HP HEWLET VECTRA VA 6/XXX User Manual
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HP HEWLET VECTRA VA 6/XXX User Manual

HP HEWLET VECTRA VA 6/XXX User Manual

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HP Vectra VA
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  • Page 1 User’s Guide HP Vectra VA 6/xxx...
  • Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3 User’s Guide...

  • Page 4: Important Safety Information

    Always replace the cover on the PC before switching it on again. WARNING To avoid electric shock, do not open the power supply. This HP PC is a class 1 laser product. Do not attempt to make any adjustment of the laser units. English...
  • Page 5 Important Ergonomic Information It is strongly recommended that you read the ergonomic information before using your PC. For Windows 95 users and Windows NT, open the Start menu in the task bar and select Help. Then double-click on the help topic “Working in Comfort”.
  • Page 6 English...

  • Page 7: Table Of Contents

    Contents 1 Setting Up and Using Your PC Unpacking Your PC ......... 2 Connecting the Mouse, Keyboard, Display and Printer .
  • Page 8 HP Summary Screen ........
  • Page 9 HP Summary Screen ......... Using the HP Setup Program........
  • Page 10 HP Forum on CompuServe ........

  • Page 11: Setting Up And Using Your Pc

    Setting Up and Using Your PC...

  • Page 12: Unpacking Your Pc

    1 Setting Up and Using Your PC Unpacking Your PC Unpacking Your PC 1 When you receive your PC, unpack all the components. WARNING If you have any doubt that you can lift the PC or display safely, do not try to move it without help.

  • Page 13: Connecting The Mouse, Keyboard, Display And Printer

    Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, and display to the back of the computer. The connectors are shaped to go in one way only. Tighten the display cable attachment screws. Connect the printer cable to the back of the computer and tighten the attachment screws.

  • Page 14: Connecting Audio Accessories

    1 Setting Up and Using Your PC Connecting Audio Accessories Connecting Audio Accessories Your PC has a Headphones jack and a Microphone jack on the rear panel. An audio Line In jack, an audio Line Out jack, and a MIDI interface connector are also located on the rear panel.

  • Page 15: Connecting The Power Cables

    Connecting the Power Cables 1 Remove the warning label covering the computer’s power connector at the rear of the computer. 2 Check that the correct voltage is selected for your country. (The voltage is set during manufacture, and should be already correct.) 3 Connect the power cables to the display and the computer.

  • Page 16: Starting And Stopping Your Pc

    To stop the PC, make sure that you have exited all programs and the operating system (if necessary), and then press the power button on the control panel. Refer to the operating system manual for details of how to exit the operating system. English to get the HP to be...

  • Page 17: Setting Passwords

    Setup program with an Administrator Password, you will have no restrictions. To set an Administrator Password: 1 Start the Setup Program. Refer to "Using the HP Setup Program", on page 53. 2 Select the Security menu group. 3 Select the “Administrator Password” submenu.

  • Page 18: Setting A User Password

    Main setup items. If you enter the Setup program with an Administrator Password, you will have no restrictions. To set a User Password: 1 Start the Setup Program. Refer to "Using the HP Setup Program", on page 53. 2 Select the Security menu group.

  • Page 19: Using Power Management

    Power management enables you to reduce the PC’s power consumption when you are not using the PC. To configure power management, refer to the Power Menu in the HP Setup program. Refer to your operating system documentation for detailed information about the capabilities of your operating system to implement power management.
  • Page 20 1 Setting Up and Using Your PC Additional Information and Help English...

  • Page 21: How To Install Accessories In Your Pc

    How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.

  • Page 22: Accessories You Can Install

    2 How to Install Accessories In Your PC Accessories You Can Install Accessories You Can Install Please contact your authorized reseller for information about HP accessory part numbers. WARNING For your safety, never remove the PC’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network.

  • Page 23: Removing And Replacing The Cover

    Removing and Replacing the Cover Removing the Cover 1 Switch off the display and computer. 2 Disconnect all power cables and any telecommunications cables. 3 If necessary, unlock the cover using the key on the front panel. 4 Lift the two latches on the front sides of the computer upwards. Slide the cover forwards and off the computer.

