The Battery Is Not Charging - Blackberry Bold 9650 User Manual

User Guide
Move, rename, or delete a file, 91

The battery is not charging

Depending on how you charge your BlackBerry® device, try performing the following actions:
• Verify that the USB cable is securely connected to your device and a USB port.
• Try connecting your device to another USB port on your computer, a USB port on a different computer, a USB hub, or try using a travel
charger.
• Verify that BlackBerry device USB drivers are installed on your computer. When you install BlackBerry® Desktop Software from the CD
that came with your device, the correct USB drivers should be installed. You can also download the latest version of BlackBerry Desktop
Software from www.blackberry.com.
• Verify that your computer is not in standby, hibernate, or sleep mode.
• Some USB hubs might not provide enough power. Plug the hub into a power outlet (if available) and reconnect your device.
Email is not reconciling over the wireless network
Try the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that wireless email reconciliation is turned on.
• Reconcile email manually. On the Home screen, click the Messages icon. Press the
Organizer data is not synchronizing over the wireless network
Try the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that wireless data synchronization is turned on in the Contacts application, Calendar application, Tasks application, and
MemoPad.
• If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Software to synchronize
calendar data. For more information, see the Help in the BlackBerry Desktop Software.
The time on my device is incorrect
1. On the Home screen or in the Applications folder, click the Clock icon.
2. Press the key > Set Time.
3. Try one of the following actions:
• If the Set Time field is set to Automatic, press the
• If you have traveled to a different time zone, set the Time Zone field to display the correct time zone.
• If you are in a region that has recently made changes to daylight saving time or has switched to a different time zone, you might need
to update the time zone data on your BlackBerry® device. To update the time zone data, press the
Updates. For this feature to be supported, your wireless service plan must include data services (such as email messages or browser
service). If your email account uses a BlackBerry® Enterprise Server, you might not be able update your time zone data. For more
information, contact your administrator.
20
> Update Time.
key > Reconcile Now.
key > Get Time Zone
Quick Help