................viii How to Use This Guide ........................viii Conventions ............................ix Related Documents ..........................x Chapter 1 – The Grand Tour Buttons ..............................3 Fixed Buttons ...........................3 Flexible Buttons ..........................5 LCD ................................7 LCD Buttons ............................7 LED Indicators ............................9 On-hook/Off-hook ..........................10 Volume Controls ...........................10 Chapter 2 –...
  • Page 4 Direct Inward System Access (DISA) ....................40 Direct Station Selection (DSS) ......................41 Do Not Disturb (DND) .........................42 Door Lock .............................42 Door Phones ............................43 DTMF Tone Dialing with * and # ......................44 Group Listening ............................45 Handsfree Answerback .........................45 UST DK Electronic Telephone...
  • Page 5 Handsfree Monitoring ...........................46 Message Waiting ..........................47 Microphone Cut-Off ..........................49 Off-hook Call Announce (OCA) ......................49 Voice First Signaling ........................50 Tone Signaling ..........................50 SP-OCA ............................51 Override Calls ............................51 Page Announcements ..........................54 Privacy On-Line ............................55 Privacy Release .............................55 Release and Answer ..........................56 Saved Number Redial ...........................56 Speakerphone ............................57 Speed Dial .............................58 Speed Dial–Advanced Features ......................59...
  • Page 6 Delayed Ringing ..........................104 Appendix C – Button Labels Flexible Buttons ..........................105 20-button Electronic Key Telephone with LCD................ 2 Multiple Directory Numbers Example ..................6 LCD Buttons ..........................7 Example Button Assignments ....................94 Tables Fixed Button Definitions ......................3 UST DK Electronic Telephone...
  • Page 7 Directory Button Definitions .....................5 Mode Definitions ........................8 LED Indicators ..........................9 Using VOL ..........................10 Using VOL with Additional Buttons ..................11 Door Phone Lock IDs/Locations .....................42 Feature Access Codes ......................59 Control Button Definitions ......................73 DNIS/ANI Samples .........................77 Dial Pad Key Equivalents ......................80 CO Line Access Codes ......................100 Paging Groups ........................101 External Paging Zones ......................101...
  • Page 8 This page intentionally left blank. UST DK Electronic Telephone...

  • Page 9: Introduction

    Introduction This guide describes how to use electronic telephones for UST DK systems. Models covered in this user guide include electronic telephones equipped with a Liquid Crystal Display (LCD) and/or speakerphone. Instructions for the Electronic Direct Station Selection (DSS) Console are included.

  • Page 10: Organization

    How to Use This Guide We suggest that you read this entire guide and get acquainted with the UST DK electronic telephone and its features. Once you become acquainted with the basic features, you can use this guide in conjunction with the Electronic Telephone Quick Reference Guide.

  • Page 11: Conventions

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Conventions Conventions The left column gives The right column gives the immediate result of your action. you single or This column also includes additional notes and comments. numbered steps that you need to perform a procedure. These steps apply to both mouse or keyboard use.

  • Page 12: Related Documents

    Related Documents –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Related Documents Refer to the following documents for more information: Electronic Telephone Quick Reference Guide PC/Data Interface User Guide System Administrator Guide UST DK Electronic Telephone...

  • Page 13: Chapter 1 - The Grand Tour

    LEDs improves your efficiency in using the telephone and helps you take advantage of all of the benefits your telephone offers. Teleco electronic telephones incorporate state-of-the-art telecommunications technology and provide a vast array of calling features. They are easy to operate, and all features are accessed with a feature button or a brief access code.

  • Page 14: 20-Button Electronic Key Telephone With Lcd

    Feature and Function LEDs Microphone 2548 [DN] or Intercom Button Speaker Volume Control Sliding Memo Tray Ring Volume Control Speaker On/Off Button Hold Button Microphone Button Conference Transfer Button Figure 5 20-button Electronic Key Telephone with LCD UST DK Electronic Telephone...

  • Page 15: Buttons

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Buttons Buttons  There are two sets of buttons, fixed and flexible. The fixed buttons, such as  , and are shown in Figure 1 on the prior page. The flexible buttons consist of directory numbers (Primary, Secondary, Phantom) and feature buttons. The number of preprogrammed flexible buttons varies by telephone.
  • Page 16 Can be used to disconnect on- hook speakerphone calls. Slide to adjust volume levels (see “Volume Controls” on Page 10).   Slide to adjust the ring volume levels, and the voice levels of the caller (Handsfree Answerback operation). UST DK Electronic Telephone...

