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• gLASS "SOOT'S" uP AT A VEry FAST rATE
• FLAmE iS LAZy, DArK, AND hAS BLACK TiPS
• AFTEr STOVE hAS BEEN ON FOr A WhiLE, ThE BurNPOT OVErFiLLS
Possible Causes:
1.
Stove or vent pipe is dirty, which restricts airflow through the burnpot. Follow all cleaning procedure in the maintenance section of the owner's
2.
Vent pipe installed improperly.
3.
Air damper is set too far in (closed) for a higher setting.
4.
Burnpot holes are blocked.
5.
Air damper is broken.
6.
Blockage in air intake pipe.
7.
Circuit board malfunction.
8.
Combustion blower is not spinning fast enough.
9.
Bad Pellets.
(Applies to GLASS "SOOT'S" UP AT A VERY FAST RATE Only)
10. The trim setting on the low feed rate is to low.
(Applies to GLASS "SOOT'S" UP AT A VERY FAST RATE Only)
Trouble Shooting Guide
Possible remedies: (unplug stove first when possible)
manual.
Check to make sure the vent pipe has been installed according to the
criteria in the owner's manual.
Pull the damper knob farther out away from the side of the stove and try
to burn the unit again.
Remove the burnpot and thoroughly clean it.
Visually inspect the damper assembly. Make sure the damper plate is
attached to the damper rod. When the damper rod is moved the plate
should move with it.
Visually inspect the air intake pipe that leads into the burnpot for foreign
material.
Time the fuel feed light at each setting (after the stove has completed the
startup cycle). Make sure the times match the auger timing chart. If the
auger motor runs constantly, the board is bad.
Test the RPM on the blower after the blades have been cleaned. The
RPM should be approximately 3000 RPM.
The brand of pellets or the batch of pellets that are being used may be of
poor quality. If possible, try a different brand of pellets. You might also
want to try a brand that is made from a different type of wood (softwood
vs. hardwood). Different woods have different characteristics when
being burned.
Use the "Reset Trim" button to increase the low feed rate setting. If the
1 & 3 lights are on, the stove is currently on the lowest setting. If only
the 1 light is on, the stove is in the default (medium) setting. If the 1 & 4
lights are on, the stove is in the high trim setting for the low feed rate. If
the stove is being burned on one of the two lower settings, advance to
the next trim setting and try burning the stove.
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