ZyXEL Communications UAG4100 Support Notes
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ZyXEL Communications UAG4100 Support Notes

ZyXEL Communications UAG4100 Support Notes

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2013
UAG4100
Support Notes
CSO
ZyXEL
2013/07/29

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Summary of Contents for ZyXEL Communications UAG4100

  • Page 1 2013 UAG4100 Support Notes ZyXEL 2013/07/29...

  • Page 2: Table Of Contents

    ZyXEL – UAG Support Notes Table of Contents Scenario 1 – Activate a Paid Access Hotspot ..............2 Print ticket to access the Internet ................. 3 Pay with PayPal payment service to access the Internet ..........6 Scenario 2 – Activate a Free Access Hotspot ..............12 User Agreement ......................14 Free Time........................17 Scenario 3 - BWM Controls Trial and Billing Users ............26...

  • Page 3: Scenario 1 - Activate A Paid Access Hotspot

    Internet, there are two ways to achieve this on the UAG4100. One method is by using a printer, and the other method is the PayPal payment service. As for the printer, customers can purchase tickets that are generated by the thermal printer, from the reception desk.

  • Page 4: Print Ticket To Access The Internet

    2) Customer can pay with PayPal or buy tickets from the reception to access the Internet. Print ticket to access the Internet UAG4100 Configuration: Step 1: Configure the Printer Manager GUI (1) Configuration > Printer Manager > check General > Edit port with printer: 9100.
  • Page 5 ZyXEL – UAG Support Notes (2) Add a printer with the printer’s IP address via the GUI. Step 2: Configuration > Monitor > Printer Status > check the Status with “sync success“. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 6 ZyXEL – UAG Support Notes Step 3: Select Configuration > Printer Manager > check Printout Configuration > you can choose Use Customized Printout Configuration to upload a customized printout configuration. Then you can customize the ticket information by downloading the example and modifying the ticket.

  • Page 7: Pay With Paypal Payment Service To Access The Internet

    Customized printout configuration ticket format for preview. Pay with PayPal payment service to access the Internet UAG4100 Configuration: Step 1: Configuration > Billing > Payment Service > Enable Payment Service > Enter the seller Account and Identity Token.
  • Page 8 ZyXEL – UAG Support Notes Step 2: Test the dynamic account to pay the bill by payment function (1) Open the Login page after enabling the payment function. Then, you will see the link on the login page. (2) Click the link on the screen > then the page will redirect you to the billing profile page.
  • Page 9 ZyXEL – UAG Support Notes All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 10 ZyXEL – UAG Support Notes (3) As the test, you can Select 3 hour billing profile > click OK > then the device will redirect you to the PayPal authentication page. (4) After logging into the PayPal page, you can check your order. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 11 ZyXEL – UAG Support Notes (5) After clicking on the Agree and Continue button > then you can click on the Pay Now button to pay the bill. (6) After clicking on the Pay Now button > PayPal will display a pop-up window to the following web page >...
  • Page 12 ZyXEL – UAG Support Notes (7) You can see the login username and password on the screen. (8) Then you can login to the device with the username and password during the allocated time period. All contents copyright (c) 2013 ZyXEL Communication Corporation...

  • Page 13: Scenario 2 - Activate A Free Access Hotspot

    SMS on their phone. In this way, the UAG4100 can authorize user Internet access via their mobile phone number and keep track of the device in case of illegal activities via the hotspot.
  • Page 14 ZyXEL – UAG Support Notes Free Time All contents copyright (c) 2013 ZyXEL Communication Corporation...