  • Page 24: Removing The Air Flow Guide

    2 How to Install Accessories In Your PC Removing the Air Flow Guide Removing the Air Flow Guide Your PC has an air flow guide to help reduce the heat of the processor. You must remove this guide before you can access the processor, the system board switches, the battery, or any accessory board.

  • Page 25: Installing Memory

    Installing Memory CAUTION Static electricity can damage electronic components. Turn all equipment OFF. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the PC while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.
  • Page 26 5 Install any other accessories before replacing the cover. Reconnect all cables and power cords. 6 Check the HP Summary Screen to verify the new configuration. Refer to "HP Summary Screen", on page 52. English...

  • Page 27: Upgrading The Mga Millennium Board Memory

    Upgrading the MGA Millennium Board Memory 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables. Remove the computer’s cover. 2 Unscrew and remove the screw securing the MGA Millennium board. Put the screw to one side. Note which slot the board is in. 3 Carefully remove the board from its slot, holding the board at each end by its top edge.
  • Page 28 Configuration Switches Two configuration switches are on the Matrox video adapter board. Switch Contact your HP representative for further information about upgrading the VGA BIOS. English Use Switch Block to: Flash EEPROM Switch for VGA BIOS: •...

  • Page 29: Installing Mass Storage Devices

    Installing Mass Storage Devices If you need to have extra mass storage space for your application software, you can install additional mass storage devices, such as a flexible disk drive, hard disk drive, or tape drive. Your PC already has one hard disk drive installed in the back shelf. You can install another hard disk drive in the bottom internal shelf, beneath the existing hard disk drive.
  • Page 30 2 How to Install Accessories In Your PC Installing Mass Storage Devices Internal Connectors If you add a flexible disk drive, hard disk drive, CD-ROM drive, or tape drive, you need to connect it to power and data cables. The data cables are shown below: Connectors for 3.5-inch Flexible Disk Drive or...
  • Page 31 The following table explains which connectors you should use when you install additional devices. Configuration 1 Hard Disk Drive 2 Hard Disk Drives 3 Hard Disk Drives 4 Hard Disk Drives NOTE When connecting hard disk drives, note that if the drives are connected to the same data cable, and the drives operate in different modes (or speeds), the slower speed will be used.

  • Page 32: Installing An Additional Hard Disk Drive

    2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing an Additional Hard Disk Drive Refer to the drive’s manuals to see if you must set jumpers or if there is a special installation procedure to follow. If your new hard disk drive already has a mounting tray attached, you must remove it before you can install the drive in your PC.
  • Page 33 6 Resecure the access plate on the rear of the computer. 7 Connect the power and data cables to the rear of the drive, if you have not done so already. The connectors are shaped to fit one way only. Use the end connector on the diskette data cable—see “Internal Connectors”...

  • Page 34: Installing A Flexible Disk Drive, Cd-Rom Drive, Or Tape Drive

    2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing a Flexible Disk Drive, CD-ROM Drive, or Tape Drive WARNING To take care to avoid electric shock and harm to your eyes by laser light from a CD-ROM drive, do not open the CD-ROM drive enclosure. The drive should be serviced by authorized service personnel only.
  • Page 35 2 How to Install Accessories In Your PC Installing Mass Storage Devices To Install a Drive: Step 5: Slide the drive into the shelf. Step 3: Remove the cover plate (if present). Step 6: Connect the power and data cables. Step 7: Secure the device in position.

  • Page 36: Installing Accessory Boards

    2 How to Install Accessories In Your PC Installing Accessory Boards Installing Accessory Boards The PC has six accessory board slots with seven connector sockets. These slots allow you to install upgrade boards as follows: Slot 1 (innermost) can be used for a 16-bit ISA or a 32-bit PCI board •...

  • Page 37: Installing The Board

    Installing the Board 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables. Remove the computer’s cover. 2 Remove the air flow guide (refer to "Removing the Air Flow Guide", on page 14). 3 Find a free accessory board slot with the correct type of connector socket (PCI or ISA).
  • Page 38 2 How to Install Accessories In Your PC Installing Accessory Boards 6 Align the board’s connector with the slot’s socket. Firmly press the board into the socket. Ensure that the board’s connector engages completely with the socket and does not touch components on other boards.

