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Sixnet IndustrialPro User Manual

Gateway wireless modems
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IndustrialPro™ and MobilityPro™ Gateway
Wireless Modems
User's Guide
Version 1.11
Novemeber 2, 2011

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  • Page 1 IndustrialPro™ and MobilityPro™ Gateway Wireless Modems User's Guide Version 1.11 Novemeber 2, 2011...
  • Page 2 Sixnet and any of its subsidiaries or other affiliates shall not be liable for any damages (including, but not limited to, consequential, indirect or incidental, special damages, or loss of profits or data) even if they were foreseeable and Sixnet has been informed of their potential occurrence arising out of or in connection with this document or its use.

  • Page 3: Declaration Of Conformity

    Users and Installers must be provided with antenna installation instruction and transmitter operating conditions for satisfying RF exposure compliance. BT-6000 series barrel power connector shall not be used in hazardous locations. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 4 Update event and store and forward sections 1.10 September 27, 2010 Update environmental specifications June 7, 2010 Add modem pictures Sixnet labels March 30, 2010 Change document format 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 5: Table Of Contents

    Events .................................. 46 10.2 Store and forward ..............................46 10.3 Actions ................................. 47 10.4 Reports ................................47 Hardware Installation ..........................49 11.1 Mounting the BT-5x00v2 series modem ......................49 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 6 12.4 Firmware Upgrades ............................. 64 12.5 Sending AT Commands ............................66 12.6 Dial-Up Networking in Windows ......................... 68 12.7 Warranty ................................70 12.8 Customer Support ............................... 71 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 7 Table 10 – DHCP IP assignment ............................31 Table 11 – NMEA messages information ..........................42 Table 12 – dB loss per 100 feet of cable type ........................49 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 8: Product Overview

    In Router mode, which is the default mode, the modem manages local and wireless connections independently, and is capable of routing data packets back and forth between the two. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 9: Figure 2 - Ip Pass-Through Mode

    Note that this mode allows only one IP address to be assigned to the first connected device via DHCP (This configuration is not recommended for BT-6x21). Figure 2 - IP pass-through mode 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 10: Modem Features

    The modem’s configuration can be protected from tampering Password protection by requesting the user to enter a password before the existing modem configuration can be viewed or modified 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 11: Specifications

    Dual-band CDMA2000 EVDO Rev. A (with diversity) Backward compatible with 1xRTT and IS95 Wireless interfaces GSM EDGE Models Quad-band 850/900/1800/1900 GSM Backward compatible with Quad-band GPRS/UMTS GSM HSPA Models 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 12 Hazardous Locations - Class I, Div. 2, Groups A,B,C,D, UL1604 Electrical Safety - UL508/CSA22.2/14 (CUL) Certification EMC- FCC, part 15 and Industry Canada, ICES-003 PTCRB (GSM), CE, R&TTE 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 13 IndustrialPro™ and MobilityPro™ Gateway User's Guide 1.3.2 Mechanical specifications BT-5xx0v2 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 14 IndustrialPro™ and MobilityPro™ Gateway User's Guide 1.3.3 Mechanical specifications BT-6000 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 15: Table 3 - 4-Pin Molex Connector (Bt-5000V2)

    Table 4 - 4-pin Molex connector (BT-6x00) Name Description Ground Power supply input (8 to 30 VDC) Digital and analog input Digital Output Power connector (facing modem) 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 16: Table 5 - 4-Pin Screw Terminal (Bt-6Xx1)

    Sleeve Ground PWR+ Power supply input (8 to 30 VDC) Power connector (facing left side) WARNING: DC 2.5mm Barrel Adapter shall not be used in hazardous locations. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 17: Table 7 – Power Consumption