  • Page 15: User Agreement

    ZyXEL – UAG Support Notes 2.2 Configuration Guide Network Conditions WAN: 10.59.3.54 LAN 1: 172.16.0.1/255.255.0.0 User’s laptop: 172.16.2.0 Goals to Achieve (1) Users must fill-in their personal information and accept the service usage agreement before they can access the Internet. After the form is submitted, the advertisement webpage will pop-up in a new window.
  • Page 16 ZyXEL – UAG Support Notes Step 2: Configuration > Advertisement (1) Enable Advertisement. (2) Add the URL of the website. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 17 ZyXEL – UAG Support Notes Verification 1. When the user opens the browser, he/she will be redirected to the user agreement page. Fill-in all the required information and click “Agree”. 2. Click “OK” and then the user can access the Internet. All contents copyright (c) 2013 ZyXEL Communication Corporation...

  • Page 18: Free Time

    ZyXEL – UAG Support Notes 3. The advertisement webpage will be displayed in a new window as the first page whenever the user connects to the Internet. Free Time USG4100 Configuration Task . Enable SMS service on the UAG and select SMS as the delivery method in Free Time.
  • Page 19 ZyXEL – UAG Support Notes Fill-in all the required information. After the form has been submitted, the account information will be sent to your email address. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 20 ZyXEL – UAG Support Notes Purchase SMS credits Fill-in the prepaid plan and your mobile number. The activation code will be sent to your mobile phone number. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 21 ZyXEL – UAG Support Notes Enter the activation code to proceed to make payment. Fill-in the credit card information to complete the payment. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 22 ZyXEL – UAG Support Notes Payment is complete. Step 2: After the ViaNett account is ready, go to Configuration > SMS (1) Enable SMS. (2) Fill-in your local phone country code as the default country code. (3) Add authentication policy for every source. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 23 ZyXEL – UAG Support Notes Step 3: Configuration > Free Time (1) Enable Free Time and set up the free time period. By default, the Reset time will be at AM 00:00. You can also setup how many times a MAC address can access the Internet.
  • Page 24 ZyXEL – UAG Support Notes Verification 1. Users will be redirected to the login page before being permitted to access the Internet. Click on the link to get a free account. 2. Select the “Free Time” on the screen and submit your mobile phone number. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 25 ZyXEL – UAG Support Notes 3. The account and password will be sent to your mobile phone. 4. Check your account information. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 26 ZyXEL – UAG Support Notes 5. Fill-in the account information received on your mobile phone and click “Login”. 6. You can start to access the Internet. All contents copyright (c) 2013 ZyXEL Communication Corporation...

  • Page 27: Scenario 3 - Bwm Controls Trial And Billing Users

    LAN2: 172.17.0.1 Goal to Achieve UAG4100 can support adding of rules on the device to control different user types by the BWM function for controlling the bandwidth based on a user account. Task 1: Add the AP profiles on the device.
  • Page 28 ZyXEL – UAG Support Notes Add the other SSID for Billing users. Go to Configuration > Object > AP Profile > Radio to Broadcast these two SSIDs via the 2.4 GHz and 5 GHz radios. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 29 ZyXEL – UAG Support Notes Task 2: Enable the Free Time function on the device. Step 1: Go to Configuration > Free time page to enable the Free time function (you can configure the duration and how many times that user can access the Internet for free).
  • Page 30 ZyXEL – UAG Support Notes Task 3: Add the Billing profiles on the device. Step 1: Go to Configuration > Billing > Billing profile page to add the billing profile. Ex: 1 hour = 1€, 2 hours = 2€, 3 hours= 3€ All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 31 ZyXEL – UAG Support Notes Step 2: Go to Configuration > Billing> General page to check the general setting of the billing function. Ensure that the accounting method type and currency settings are correct Add the SSID profile in the general setting. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 32 ZyXEL – UAG Support Notes Task 4: Configuring the Payment service page. Ensure that the Payment service has already been configured correctly. Task 5: Add the policy to limit the user bandwidth via the BWM function. Step 1: Go to Configuration > BWM > Add the policy to limit the Bandwidth by user type.
  • Page 33 ZyXEL – UAG Support Notes Billing-Users, Inbound=2000 Kbps, Out bound=2000 Kbps, Priority =1 Enable BWM function. Task 6: Enable the web authentication policy on the device. Go to Configuration > Web Authentication > Web Authentication > Web Portal. Enable web authentication policy to force LAN2 user to authentication with the device.
  • Page 34 ZyXEL – UAG Support Notes Task 7: Login to the device via the trial user. Step 1: Click on the link to get a dynamic user account. Step 2: After clicking on the link on the login page, the device will redirect the billing profile to you.
  • Page 35 ZyXEL – UAG Support Notes Step 3: Then device will display a pop-up window with the user name and password. Or you can click on the “Login Now” button to login to device directly. Step 4: Visit the website “http://www.speedtest.net/” to test the speed. The test result is around 1 Mbps, which is the same as our setup.
  • Page 36 ZyXEL – UAG Support Notes Task 7: Login to device via the billing-user, and test the speed. Step 1: Click on the link to get a dynamic account to access the Internet. Step 2: Select the 1-hour profile to test this. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 37 ZyXEL – UAG Support Notes Step 3: Then device will display the PayPal page in pop-up window. Please enter the correct user name and password in the fields, and then click on the “Log in” button on the browser. PayPal will show you the balance. Then you can click on the “Pay Now” button. All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 38 ZyXEL – UAG Support Notes Step 4: After you click on the “Pay Now” button, PayPal will redirected the user name and password to you. You can then click on the “Login now” button to directly access the Internet. Step 5: Visit the website “http://www.speedtest.net/” to test the Speed. The test result is around 2 Mbps, which is the same as our setup.

