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APPENDIX E - Troubleshooting
Diagnosing an Error Situation (cont.)
When calling for support, please have the printer test pages at hand (Configuration Page, Menu Map and Event
Log Page as per APPENDIX F).
Pos LED
Printer Display
6
ON
13.11.2x JAM IN
INPUT ACCESSORY
7
ON
13.11.3x JAM IN
INPUT ACCESSORY
8
ON
13.11.4x JAM IN
INPUT ACCESSORY
For TF Beeping Sequences (TF Beep Types) see below.
For other error messages on the printer panel display please refer to your printer manual.
TowerFeed Beep Types
Type 0
(1x short)
Type 1
(short – short)
Type 2
(short – long)
Type 3
(long – long)
Type 4
(6x short)
IU 675 / 0150
TF Beeping
Description
Beep Type 2 TowerFeed Motor blocked
(x = TF tray which fed the
last sheet)
Beep Type 3 Paper jam in TowerFeed
(x = TF tray which fed the
last sheet)
Beep Type 4 TowerFeed tray opened
during feeding cycle
(x = TF tray which fed the
last sheet)
TowerFeed Reset Beep (e.g. after Power ON)
Paper in TowerFeed paper path after a printer Reset,
or paper-out in TowerFeed tray
TowerFeed Motor blocked
Paper Jam in TowerFeed
Opening a TowerFeed tray during a feed cycle
22
Action / Remarks
Open TF Tray(s). Remove all sheets from the TF
paper path. Close TF Tray(s).
In case the error stays, call Service.
Clear paper jam in TF. Close TF Tray(s).
Remove paper from the TF paper path. Close TF
Tray(s).
TM
TowerFeed
for the HP LaserJet 9000
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