Service And Care; Care And Cleaning; Factory Service; Non-Warranty Repairs - Cary Audio Design Cinema 11p Owner's Manual

SERVICE AND CARE

CARE AND CLEANING

The cabinet housing and front panel of the Cinema 11p may be cleaned with a soft cloth and
Windex or a window cleaner. The frequency of cleaning will be governed by how many hours the
Cinema 11p is operated and by operating environment cleanliness.

FACTORY SERVICE

Careful consideration has been given to the design of your Cinema 11p power amplifier to keep
maintenance problems to a minimum. Any problems or requests for service should be referred to
our Customer Service Department at 919-355-0010. DO NOT return the Cinema 11p to the
factory without a return authorization number (RA) from the Customer Service Department.
Cary Audio Design will assume no responsibility if the shipping company refuses to pay for
damage due to your improper packing or lack of insurance should the unit be lost or damaged in
shipment. Please retain and always use the original shipping carton for shipping the player. Also,
Cary Audio Design reserves the right to return products sent in for service in a new box set at the
customer's expense if the original packing material was damaged in the initial shipment, or if it is
deemed unsatisfactory to use in return shipping.

NON-WARRANTY REPAIRS

Cary Audio Design will provide repair service for its products charging on a time and expense
basis. At this time, the standard non-warranty service bench fee is $125, with all parts used for
repair charged extra. This may change and is not a quote for service. Please call us at 919-355-
0010 for more information about out-of-warranty service and repair fees.
CAUTION - Never remove or insert the back panel AC plug when the unit is on or the
AC cord is plugged into the wall.
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