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Q: I am getting an "Unknown Device" error.
A: If the installation process is completed and some of the devices still don' t
work, please click on Start, Settings, Control Panel, double-click System,
and Device Manager. Check "Human Interface Devices", "Keyboard",
"Mouse", "Network adapters", "Ports", and "Universal serial bus
controller" on the dialog box and see if "Unknown device" appears on the
screen. You need to right-click the "Unknown device" and choose Remove
to remove it. Then choose Refresh to re-detect the device. (You might need
to install the device driver once again so please follow the same installation
procedures as section 2.1). If after trying the above procedures your device
still does not work,
please contact your distributor.
Q: I am getting an "Unknown Printer" error under Windows XP 64 bit
although all drivers had been installed.
Fig.15
A: This problem will happen only if there is no printer connecting to USB
2.0 Laptop Docking Station with Video. The message is caused by
Microsoft embedded USB printer driver of Windows XP x64 failed to
handshake with printer. To avoid this problem, please connect your printer
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