  • Page 39: Installing An Overdrive Processor

    Installing an OverDrive Processor You can install an Intel OverDrive your authorized reseller for more details about the availability of the Intel OverDrive processor for your PC. 1 Disconnect the computer power cords from the power outlets, and disconnect the PC from any telecommunications network. 2 Remove the computer’s cover.
  • Page 40 2 How to Install Accessories In Your PC Installing an OverDrive Processor 6 To install the new processor: a Locate the corner markers: • • b Position the processor over the socket, with it’s corner marker facing the corner marker on the socket. c Place the processor into the socket.

  • Page 41: Troubleshooting Your Pc

    Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC. It also introduces the HP Summary Screen and the HP Setup Program.

  • Page 42: Solving Problems

    The HP Summary Screen provides information about your PC’s current configuration. To view the Summary Screen, press just after your PC is switched on and while the Vectra Logo appears during the Power- on-Self-Test (POST). Refer also to "HP Summary Screen", on page 52. English...

  • Page 43: If Your Pc Does Not Start Properly

    If Your PC Does Not Start Properly Use this section if your PC does not start properly when you turn it on, and you experience one of the following symptoms: Your PC’s display is blank and there are no error messages. •...

  • Page 44: If You Are Unable To Change Any Values In Setup

    3 Troubleshooting Your PC If Your PC Does Not Start Properly Check Internal Items If the PC still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions.

  • Page 45: If A Post Error Message Is Displayed

    Press to ignore the message and continue. • Press to run Setup and correct a system configuration error. HP • recommends that you correct the error before proceeding, even if the PC appears to start successfully. Press to accept (validate) the change and update Setup’s...
  • Page 46 3 Troubleshooting Your PC If Your PC Does Not Start Properly Clearing the PC’s Configuration Memory If the PC then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the built-in default values: 1 Turn off the PC, disconnect the power and cables, and remove the cover.

  • Page 47: If Your Pc Has A Hardware Problem

    To correct this problem: Select the correct display by refering to the display options section • in the HP-provided online user setup information that came with your PC. Alternatively, select the correct display by using the procedures in •...
  • Page 48 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Nothing is Displayed on the Screen If nothing is displayed on the screen, but the PC starts and the keyboard, disk drives, and other peripheral devices seem to operate properly: Make sure that the display is plugged in and switched ON.

  • Page 49: If Your Mouse Does Not Work

    If Your Mouse Does Not Work Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software • is installed correctly. (Choose a Logitech® mouse driver.) Clean the mouse ball and rollers as shown in the figure below (use a •...

  • Page 50: If The Flexible Disk Drive Does Not Work

    3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work Ensure you are using a formatted diskette and it is inserted • correctly. Check you are using a diskette that is the right density. •...

  • Page 51: If The Cd-Rom Drive Has A Problem

    If the Hard Disk If the hard disk activity light does not flicker when the PC is accessing the hard disk drive: Activity Light Does Not Work Check that the control panel connector is firmly attached to the • system board. Check that the disk power and data cables are correctly connected.

  • Page 52: If An Accessory Board Does Not Work

    3 Troubleshooting Your PC If Your PC Has a Hardware Problem CD-ROM Drive is Idle If the CD-ROM drive does not appear to be working, try accessing the disk by clicking on the CD-ROM drive icon or drive letter assigned to the CD-ROM drive by your operating system.

  • Page 53: If Your Pc Has A Software Problem

    If Your PC Has a Software Problem If You Have Forgotten Your Password If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Switch off the PC. 2 Restart the PC. If the keyboard is locked, enter the administrator password.

  • Page 54: If Your Application Software Does Not Work

    3 Troubleshooting Your PC If Your PC Has a Software Problem If Your Application Software Does Not Work If the PC reports the system is OK and the indicator light over the power switch is illuminated, but some software won’t run: Refer to the operating system and application software manuals.

  • Page 55: If Your Pc Has An Audio Problem

    This might be due to the DMA channel selected. If you hear no output bit or 16-bit Digitized from both the 8-bit and 16-bit digitized sounds, this might be due to an interrupt conflict. Use the HP Setup program or your operating Sounds system’s audio control software to change the audio interface’s DMA channel or IRQ setting.
  • Page 56 3 Troubleshooting Your PC If Your PC Has an Audio Problem Audio Input from the Check that the microphone specifications meet the requirements of the 16-bit sound components. The microphone should be a 600-ohm Microphone is Too Low, dynamic type. or No Audio At All Humming Noise If the power grounding of your audio components is inadequate, a...