  • Page 39: Scenario 4 - Layer 2 Isolation And White List

    And by using a White list, we can also manage the clients as well as access the online printer. 4.2 Configuration Guide Network Conditions UAG4100: LAN 1: 172.16.0.1/255.255.0.0 Printer IP: 172.16.1.1 Client 1’s laptop: 172.16.1.2 Client 2’s laptop: 172.16.2.0...
  • Page 40 Task 1. Enable the “Layer2 Isolation” function to prevent internal users from connecting with each other. Step 1: Connect the Printer on the UAG4100 Lan1, and ensure that the client’s laptop is also in the same Lan1 subnet. Printer IP address:...
  • Page 41 ZyXEL – UAG Support Notes Step 2: Since the Layer2 Isolation function only takes effect if the firewall is enabled, therefore, you have to enable firewall first. Configuration > Network > Firewall > Enable Firewall Step 3: Configuration > Network > Layer 2 Isolation (1) Enable Layer 2 Isolation.
  • Page 42 ZyXEL – UAG Support Notes Verification Client2’s laptop cannot connect to the online printer (172.16.1.1), and Client1’s laptop (172.16.1.2). All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 43 ZyXEL – UAG Support Notes Task 2. Use the White List function to manage the client’s side, as well as the ability to access the online printer. Step 1: Using IP/MAC Binding to make sure the Printer IP is correct host. Configuration >...
  • Page 44 ZyXEL – UAG Support Notes Verification Client2’s laptop can connect to the online Printer (172.16.1.1) that is in the White List, but still cannot connect to the client1’s laptop (172.16.1.2). All contents copyright (c) 2013 ZyXEL Communication Corporation...

  • Page 45: Scenario 5 - Send The System Log To A Remote Syslog Server And Usb Device

    5.1 Application Scenario For management purposes, administrators can easily monitor events occurring on the UAG4100 by reading the syslog. The syslog is very useful for administrators; especially, when the administrator receives complaints from the users regarding a slow or unstable Internet connection. The administrator can use these reports as a troubleshooting reference.