  • Page 17: Flexible Buttons

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Buttons Flexible Buttons All flexible buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments. Line Buttons  You may have buttons designated as...

  • Page 18: Multiple Directory Numbers Example

    Figure 6 Multiple Directory Numbers Example Feature Buttons Preprogrammed feature buttons can be assigned to your telephone and vary for individual telephones. See Table 34 on Page 105 for a list of all the possible feature buttons. UST DK Electronic Telephone...

  • Page 19: Lcd

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments. There are two available features that may not be programmed to buttons on your telephone – " " " .

  • Page 20: Mode Definitions

    View Call Park Orbit list. Send a message to a Remote called station. Send a message to a Remote calling station. (See Chapter 3 – LCD Operation for an explanation of how to use these buttons.) UST DK Electronic Telephone...

  • Page 21: Led Indicators

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– LED Indicators LED Indicators Each line and feature button has a LED next to it which indicates the status of the line or feature associated with that specific button. Line LEDs light and/or flash at varying rates to indicate call status (see Table 21). Table 21 LED Indicators Your Station...

  • Page 22: On-Hook/Off-Hook

    Ring Tone Volume/Incoming On-hook, Adjusting the ring tone volume also Handsfree Answerback and Idle control changes the volume level of Speaker OCA incoming Handsfree Answerback and Speaker OCA calls before they are answered by pressing a [DN]. UST DK Electronic Telephone...

  • Page 23: Using Vol With Additional Buttons

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Volume Controls Table 23 Using VOL with Additional Buttons Phone Feature Press Comments Status Background Music (BGM) On-hook, BGM is activated over your  over Telephone Speakers Idle telephone speakers..or [DN] +  Background Music (BGM) On-hook, [DN] and slide the You hear dial tone after pressing Volume Idle...
  • Page 24 Volume Controls ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– This page intentionally left blank. UST DK Electronic Telephone...

  • Page 25: Chapter 2 - Features

    Features which require a telephone equipped with a speakerphone are noted. Before You Begin If you are a new user of the UST DK electronic telephone, you need to determine if your telephone has been set up for Automatic Line Selection and Ringing Line Preference. You also need to know if your telephone has Tone or Voice First signaling when an internal call is received.

  • Page 26: Automatic Line Selection

    ( Lift the handset or press or press the flashing button. Note You can change to the alternate signaling method when making a call on a call-by-call basis by pressing after dialing an internal telephone number. UST DK Electronic Telephone...

  • Page 27: Quick Reference

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Quick Reference Quick Reference The following is a quick reference chart for using your telephone’s standard features. Making an Internal Call 1. Lift the handset You hear dial tone. ( ...or press ...or a [DN] if you do not have Automatic Line Selection.

  • Page 28: On-Hook Dialing

    4. Hang up ( ...or press Answering Calls When you receive an incoming call, the LCD displays either the CO NO. 203 Line ( LINE 10 RINGING ... or the station [PDN] ( NO. 203 210 CALLING UST DK Electronic Telephone...

  • Page 29: Incoming Call Notification

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Quick Reference To answer the incoming call Lift the handset The LED changes from incoming call rate to the in-use rate. Your LCD displays the answered line. ( ...or press For information on Caller ID/ANI/DNIS LCD displays for ...or the flashing incoming calls, see “LCD Operation”...

  • Page 30: Account Code Calls

    Voluntary Account Code set in system programming. If the system is set for Verified Account Codes, you must enter specific verified codes when entering the Voluntary Account Code or the code is not validated for the SMDR report. UST DK Electronic Telephone...
  • Page 31 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Account Code Calls To use a Voluntary Account Code 1. After accessing a CO Your conversation is not interrupted. NO. 204 #  Line, press ENTER ACCT CODE " If the Voluntary Account Note ...or Code is not required to dial " out, the account code can be ...or...

  • Page 32: Alarm Reset

    Alarm Reset –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Alarm Reset Your UST DK system can be connected to a facility alarm system. All telephones produce a startling tone whenever this alarm is activated. To reset the alarm # Press Alert Signaling Alert Signaling enables you to send an alert sound to a designated station or partner by pressing a single button.