  • Page 57: Changing The Battery

    Please return used batteries to the shop from which you bought them, or to the dealer from whom you purchased your PC, or to HP, so that they can either be recycled or disposed of in an environmentally sound way.
  • Page 58 3 Troubleshooting Your PC Changing the Battery After removing the computer’s cover and the air flow guide: 1 Remove the old battery by sliding it from under the retaining clip (note the position of the cross). 2 Place the new battery in the battery holder, with the cross in the same position as the old battery, and ensure that it is properly seated.

  • Page 59: Technical Information Needed For Troubleshooting

    Technical Information Needed for Troubleshooting System Board Switches System Board Switches Switch Switch function: 1 - 5 Processor speed, see next table Clear setup configuration: Open = Normal operation (default) Closed = Clear CMOS Clear Passwords: Open = Normal operation (default) Closed = Clear User and Administrator passwords Keyboard power-on: Open = disabled...

  • Page 60: Power Consumption

    3 Troubleshooting Your PC Technical Information Needed for Troubleshooting Power Consumption All measurements are in watts (rms). Windows NT HDD Accessories No sleep mode, suspend mode or any APM available under Windows NT. NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero.

  • Page 61: Irqs, Dmas, And I/O Addresses Used By Your Pc

    I/O Addresses used by PC 2Eh - 2Fh, integrated I/O controller 96h - 97h, “Little Ben” E0h - E7h, HP reserved 170h - 177h, 376h IDE secondary channel 1F0h - 1F7h, 3F6h IDE primary channel 278h - 27Fh parallel port 2...

  • Page 62: The Hp Summary Screen And Setup Program

    PC. 2 While the Vectra logo appears on your display, press take you to the HP Summary Screen. (To go immediately into the Setup program, and bypass the Summary Screen, press ). The Summary Screen will appear for only a short time. To...

  • Page 63: Using The Hp Setup Program

    When you press , the HP Summary Screen, similar to the following one, will appear: VA/6xxx - Copyright 1995 Hewlett-Packard - GZ.xx.xx BIOS Version : GZ.xx.xx CPU Date Code : N/A System RAM : 16 MB Bank A : 8 MB (EDO)
  • Page 64 3 Troubleshooting Your PC The HP Summary Screen and Setup Program 2 Press F2=Setup Self-Test). If you fail to press continues, you will need to restart your PC to go through the POST again so you can press 3 A display of the PC’s Setup program will appear, similar to the one below.
  • Page 65 Use the arrow keys to scroll through the items on the general help screen. 3 Troubleshooting Your PC The HP Summary Screen and Setup Program keys can be key moves to key moves to the selects the English...
  • Page 66 3 Troubleshooting Your PC The HP Summary Screen and Setup Program English...

  • Page 67: Hewlett Packard Support And Information Services

    Hewlett Packard Support and Information Services...

  • Page 68: Introduction

    To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and...

  • Page 69: Your Hp Authorized Reseller

    HP Vectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country. HP SupportPack HP’s three-year SupportPack is available from your local reseller.

  • Page 70: Hp Support Assistant Cd-Rom

    4 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; and another one for support documentation. The software CD-ROM is updated monthly and contains the latest HP drivers and utilities.

  • Page 71: Hewlett-Packard Information Services

    The HP Systems Forum on CompuServe is an on-line service, accessible via modem. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you, and you will be able to ask, or answer, technical questions about your HP Vectra PC, and HP products.

  • Page 72: Hp Forum On America Online

    • This will load the HP Home Page directly onto your screen. In the HP Forum you can ask and answer questions about HP products and you can also download drivers, software application notes, or utilities for HP products.

  • Page 73: Hp Bbs Library

    Set your modem for no parity, 8 data bits, and 1 stop bit (N, 8, 1). HP World Wide Web Site The HP World Wide Web site gives you access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips.

  • Page 74: Hp Faxback On Demand-Hp First

    Hewlett-Packard Information Services HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. To access this service, you can use a touch-tone...

  • Page 75: Ordering Drivers And Bios On Diskette

    Contact your authorized HP reseller for assistance in selecting the • appropriate driver. If your reseller is unable to help you, call HP FIRST for the most up- • to-date list of drivers. 4 Hewlett Packard Support and Information Services...