    3 Amp fuse. When using the 4 pin Molex connector / power accessory cable supplied by BlueTree Wireless, an extra 2 Amp fuse is also included (5600v2, 5800v2). 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 18 PoE power input BT-6801EB BT-6x01EB  BT-6421*  BT-6621 Ethernet Switch  BT-6821 BT-6x21  The BT-64xx series modems are not equipped with a diversity antenna connector 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 19 PoE power input BT-6801EB BT-6x01EB  BT-6421*  BT-6621 Ethernet Switch  BT-6821 BT-6x21  The BT-64xx series modems are not equipped with a diversity antenna connector 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 20: Table 8 – Leds

    RJ45 cable to connect to host ports. The BT-6x21 features a 5-port Ethernet switch allowing connectivity to multiple local devices. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 21: Figure 3 – Serial Connector (Looking At Back Of Modem)

    CCT provisioning and PST than 15 seconds USB pass-through support. Do not use this mode unless Signal LED flashes quickly instructed to by BlueTree Technical Support. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 22: Bluevue Device Manager (Bvdm)

    The BlueTree BT-5000v2 and BT-6000 series modems can be configured using BlueVue Device Manager version 1.76 or later. This software application is available as a free download at www.sixnet.com. Later sections of this guide will refer to configuration options in this software. For more in-depth information on using BVDM, refer to the BlueVue Device Manager User's Guide.

  • Page 23: Connecting To The Modem

    Enter the appropriate modem IP then click OK. By default, the DHCP-assigned IPs will be 192.168.0.1 for Ethernet and 192.168.111.1 for USB. If using USB, the BlueTree RNDIS driver must be installed as explained in the Data Interface Specifications section. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 24: Figure 5 – Connecting To A Remote Modem

    The modem will be added to the list of Available Modems, which will be saved for easy access in the future. Double-click the modem name in order to connect to it. Figure 5 – Connecting to a remote modem 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 25: Software Overview

    This screen allows the user to configure the modem for basic GPS reporting (BT- 5x00v2 only). Help This button opens the BlueVue Device Manager User's Guide, a document that explains every parameter of BlueVue Device Manager in detail. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 26: At Commands

    AT is a command line interface allowing full control over the modem functionalities and diagnostics. The AT commands are described in the AT command reference document available from www.sixnet.com. AT commands allow for the creation of configuration scripts used to configure a fleet of modems with the same settings.

  • Page 27: Activation & Wan Setup

    The steps required to program the account information into the modem are unique to each carrier. The Quick Start Guide booklet included in the modem package contains a step-by-step walkthrough for activating the modem. The latest version of the Quick Start Guide is also available for download at http://www.sixnet.com/. 4.1.3 Confirming the success of activation Once the activation process above is complete, navigate to WAN (WAN Settings).

  • Page 28: Wan Setup

    After the modem has been activated, it must be configured in order to authenticate for use with the cellular network. 4.2.1 Enter the account information Navigate to WAN (WAN Settings) to configure the WAN connection once the modem has been activated. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 29: Figure 7 – Editing The Account Information

    When the modem is set to On Demand, the modem does not connect to the cellular network unless told to by the attached terminal. If disconnected from the cellular network, it will not attempt to reconnect. The most common On 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 30: Figure 8 – Testing The Connection

    Please note that some carriers prefer to have the modem phone number hidden. In this case, the modem phone number is not displayed in BVDM. Figure 8 – Testing the connection 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 31: Lan Setup

    IP address to the attached device (providing the device is set to use DHCP): Table 10 – DHCP IP assignment Modem IP Host IP Ethernet 192.168.0.1 192.168.0.4 192.168.111.1 192.168.111.20 Figure 9 – Default LAN IP configuration 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 32: Wireless(Wifi)

    Dial String of the WAN setup. The username and password, if any, will be those provided by your cellular service provider. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 33 PPP session of its own to connect to the network. For a walkthrough on creating a DUN connection in Windows, refer to the Dial-Up Networking in Windows appendix. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 34: Ip Networking Features

    NAT. This allows remote computers to connect to a specific computer within a private LAN, depending on the port used to connect. To set up the modem's port forwarding rules, navigate to CONF (Modem Configuration) > Port Forwarding/DMZ. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 35: Dmz