  • Page 33: Automatic Busy Redial (Abr)

    Automatic Busy Redial (ABR) After reaching a busy outside number, you can activate ABR so that the UST DK system automatically redials the number at regular intervals. If the system redials an outside number that is still busy, ABR resets and tries again. This feature may not be allowed on some (or all) lines in your system—depending on the telephone line type connected.

  • Page 34: All Call Voice Page

    ...or [DN] + may also Page external speakers as well as “All Note Call Page” telephones depending on system programming. 2. Make your announcement in a normal voice level and repeat it. 3. Hang up. UST DK Electronic Telephone...

  • Page 35: Automatic Callback (Acb)

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Automatic Callback (ACB) Automatic Callback (ACB) After reaching a busy/DND station, you can set ACB to have the system call you when the called station becomes available. You can also set ACB to place you in a queue for an available CO Line, if you reach a line group in which all lines are busy.

  • Page 36: Automatic Hold

    Background Music (BGM) If BGM is enabled, you can turn it ON/OFF for your individual station speaker. To enable/cancel BGM on your telephone speaker Press Toggles BGM ON/OFF. %! ...or [DN] + Turns BGM ON. ( UST DK Electronic Telephone...
  • Page 37 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Background Music (BGM) % Press [DN] + Turns BGM OFF. ( %! % Ignore busy tone after dialing Note Note BGM over external speakers is controlled by the System Administrator. Features...

  • Page 38: Call Forwarding

    The LCD on your telephone provides you with call forwarding information. The LCD examples shown in the following sections are identical to those on your telephone LCD. At times, the entries on the display scroll off the LCD and only portions of the entries remain. UST DK Electronic Telephone...

  • Page 39: Call Forward-All Calls

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Forwarding Call Forward–All Calls This feature enables you to forward all calls automatically to another station. Your station does not ring. To activate Call Forward–All Calls # 1. Press The LED flashes red. You hear NO. 201 &! confirmation tone after CALL FORWARD TO ...or [PDN]/[PhDN] +...

  • Page 40: Call Forward-No Answer

    4. Enter the time delay The LCD displays the amount of NO. 201 %4& ) seconds. time entered ( CALL FORWARD TO 203*16 Skip this step if you do not Note want to change the time. UST DK Electronic Telephone...

  • Page 41: Call Forward-Busy/No Answer

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Forwarding # 5. Press The LED lights steady red and calls CF-NA 201-203 " forward to the stored directory JAN 01 TUE 12: 19 ...or , then number ( ( (if access code was used in step 1)..or if your telephone does not...

  • Page 42: Call Forward-Fixed

    Press The LED lights steady red and all calls forward to a station [PDN] or voice mail device set in system programming..or a second time to cancel the feature. UST DK Electronic Telephone...

  • Page 43: Call Forward-External

    CO Line, a station over a tie line, or a station Speed Dial location within your UST DK system. If the destination is over a CO Code 49. Line, the CO Line must only ring at your station.

  • Page 44: Call Forward Remote Destination Change

    With some systems, you can dial a line group code instead of a CO Line number access code. (See Appendix A, Table 29 on Page 100.) 5. Press You hear a confirmation tone. UST DK Electronic Telephone...

  • Page 45: Call Park Orbits

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Park Orbits Call Park Orbits The Call Park feature enables you to hold a call temporarily in an orbit (the area where the call is held). Anyone can retrieve the call from the orbit using the same or a different station. There are 20 General Park Orbits for the system and 1 Personal Park Orbit for each station.

  • Page 46: Call Park And Page

    The call is parked and the CO Line flashes (hold), or the [DN] Number ( LED turns OFF. or a valid [PDN] ...or if you have an The system parks the call on the lowest vacant Orbit Number. LCD, press UST DK Electronic Telephone...

  • Page 47: Call Pickup

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Pickup 3. Enter a [DN] or a After you enter an Orbit Number, a short burst of dial tone Page Group or Zone prompts you to enter the Page access code. access code (see Table The LCD shows the Auto Park 30 on Page 101 and HOLD LINE 2...

  • Page 48: Group Pickup

    You are connected to the call. If the called station belongs to access code more than one group, any of the Group Pickup codes -  --' ) of the associated with those groups pickup the call. group to which the station belongs. UST DK Electronic Telephone...

