Troubleshooting; Troubleshooting Chart - WeatherBug Weather Station Installation, Operation And Maintenance Manual

Troubleshooting

The following is a list of possible problems that your WeatherBug Weather Station could
have, along with typical causes and solutions. Please consult this chart before calling
WeatherBug Technical Support.
NOTE: Always check your weather station's power supply and connections first.
Problem
Power is on, but green MCU power light isn't lit
MCU power light is on, but there's no data on
the Digital Display
MCU power light is on, but Digital Display or
WeatherStreamer/MacMET software is displaying
inaccurate data
MCU's battery low light is illuminated
Unable to connect to MCU through your
computer using WeatherStreamer/ MacMET
software
AWS-WXN-60003.001
Weather Station Manual

Troubleshooting Chart

Version 1.0, Release 5
- 37 -
Possible Cause/Solution
Power supply may not be connected. Check that
all power supplies are plugged in and turned on,
including surge protector. Check that reset circuit
breaker on back of MCU has not been tripped (it
should be pressed in).
Check that MCU's display TX light is blinking
and the Digital Display is plugged in and has
appropriate power supply. Check that a
standard four-conductor phone line is connected
between the MCU and Digital Display. Make
sure the RJ11 connectors on the phone cord are
properly installed. If you assembled the phone
wire, you may need to reverse the polarity by
flipping the connector at one end of the cable.
Check that data cables from the outdoor sensor
suite are connected properly. The MCU's display
TX light (to the right of Sensor Net cable
connection) should be blinking.
Make sure that the MCU power supply is
connected, and that your UPS is operating
properly.
Make sure that the WeatherBug provided
computer cable is connected between your MCU
and computer. Check that your software is
configured properly. Make sure that the TX and
RX lights to the left of the computer connection
on the MCU blink when communications are
attempted.
November 2004