    LAN. An exception will be made for traffic coming on the ports designated by the port-forwarding rules (this would be ports 9000, 23, and 777 in Figure 11). This exception can be overridden by checking the “DMZ overrides all forwarded ports below” checkbox. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 36: Ip Pass-Through

    Once IP pass-through is enabled the default IP settings will alter as follows: Router Mode IP Pass-through Mode Host IP Address 192.168.0.4 aaa.bbb.ccc.ddd (WAN Address) Modem IP Address 192.168.0.1 aaa.bbb.ccc.1 or .2 (if ddd=1) 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 37: Dynamic Ip Registration

    If it is set to a value between 1 and 65535, then it will report its ESN and WAN IP regularly at the specified interval. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 38: Ip Security (Ipsec)

    ACL cannot only be configured and managed via AT commands. Password protection This feature allows administrators to restrict unauthorized users from configuring the modem by requiring a password whenever the modem’s configuration ports are accessed. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 39: Figure 15 – Enabling Password Protection

    Finally, set the modem password. The password must be a case-sensitive string that is 6- 30 characters long. Click Submit to save the changes. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 40: Serial Ip

    IP of the remote computer that made the connection on the port that the remote computer used to make the connection. When using Serial IP, the modem configuration depends on the application requirements. A support note is available. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 41: Gps

    A variety of reporting options are available, ranging from basic NMEA/TAIP timer-based reports to intelligent condition- triggered reports which leverage the modem's Event Reporting capabilities. Figure 17 – GPS configuration screen 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 42: Gps Protocols

    GPS fix is acquired as per the configured fix acquisition timer. If the timer is set to a high value such as 5 minutes, then the odometer will most likely be inaccurate. Configuring the modem for GPS reporting Note 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 43 Event Reporting capabilities (see next section). Event Reporting allows the modem to report automatically when a user-defined condition is met. Read the Event Reporting section for details. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 44: O Management

    The state of these inputs can be queried by sending the following AT command: AT+BDIGET? Sample response from modem (the actual output depends on the modem model): +BDIGET: DI1,0 +BDIGET: DI2,1 +BDIGET: DI3,0 +BDIGET: DI4,0 +BDIGET: IGN,1 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 45: Analog Input Value Query

    The value of these inputs can be queried by sending the following command: AT+BAIGET? Sample response from modem (the actual output depends on the modem model): +BAIGET: PWR,13.553 +BAIGET: AI1,3.056 +BAIGET: AI2,1.987 +BAIGET: AI3,0.000 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 46: Event Reporting

    5000 events (exact amount depends on the configuration). The event is either composed of raw GPS data (BT-5600v2 and BT-5800v2 only) or structured in a BEP message payload. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 47: Actions

    1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 48 To ease the parsing of the packets on the server, the modem can set a sync flag in the beginning and end of each packet it sends. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 49: Hardware Installation

    Table 12 – dB loss per 100 feet of cable type Cable type Loss per 100 feet 8216 (RG58) 31 dB 8267 (RG213) 7.6 dB LMR-400 3.9 dB LMR-500 3.15 dB LMR-600 2.5 dB LMR-1200 1.26 dB 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 50 13.5”: 22”, 35”, etc. For a 1900 MHz only network, the optimal distance would be 5/8 * 6.2” = 4”. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 51: Ethernet Cable

    A plug to Type B plug USB cable for the BT-5x00v2 series modems and a mini Type B plug to Type A plug for the BT-6000 series modems. In order for the USB connection to work, you need to install the BlueTree USB driver which is available at www.sixnet.com. The driver is automatically installed during BlueVue Device Manager setup. 11.6 Serial cable The modem has all its serial port pins enabled.
  • Page 52 If LED indicators are not accessible to the installer, a computer can be used to verify its functionality by running BlueVue Device Manager and attempting to connect to the modem. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 53: Appendixes