  • Page 49: Call Transfer With Camp-On

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Transfer with Camp-on Call Transfer with Camp-on You can transfer calls to idle or busy [DNs], Hunt Group Numbers, ACD Group [DNs], etc. You cannot transfer (or camp-on) to a station [PDN] or [PhDn] if the station is in the DND mode, unless the station [PDN] or [PhDN] appears on other stations.

  • Page 50: Call Waiting

    The camped-on line rings your telephone, and the CO LED flashes (incoming call). the existing call ...or press the flashing This disconnects the current call and connects you to the transferred call. The [DN] or CO LED flashes (in-use). [DN] or UST DK Electronic Telephone...

  • Page 51: Conference Calls

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Conference Calls Conference Calls This feature enables you to add other parties to an existing call. The following conferencing configurations are possible: Up to two stations and two CO lines. Up to three stations and one CO Line. Up to four stations. To make a conference call  1.

  • Page 52: Direct Inward System Access (Disa)

    2. Dial a CO Line or CO If you do not hear dial tone, you must also dial a DISA security Line access code code. See Table 29 on Page 100 for CO Line Access Codes. when you hear dial tone UST DK Electronic Telephone...

  • Page 53: Direct Station Selection (Dss)

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Direct Station Selection (DSS) ...or dial a CO Line or You hear dial tone. CO Line access code See the System Administrator for the DISA security Note and then a DISA code number. If the correct code is not entered, the call security code.

  • Page 54: Do Not Disturb (Dnd)

    "( Your telephone may have up to five ) buttons, which enables you to unlock a door. Door Lock Button Location Unlock Door 0 Unlock Door 1 Unlock Door 2 Unlock Door 3 Unlock Door 4 UST DK Electronic Telephone...

  • Page 55: Door Phones

    When a door phone calls, you hear a distinctive ringing tone, one or five times (set in system programming). You can also call a door phone and monitor the surrounding area. The number of possible door phones vary by UST DK system, with up to 12 as the maximum for larger systems.

  • Page 56: Dtmf Tone Dialing With * And

    DTMF tones on a telephone without a SDS/RDL button Press , then You can now output , DTMF tones, and digits the duration of the outside call. This procedure must be repeated on each call when you require such output. UST DK Electronic Telephone...

  • Page 57: Group Listening

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Group Listening Group Listening This feature enables you and people near your telephone to hear the called party over your speaker, but the called party cannot hear you. You can alternate between parties as long as the handset is off-hook. To activate group listening When your telephone The SPKR LED lights red.

  • Page 58: Handsfree Monitoring

    ON/OFF with one touch, to switch OFF only while pressed and held, or to be either ON/OFF at the start of handsfree dialing. See your System Administrator if you want the setting changed. UST DK Electronic Telephone...

  • Page 59: Message Waiting

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Message Waiting Message Waiting All telephones have a standard MW/FL LED for receiving/retrieving messages left by callers who called a busy or non-answering [PDN]. Telephones that own [PhDNs] can also have up to four additional (flexible) message waiting [PhDN/MW] buttons and LEDs. The fourth message waiting button is reserved for the Message Center.
  • Page 60 The MW/FL flashes red at the called NO. 201 telephone. The MW/FL LED lights INT 203 MW SET steady red at your telephone. The LCD displays the station ( ) where you set a message waiting light. UST DK Electronic Telephone...

  • Page 61: Microphone Cut-Off

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Microphone Cut-Off ( 3. Press The MW/FL LED on your telephone SENT 203 turns OFF. The MW/FL LED on the JAN 01 SUN 12: 19 called telephone flashes until the called party presses the flashing LED . To cancel a Message Waiting light set on another station & Press [DN] and dial + [PDN] or [PhDN].

  • Page 62: Voice First Signaling

    If you still hear a busy tone after dialing 21 or 12, the called telephone is either busy on a speakerphone call or does not ring tone and speak have the OCA option set in system programming. Either to the called station. condition blocks OCA. UST DK Electronic Telephone...

  • Page 63: Sp-Oca

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Override Calls SP-OCA To answer an SP-OCA call Speak toward the You may want to hold your hand over the handset mouth piece to prevent the other party from hearing you. microphone of your phone. To disconnect an SP-OCA call to your station ( Press The SP-OCA call made to your station disconnects.
  • Page 64 The overridden station number ( NO. 204 displays on your LCD until the call is 210 EXEC OVRD ended. The overriding station number ( NO. 210 displays on the called station LCD 204 EXEC OVRD until the override is disconnected. UST DK Electronic Telephone...
  • Page 65 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Override Calls To override a Privacy Override Press Connected parties may hear an NO. 204 optional tone signal before you are LINE 03 PRV OVRD connected. Your station LCD displays the CO Line identification ( CO 03 The overridden station LCD displays your station number ( NO.

