Service And Care; Care And Cleaning; Factory Service; Non-Warranty Repairs - Cary Audio Design HH-1 Owner's Manual

SERVICE AND CARE

CARE AND CLEANING

The cabinet housing and front panel of the HH-1 may be cleaned with a soft cloth and Windex
or a window cleaner. The frequency of cleaning will be governed by how many hours the HH-1
is operated and by operating environment cleanliness.
CAUTION:
 Do not let any liquids spill into the vents on top of the unit.

FACTORY SERVICE

Careful consideration has been given to the design of your HH-1 headphone amplifier to keep
maintenance problems to a minimum. Any problems or requests for service should be referred to
our Customer Service Department at 919-355-0010. DO NOT return the HH-1 to the factory
without a Return Merchandise Authorization (RMA) number from the Customer Service
Department.
Cary Audio will assume no responsibility if the shipping company refuses to pay for damage due to
your improper packing or lack of insurance should the unit be lost or damaged in shipment. Please
retain and always use the original shipping carton for shipping the player. Also, Cary Audio
reserves the right to return products sent in for service in a new box set at the customer's expense
if the original packing material was damaged in the initial shipment, or if it is deemed
unsatisfactory to use in return shipping.

NON-WARRANTY REPAIRS

Cary Audio will provide repair service for its products charging on a time and expense basis. At
this time, the standard non-warranty service bench fee is $125, with all parts used for repair
charged extra. This may change and is not a quote for service. Please call us at 919-355-0010 for
more information about out-of-warranty service and repair fees.
CAUTION:
 Never remove or insert the back panel AC plug when the unit is on or the
AC cord is plugged into the wall.
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