    The modem is in a different network and DHCP is disabled. (This issue does not apply to brand-new modems at factory settings. It only applies to modems that have had their configuration modified.) 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 54 The modem has an old firmware version which does not support USB. Troubleshooting The USB functionality was introduced in version 3.0 of the firmware. Upgrade the modem’s firmware to the latest version available at http://www.sixnet.com/. A walkthrough can be found in the Firmware Upgrades appendix.
  • Page 55 BlueVue Device Manager should use, click on Tools > Settings > Connection and browse through the available COM ports. If the DTR LED turns on, then you will have found the right COM port. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 56 The BlueVue message box displays “[Modem]…is not responding to expected commands. Contact BlueTree Support.” Possible cause BlueVue Device Manager has detected a potential hardware issue. Troubleshooting Contact BlueTree support at BlueTree.Support@sixnet.com. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 57: Activation Troubleshooting

    Follow the instructions written in the Quick Start Guide that shipped with the modem to perform activation. The latest Quick Start Guide is also available for download at www.sixnet.com 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 58 As mentioned previously, when the modem is connected to the cellular network, BlueVue Device Manager’s Modem Diagnostic screen will display a valid WAN IP and the WAN LED will remain on and flashing to indicate activity of the cellular interface. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 59 DIAG (Modem Diagnostic), and that the account is ready to be used. GSM (EDGE/HSPA): to confirm that the SIM card holds a valid account (the SIM card number will be required). 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 60: Troubleshooting

    Dial-Up Networking connection in Windows XP. Possible cause #3 Your web browser is configured to use a proxy which cannot be accessed by the modem. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 61 If you do not connect and see a “Welcome to BlueTree Wireless” message, then your carrier is likely blocking incoming connections. Contact your cellular service provider and ask them to open the TCP and UDP ports you will be using to access the device. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 62 (“none”). Possible cause #2 The cable wiring is incorrect. Troubleshooting Refer to Section 11.6 for details on the required cable type. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 63 A flickering DTR signal will interrupt communication with the modem. The modem can be configured to ignore the changes in the DTR state. In BlueVue Device Manager, navigate to CONF (Modem Configuration) > Serial Port, and check the option to Ignore DTR. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 64: Firmware Upgrades

    12.4.1 Downloading the latest firmware Download the latest standard firmware package files from www.sixnet.com, and extract the zip file to a folder on your hard drive. It contains a file named abt_version_bt6k.upd as well as the release notes document. .

  • Page 65: Figure 21 – Upgrading The Firmware

    2 minutes. If it the upgrade is being performed remotely, then it could take up to 5 minutes depending on download speed. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 66: Sending At Commands

    115200 bps, 8 data bits, no parity, 1 stop bit, and hardware flow control. Below is an example for connecting to a modem with default serial port settings. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 67 HyperTerminal's settings, but the commands will still be sent to the modem. Send ATI1 and confirm that you see the words “BlueTree Wireless” in the response. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 68: Dial-Up Networking In Windows

    Select the COM port that the modem is attached to then click Next Click Finish to complete the driver installation 12.6.2 Creating a Dial-Up Networking session Figure 22 – Creating a new connection in Windows XP 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.
  • Page 69 LAN IP 192.168.0.2. These settings are configurable in BlueVue Device Manager under CONF (Modem Configuration) > LAN IP > PPP. 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

  • Page 70: Warranty

    Sixnet warrants its cellular modems against all defects in materials and workmanship for a period of three (3) years from the date of purchase. The sole responsibility of Sixnet under this warranty is limited to either repair or, at the option of Sixnet, replacement of the cellular modem.

  • Page 71: Customer Support

    Mon. – Fri. 9:00 - 17:00 EST (Eastern Standard Time) (514) 422-3338 Email BlueTree.Support@sixnet.com http://www.sixnet.com BlueTree Wireless Data, Inc. Sixnet, LLC Address 2425 46 Avenue Lachine, QC, Canada H8T 3C9 1.11 – November 2, 2011 Copyright © 2010 Sixnet LLC. All rights reserved.

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