HP vectra vl420 Quick User Manual page 11

If the PC starts but you still have a problem...
The Mouse Doesn't Work...
Have you checked that...
The mouse cable is correctly connected.
You are using the correct driver. If you are
using HP's enhanced mouse or optical mouse,
ensure that the correct driver is installed. This
driver is provided with all Windows NT 4.0,
Windows 98, Windows 2000 and Windows
XP preloaded systems.
You are using the latest BIOS.
The mouse is clean (does not apply to optical
mouse).
The mouse itself is not defective.
Your mouse uses batteries.
If the PC starts but you still have a problem...
Note
The USB mouse is not supported by Windows NT 4.0.
(refer to
Run HP e-DiagTools
How
1 Switch off the PC (not necessary with a USB
mouse).
2 Plug the cable into the correct connector on the
back of the PC (color coding is used for easy
matching).
3
Switch on the PC.
Download the latest driver from HP's Web at:
www.hp.com/go/vectrasupport
www.hp.com/go/e-pcsupport
your model.
Download the latest BIOS from HP's Web at:
www.hp.com/go/vectrasupport
www.hp.com/go/e-pcsupport
your model.
Clean the mouse ball as shown below.
Replace the mouse by a known working unit or try the
mouse with another PC.
Replace the batteries.
Run HP e-DiagTools (refer to page 13)
Solving Problems
)
page 13 .
or
depending on
or
depending on
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