  • Page 66: Page Announcements

    ...or [DN] + may also Page external speakers as well as “All Note Call Page” telephones, depending on system programming. 2. Make your announcement in a normal voice level and repeat it. 3. Hang up. UST DK Electronic Telephone...

  • Page 67: Privacy On-Line

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Privacy On-Line Privacy On-Line With this feature, you can block Privacy Override from being used on your CO Line. The button does not block Busy or Executive Override. To set/cancel privacy   Press The LED lights steady red. Others are blocked from entering your CO Line calls when they press a common Line button.

  • Page 68: Release And Answer

    This feature enables you to store a dialed telephone or station number, then redial that number with the touch of a button. To save a telephone/station number # Press The last number you dialed is saved for automatic redial the next time you press this button. UST DK Electronic Telephone...

  • Page 69: Speakerphone

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speakerphone Speakerphone All electronic telephone users can answer internal calls handsfree (on-hook), but only users with a speakerphone can make and receive calls without lifting the handset. Any electronic telephone model with an “S” in the model name is equipped with a speakerphone. To change from handset to speakerphone 1.

  • Page 70: Speed Dial

    To store longer dialing strings, see “Speed Dial Number number (max. 20 Linking” on Page 62. To insert a pause or flash signal in the digits). number, see “Speed Dial Pause” on Page 62. " 4. Press The number is stored. UST DK Electronic Telephone...

  • Page 71: Speed Dial-Advanced Features

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speed Dial–Advanced Features To clear a telephone number on a Station SD button Repeat the above procedure, skipping step 3. To program one-touch telephone number dialing In Step 3 above, press See “CO Line Access Codes” on page 99. [PDN] + CO Line access code before the telephone...
  • Page 72 Off-hook Call Announce (Manual Mode) Voice First: ; Tone First: , or Overrides (Busy, DND) Overrides (Executive) Page Access + [PDN] + where: XXX = Page Access code - see “Paging Access Codes” on Page 101. UST DK Electronic Telephone...
  • Page 73 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speed Dial–Advanced Features Table 25 Feature Access Codes (continued) Features Feature Access Code Sequence    Park Call/Access Page + [X X X] + [Y Y Y] The existing call is parked, and you are where: automatically connected to the Page. [X X X] = 900~919 or 999 park zone number;...

  • Page 74: Speed Dial Pause

    System Speed Dial that you are planning to use. To link station/system speed dial numbers " 1. Press " 2. Press See Table 33 on Page 102 for Station Speed Dial Access " Codes..or (or ) + a Station Speed Dial Access Code. UST DK Electronic Telephone...
  • Page 75 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speed Dial–Advanced Features " 3. Press (or ). 4. Enter the System See Table 33 on Page 102 for System Speed Dial Access Speed Dial Access Codes. Code to which the number is to be linked. 5. Enter the telephone number to be stored (max.

  • Page 76: Chain Dialing Speed Dial Numbers

    (or ) and See Table 32 on Page 102 for Speed Dial Codes. dial the Speed Dial code for the telephone number to be dialed. 3. To dial another telephone number,  press repeat steps 1 and 2. UST DK Electronic Telephone...

  • Page 77: Timed Reminders

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Timed Reminders Timed Reminders You can set five separate reminders at your station. At the time (hour and minute) set by you, your telephone beeps. If your phone has an LCD, the message is also displayed. You can set the reminder to occur once or on a daily basis.

  • Page 78: Tone/Pulse Dialing

    2. Dial a telephone number.  3. Press while on The Tone LED lights steady red, and you are able to send the call. DTMF tones with your dial pad. The feature is cancelled when the call is completed. UST DK Electronic Telephone...

  • Page 79: Two (Tandem) Co Line Connection

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Two (Tandem) CO Line Connection Two (Tandem) CO Line Connection This feature enables a station user to connect two CO lines, then drop out of the conversation. On some systems, both buttons (or buttons) must appear on your telephone to allow Tandem connections to be established from your telephone.
  • Page 80 The LED turns OFF when the parties hang-up. Note If the public telephone company provides auto disconnect, the connection may release automatically when the parties hang up. If not, the lines must be supervised to be disconnected. UST DK Electronic Telephone...

