HTC Hero Quick Start Manual page 32

 Quick Start Guide
(f ) Product damaged from external causes such as fire, flooding,
dirt, sand, weather conditions, battery leakage, blown fuse,
theft or improper usage of any electrical source.
The Company disclaims liability for removal or reinstallation of
the product, for geographic coverage, for inadequate signal
reception by the antenna or for communications range or
operation of the cellular system as a whole.
When sending your wireless device to Personal
Communications Devices, LLC for repair or service, please
note that any personal data or software stored on the device
may be inadvertently erased or altered. Therefore, we strongly
recommend you make a back up copy of all data and software
contained on your device before submitting it for repair or
service. This includes all contact lists, downloads (i.e. third-party
software applications, ringtones, games and graphics) and any
other data added to your device. In addition, if your wireless
device utilizes a SIM or Multimedia card, please remove the
card before submitting the device and store for later use when
your device is returned, Personal Communications Devices,
LLC is not responsible for and does not guarantee restoration
of any third-party software, personal information or memory
data contained in, stored on, or integrated with any wireless
device, whether under warranty or not, returned to Personal
Communications Devices, LLC for repair or service.
To obtain repairs or replacement within the terms of this
Warranty, the product should be delivered with proof of
Warranty coverage (e.g. dated bill of sale), the consumer's
return address, daytime phone number and/or fax number and
complete description of the problem, transportation prepaid,
to the Company at the address shown below or to the place
of purchase for repair or replacement processing. In addition,
for reference to an authorized Warranty station in your area,