  • Page 46: Remote Syslog Server

    Task . Install Kiwi syslog server on the PC and send log information to Kiwi syslog server. Step 1: Install Kiwi syslog server on the PC and connect the PC to LAN of the UAG4100. This is the website for the Kiwi syslog server: http://www.kiwisyslog.com/products/kiwi-syslog-server/product-overview.aspx...
  • Page 47 ZyXEL – UAG Support Notes Step 2: Configuration > Log & Report > Log Settings and click on “Remote Server 1” to edit the log in the Kiwi syslog server. Step 3: Type the server name or the IP address of the Kiwi syslog server and check “Active”...
  • Page 48 ZyXEL – UAG Support Notes Verification 1. Open the Kiwi syslog server console and click Manage > Start the Syslog service to start syslog service. 2. Go to File > Setup and click “Log to file” to edit the path and file name of the log file.

  • Page 49: Usb Device

    USB storage devices with FAT16, FAT32, EXT2, or EXT3 file systems are supported for connection to the USB port of the UAG4100. Also, you have to set a disk full warning limit once the storage space is less than this criterion.
  • Page 50 ZyXEL – UAG Support Notes All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 51 ZyXEL – UAG Support Notes Step 3: Configuration > Log & Report > Log Settings and click on “USB storage” to edit the log on the USB storage setting. Step 4: Check “Duplicate logs to USB storage” and select what information you want to log from each log category.
  • Page 52 ZyXEL – UAG Support Notes Verification Go to Maintenance > Diagnostics > System Log and click “Download” to view the log. All contents copyright (c) 2013 ZyXEL Communication Corporation...

  • Page 53: Scenario 6 - Manage Multiple Aps Using An Ap Profile

    AP profile to manage and control multiple APs with multiple SSIDs. In this scenario, we use the UAG4100 to control and manage the AP of NWA5123-NI that connects to the UAG4100 LAN2. Since we use different subnets with two SSIDs, we have set up two SSIDs in different VLANs.
  • Page 54 ZyXEL – UAG Support Notes Goal to Achieve Use the AP profile function to manage and control multiple APs with multiple SSIDs in many places with large areas. USG4100 Configuration Task 1. Configure the VLAN interface to allow two SSIDs that can belong to different VLANs.
  • Page 55 ZyXEL – UAG Support Notes (3) Set the DHCP server with the IP Pool Start address from 172.88.10.2. Step 2: Configuration > Network > Interface > VLAN (1) Add an internal VLAN based on the LAN 2 port, and set VLAN ID: 20. (2) Set the VLAN interface IP address as 172.88.20.1/24.
  • Page 56 ZyXEL – UAG Support Notes (3) Set the DHCP server with the IP Pool Start address from 172.88.20.2. Task 2. Control the AP by AP Profile to provide an SSID for access. Step 1: Configuration > Object > AP Profile > SSID > Add All contents copyright (c) 2013 ZyXEL Communication Corporation...
  • Page 57 ZyXEL – UAG Support Notes (1) Add the SSID of “VIP” for VIP use. (2) Select the VLAN ID: “10” to connect with VLAN10. (3) Choose VLAN Support as “On”. Step 2: Configuration > Object > AP Profile > SSID > Add another SSID. (1) Add the SSID of “Client”...
  • Page 58 ZyXEL – UAG Support Notes Step 3: Configuration > Object > AP Profile > Ratio > you can select default 2.4G or default2 5G by device ratio. (1) Set SSID Profile with “for_VIP” which was configured as the AP profile. (2) Set SSID Profile with “for_client”...
  • Page 59 ZyXEL – UAG Support Notes Verification 1. Connect the NWA5123-NI AP directly under the UAG4100 Lan2 and check Configuration > Wireless > AP Management. (1) Ensure that the UAG4100 can manage and control the NWA5123-NI. (2) Ensure that the the NWA5123-NI AP has got the IP address 172.17.1.1 under LAN 2.
  • Page 60 ZyXEL – UAG Support Notes 4. Connect the laptop with the SSID “Client”, and you can get the IP address of 172.88.20.3 under VLAN 20 from the AP. All contents copyright (c) 2013 ZyXEL Communication Corporation...

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