  • Page 81: Voice Mail Integration

    Voice Mail Integration This section explains how to program your telephone to forward and retrieve messages when using a Teleco Voice Mail System with your UST DK system. Refer to the appropriate Teleco Voice Mail User Guide for more information:...
  • Page 82 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– To assign a voice mail message mailbox number This procedure is required for the initial storage of VM ID code to the Teleco Voice Mail system. Once programmed, these digits remain in memory until changed. To change the code, repeat this procedure.
  • Page 83 If a + sign is displayed, you sources. have message waiting indications from more than one source (voice mail or stations). By setting Call Forward to the Teleco Voice Mail System on your telephone, callers are automatically connected to your voice mailbox. Features...
  • Page 84 (or ) + " ( To cancel Call Forward Press The Call Forward LED turns off..or a [PDN] or You hear a confirmation tone, and Call Forward is cancelled. &! [PhDN] + , then hang up. UST DK Electronic Telephone...

  • Page 85: Chapter 3 - Lcd Operation

    LCD Operation This chapter covers the LCD, its buttons and displays. Special features available only with the LCD are described in detail and step-by-step instructions on using them are given. (For electronic telephone standard features, see Chapter – The Grand Tour.) Control Buttons " #...
  • Page 86 MAY 24 MON 12: 05 Scrolls through speed dial numbers when in Mode 8.   Scrolls through message waiting numbers. Scrolls through the speed dial digits (if more than 16 digits) when in Mode 8. UST DK Electronic Telephone...

  • Page 87: Busy Lamp Field (Blf) Display

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Busy Lamp Field (BLF) Display To exit from any mode " 1. Press MODE NO. ? 2. Press The LCD displays date/day/time. JUNE 03 TUE 03:54 Busy Lamp Field (BLF) Display This feature displays when a station is busy or ringing on any type of [DN] or CO Line. If one or all telephone [PDNs] are in use on another telephone, the telephone shows busy on the BLF, even though it may be idle.

  • Page 88: Caller Id/Ani/Dnis Information Mode

    If Caller ID was activated, then the caller name and/or number would appear on the first line. To activate the Caller ID/ANI or DNIS display mode " &! Press . The system default is ON. To deactivate the Caller ID/ANI or DNIS display mode " & Press UST DK Electronic Telephone...

  • Page 89: Call Park Orbit List Display

    Call Park Orbit List Display Table 27 DNIS/ANI Samples Function ANI/Caller ID Number* DNIS/Caller ID Name Incoming Call CN: 7145556782 TELECO LINE 3 RINGING LINE 3 CALLING Incoming ACD Call TELECO LINE 3 RINGING Answered incoming or transferred call. CN: 7145556782 TELECO Display changes to call duration.

  • Page 90: Retrieve And Auto Dial Lost Calls

    & 1. Press The first lost call phone number and MR. SMITH caller name are displayed on your 7145568725 LCD. ANI/Caller ID numbers always include area codes.   2. Press The next lost call is displayed. UST DK Electronic Telephone...

  • Page 91: Messages

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Messages ...or The lost call prior to the call displayed MS. DOE   after pressing is displayed. 7143723546 ...or The lost call information is deleted without auto dialing the call. To Auto Dial the lost call " & 1. Press The phone number and caller name MR.

  • Page 92: Dial Pad Key Equivalents

    (in alpha mode) and move the cursor to the right. Table 28 Dial Pad Key Equivalents Letter Key Equiv. Letter Key Equiv. Letter Key Equiv. Symbol Key Equiv.   –   UST DK Electronic Telephone...
  • Page 93 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Messages Table 28 Dial Pad Key Equivalents (continued) Letter Key Equiv. Letter Key Equiv. Letter Key Equiv. Symbol Key Equiv. Note Symbols shown above must be made in alpha character mode on the dial pad. There are three basic LCD message functions: Advisory messaging enables you to store an informative message for LCD telephones that call your phone.
  • Page 94 The LCD M or [PDN] LED lights, and the message displays. The message is now stored in system memory. (See “To enter LCD characters” on Page 80.) 4. Repeat Steps 1~3 for any additional messages you want to store. UST DK Electronic Telephone...
  • Page 95 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Messages  " 5. Press The message displays on your LCD as an Advisory Message ( (see below). To cancel the message display, press [PDN] and ...or &%  " dial or press To set an advisory message for incoming calls  "...