  • Page 76: Hp Support Services

    HP or HP authorized service outlet. HP telephone support for your Vectra PC is available during the first year of your hardware warranty. This service will also provide technical assistance with the basic configuration and setup of your Vectra PC and for the bundled or pre-loaded operating system.

  • Page 77: Hewlett-Packard Telephone Support

    Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. Customer Support Center The number is: +1 (970) 635-1000 HP European Customer Assistance from the HP European Customer Support Center is available Support Center Monday to Friday, 8:30 am to 6:00 pm Central European time.

  • Page 78: Lifeline Telephone Support

    The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. In the US please call the appropriate number listed below.

  • Page 79: Hp Network Phone-In Support Service (Nps)

    • increase network uptime. • You can purchase the HP NPS service as an annual contract, billable in advance annually, bi-annually, quarterly, or at an hourly rate. This contract service provides unlimited toll-free access to HP Response Center Engineers (RCEs).

  • Page 80: Summary

    The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period covered Basic Parts and labor for HP Three years from Warranty products: date of purchase. first year on-site, second and third year return to HP.

  • Page 81: Hewlett-Packard Marketing Headquarters

    Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
  • Page 82 4 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters English...

  • Page 83: Glossary

    Memory which can be addressed by the processor in the area of memory above the first 1 MB. HP Utilities Software provided by Hewlett-Packard to perform certain tasks, for example, changing the date and time. IDE Integrated Device Electronics.
  • Page 84 Glossary mass storage Any device used to store large amounts of data. Usually refers to hard disks and tape backup units. memory modules Miniature boards containing memory chips. Used for increasing the amount of memory available in the computer. multimedia Combining static media (such as text and pictures) with dynamic data (such as sound, video, and animation) on the same system.

  • Page 85: Index

    HP Forum, 62 audio connectors, 4 problems, 45 BBS library access numbers, 63 BIOS obtaining via HP BBS, 63 obtaining via World Wide Web, 63 ordering by mail, 65 updating video BIOS, 18 cables keyboard, 3 CD-ROM drive installing, 24...
  • Page 86 69 out of warranty, 68 under warranty, 67 tools required for installation, 2 troubleshooting, 31 unpacking the PC, 2 for HP World Wide Web site, 63 video board flash BIOS, 18 World Wide Web access to HP, 63...
  • Page 87 Regulatory Information and Warranty...

  • Page 88: Regulatory Information

    Manufacturer’s Address: 5 Avenue raymond Chanas 38320 Eybens, FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra VA 6/xxx Conforms to the following Product Specifications: SAFETY International: Europe: CISPR 22: 1993 /EN 55022: 1994 Class B...
  • Page 89 Remplacer uniquement avec une pile du même type ou d’un type équivalent recommandé par HP. La pile de cet ordinateur est une pile au lithium qui ne contient pas de métaux lourds, néanmoins, afin de protéger l’environnement, il ne faut pas la jeter dans les ordures ménagères mais la rendre au magasin ou vous l’avez achetée, ou revendeur où...
  • Page 90 Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92.
  • Page 91 If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
  • Page 92 Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6.

  • Page 93: Hp Software Product License Agreement

    CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided.(ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).

  • Page 94: Hp Software Product Limited Warranty

    Customer’s remedy shall be a refund or repair. Should HP be unable to replace the media within a reasonable amount of time, Customer’s alternate remedy shall be a refund of the purchase price upon return of the product and all copies.
  • Page 95 Your HP Vectra PC Physical Characteristics Characteristic Weight (excluding display and 15 kg (33 pounds) keyboard) Dimensions Width: 21 cm (8.27”), Height: 41.5 cm (16.34”), Depth: 40.5 cm (15.95”) Footprint 0.085 m Storage temperature -40 ºC to 70º (-40 ºF to 158 ºF)
  • Page 96 PC Documentation Roadmap If you want to ... Set up your computer Learn how to use your HP Vectra PC’s hardware and software Learn how to use your operating system Learn how to upgrade your computer by installing accessories Find out about the...

This manual is also suitable for:

Vectra va 6/xxxVectra va 6 seriesVectra va 6 dt seriesVectra va 6 mt series

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