  • Page 96: Message Notification

    Your station number and a message indication can be sent to another LCD station. When that station responds, it receives the message. To set a notification station message 1. Press [PDN] and dial Station does not answer or is busy. the station DN. UST DK Electronic Telephone...
  • Page 97 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Messages " 2. Press MW TO STXXX MSG NO.? 3. Enter the message Station message (10~19), system message (60~99). The LCD number. displays the message. This assumes that ‘the message has already been stored in memory.  9 4. Press MSG W LED flashes on the called station and the LCD displays: CALL 204-207M...

  • Page 98: Group Notification Station Messaging

    The LCD displays the message. In this OUT TO LUNCH number (station example, system message 60 was !4!' ; system, entered. This assumes the message is &4'' already stored in memory. # 7. Press MSG NO.? UST DK Electronic Telephone...

  • Page 99: Silent Messaging (Busy Station)

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Messages " 8. Press MODE NO.? 9. Press At the destination station, the LCD displays the originating station SENT 207M  9 number and the LED flashes. To receive a notification message  9 Press To cancel the message from the telephone that has the message set Press [PDN] and dial XXX is the [PDN] of the telephone that has the message set.

  • Page 100: Memos

    LCD message memory. To program Speed Dial names and numbers " 1. Press " then 2. Dial a station speed See Table 32 on Page 102 for speed dial code. dial codes. # * 10 SPEED DIAL UST DK Electronic Telephone...
  • Page 101 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Memos " 3. Press If a name was previously stored on *10 NAME this code, it appears on the top line. SPEED DIAL 4. Enter the name or The name appears on the bottom line as you enter it. (See “To memo (12 characters enter LCD characters”...

  • Page 102: Timed Reminders

    If the number is longer than 16 digits, a “+” appears in the far the directory for the right corner of the display. appropriate number/ memo.   4. Press display any remaining digits. Timed Reminders See “Timed Reminders” on Page 65. UST DK Electronic Telephone...

  • Page 103: Name/Number Display

    LCD characters” on Page ( 3. Press The information is stored and appears TELECO EXT. 200 on the top line of your station LCD. DATE DAY TIME When you call a station, the name/title NO. 213 displays on the bottom of the called TELECO EXT.
  • Page 104 LCD. You are asked for the user name. 2. Press in the alpha Blank characters replace the information. mode to enter blanks. ( 3. Press The information is erased and the [PDN] of the telephone is displayed. UST DK Electronic Telephone...

  • Page 105: Chapter 4 - Dss Console

    DSS Console This chapter provides an overview of the Direct Station Selection (DSS) Console that is available for system operators who do not have an attendant console. It describes the features buttons and their associated LEDs. It applies to the DSS Console models HDSS2060 (see Figure 8 on Page 94), HDSS1060, and HDSS6560.

  • Page 106: Example Button Assignments

    Name/Number Display –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Notes The button numbers shown in this figure are examples only and may not reflect the numbers on your particular station equipment. Not available on UST 1014DK systems. 2039 Figure 8 Example Button Assignments UST DK Electronic Telephone...

  • Page 107: [Dss] Buttons

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– [DSS] Buttons [DSS] Buttons Each [DSS] button is associated with a particular station in your telephone system. It can be used to transfer an outside call to the associated station or to make a direct call to the associated station. The [DSS] LED lights steady red when the station associated with the [DSS] is ringing, busy on a call, or in the DND mode.

  • Page 108: Transferring A Call

    When the called station answers the transferred call, the CO LED becomes steady red. The [DSS] LED remains steady red. Note If the busy station is in the DND mode, the call is not transferred, but recalls your telephone immediately. UST DK Electronic Telephone...

  • Page 109: Answering A (Co Line)

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Features If the call is not answered after a specified recall time set in system programming, camp-on is cancelled and the transferred call rings back. Answering a (CO Line) If your DSS Console is equipped with a button, you can answer CO Line calls from the console as you would from an electronic telephone.

  • Page 110: Night Transfer

    To override call forward with your DSS Console Press the station [DSS] set for call forward. Night Transfer You can use the DSS Console to make the system ring different telephones for incoming calls during different times of the day. UST DK Electronic Telephone...

  • Page 111: Appendix A - Access Codes

    Access Codes This appendix contains access codes for outside Speed Dial (SD) numbers, CO lines, Paging Group and Paging Zone Codes. CO Line Access Codes CO lines are used when you dial an outside number. If your telephone does not have a button, you can enter the appropriate code listed in Table 29 to access an outside line.

  • Page 112: Feature Access Codes

    120 stations. Station users can access each group separately by dialing an access code (Tables 30~31). To enter a paging group access code Press [PDN] Access Code. UST DK Electronic Telephone...

  • Page 113: Speed Dial Access Codes

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speed Dial Access Codes Table 30 Paging Groups Paging Group Access Code Paging Group Access Code   Station Group A Station Group E   Station Group B Station Group F   Station Group C Station Group G   Station Group D...

  • Page 114: Speed Dial Access Codes

    Large System (RCTUE/F) Table 33 Speed Dial Number Linking System Speed Dial Codes that can be Linked to System other Speed Dial Codes !"!! UST 1014DK, UST 1024DK, UST 1040DK, RCTUA !"!! RCTUBA/BB, RCTUC/D !!"!!! RCTUE/F UST DK Electronic Telephone...

  • Page 115: Appendix B - Centrex Application Flexible Directory Numbering

    Centrex Application Your system may be equipped with the Centrex Application, which enhances its feature capability when installed behind a Centrex or PBX system.Your telephone may have access to one or more of the enhanced Centrex features listed below. Flexible Directory Numbering A station [PDN] can be three or four digits.

  • Page 116: Delayed Ringing

    Delayed Ringing ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Delayed Ringing CO or Centrex line(s) can be programmed for a 12-second and/or 24-second ring delay at stations to permit alternate answering conditions. Answer the line when your telephone is ringing. UST DK Electronic Telephone...

  • Page 117: Appendix C - Button Labels Flexible Buttons

    Button Labels Flexible Buttons All flexible buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments. Table 34 Feature Button Definitions Button...
  • Page 118 Press to set up conference and transfer calls. Park Orbit Display Button - LCD Telephones Only- Press to display call(s) parked in orbit. If there are multiple parked calls, a + sign appears on the LCD. UST DK Electronic Telephone...
  • Page 119 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Flexible Buttons Table 34 Feature Button Definitions (continued) Button Definitions Label Park/Page Button-  Press to park internal or outside call in orbit and announce to other telephones or paging speakers to retrieve the parked calls. Directory Number Button- Press to answer a call to the Directory Number [DN] or to initiate a phone call.
  • Page 120 Tenant Night Transfer Buttons-  '"( Press the appropriate button to control the system’s CO line ringing patterns for after hours incoming calls for either of the tenants that share a single UST DK system. Night Transfer Lock Buttons-   '"( Initiates entry of the NT Lock password.
  • Page 121 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Flexible Buttons Table 34 Feature Button Definitions (continued) Button Definitions Label $% Pause (Long) Button- Press to insert a 10-second pause when programming Speed Dial numbers. Pause Button- Press to set either a one-half or two-second pause when programming Speed Dial numbers.
  • Page 122 [PDN] if programmed for auto preference in system programming. Also used to disconnect on-hook speakerphone calls. Tone Button- & Press to change the outgoing dialing of the CO line in use from dial pulse to tone signaling. UST DK Electronic Telephone End of manual. UST DK Electronic Telephone...
  • Page 123 Index about this book before you begin conventions BGM over telephone speakers how to use this guide viii BLF display organization viii busy override related documents button labels buttons [DSS] access code [PDN] – using [PhDN] access codes [SDN] CO Line Cnf/Trn feature directory number...
  • Page 124 DISA incoming calls handsfree answerback outgoing calls handsfree monitoring DNIS Hold do not disturb (DND) do not disturb override door lock incoming DISA calls door phone indicators [DSS] button console UST DK Electronic Telephone...
  • Page 125 override busy do not disturb buttons executive operation privacy telephones override calls incoming calls outgoing call LED indicators liquid crystal display (LCD) page announcements lost calls page button retrieve and auto dial paging group codes – phantom directory number primary directory number privacy memo on-line...
  • Page 126 Spkr SP-OCA timed reminders tone⁄ pulse dialing two (tandem) CO line connection [DN] supervision using access codes voice mail integration – volume volume controls voluntary account codes ‹verified/non- verified) UST DK Electronic Telephone...

Table of Contents